Samsung :: R451C / Battery Life Suddenly Went To Zip

Jul 24, 2010

About 10 days ago, my Samsung R451C (Straight Talk) battery went dead. I thought that was odd, since I generally got four or five days service out of it before needing charging. So I put it on the charger and charged it up, and about six hours later the phone was dead again.I then purchased another OEM Samsung battery. Same problem; the phone needs recharged after five or six hours. Also, while fiddling with the phone, I noticed that I can no longer shut the phone off by pressing the PWD/END button--it shuts off and then immediately reboots back on.I called Straight Talk support and described my phone's battery life and power button symptoms. The rep immediately stated that Straight Talk would send me a replacement, making me wonder if there's a hardware or firmware problem in the phone they know about. However, the catch is that I have to send in my phone first and then they'll send the replacement, about a 15 day turnaround, according to the rep. I really don't want to be without a phone that long, so I'm looking at alternatives. Anyone have any experience with this sort of phone behavior before and have any suggestions for things I might try before sending the phone in for replacement?

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