Nokia :: N97-5 (Mini) Camera

Apr 3, 2010

My brand new N97 Mini RM-553 that I ordered from Amazon (sold by Nokia), straight out of the box makes very bad pictures with kinda stripes. Here's an example:

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I had the same problem 3 years ago with my SE w800i and I just had to update my phone to solve the problem. I've tried to do the same with N97 Mini, but Nokia Software Updater says, that there is no new update for my phone. My Firmware is 10.2.020.It doesn't matter if i use flash or not. The lines are on the screen when I'm trying to take a photo, not just after i take a photo. Same thing is when I switch it to video mode to record videos. Also there are much more lines when I'm trying to make a photo of TV that is turned on. I have also N95-4 (8GB) and there is no problem when I want to take a picture of the same TV. I bet it's just a software problem, but I can't update my phone, because of my ProductCode.

What can I do to fix this? I am very disappointed and if there is no way to fix it, then I think I'm gonna return that phone and probably never buy anything from Nokia. $500 for High-End phone that straight out of box is not working properly is not what I expected from NOKIA.

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