Nokia :: E72 - Crashing/Hanging Often
Jul 21, 2010
I purchased my Nokia E72 around 4-6 months ago and I love it as a phone. It does everything I need it to.
The problem I have is that it doesnt receive incoming calls 100% of the time or let me do outgoing 100% of the time. It randomly hangs or crashes and does not allow the incoming/outgoing calls. When it is like this I can use my phone with every other function possible and there is no sign that it isnt working.
The only time I can see that there is a problem is when I switch it off and on again and then I have many "Missed call" messages popping through.
Therefore I miss many calls for personal and business and I need to swithc my phone off and on maybe 3 times a day.
I dont understand why it does this as I have never dropped or damaged the phone in any way.
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Mar 29, 2010
Nokia has been my first choice in phones for over 10 years but the amount of problems I have had with my N97 in the last 7 months means this will be my last.
I cannot update software or download anything because it keeps telling me I am out of memory. In fact the memory is so bad, what is the point of having all these wonderful apps if you cannot use them! waste of money!
It keeps switching itself off.
It keeps hanging so that the only way I can clear it is buy ringing it with another phone (which works for a couple of seconds), or by switching on and off a few times and hoping it works, or removing and replacing the batter (same results).
Now the camera doesnt automatically come on when i open the lens.
The backlight needs to stay open a lot longer than 60 seconds - that's **bleep** for surfing.
When updating the music library if i've made changes to the name of a track it will revert back to the original.
This is the tip of the iceberg, but the fact that it just keeps switching off when i'm nowhere near it and that i can't switch it on again is too unreliable.
At best this is an ipod on which you can surf and make/receive phone calls. you cannot use all the apps - i've never been able to have a game on their as well, or have documents on there etc etc without getting a beep to tell me i've not got enough memory.
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Oct 4, 2010
I just procured my Nokia C6 3 days ago, and to be honest I am not able to use it. It hangs numerous times a day and the only way out is to disconnect the battery and plug it again.
Edited by Nokia:I have edited this post just to highlight that this discussion is about the Nokia C6-00. Nokia also manufactures a model called Nokia C6-01, and to our knowledge this problem is not affecting this model. vandelay / Forum Administrator
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Jan 10, 2010
I was trying Mail For Exchange set up and in the middle my phone hung. I can only see the home screen and I see that my service provider data service icon at the top right corner. I am not even able to switch off the phone or access any options in the phone. Can I remove the battery directly without switching off the phone ? Will it cause any problem ? Is there any other way to fix this problem ?
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Nov 10, 2012
My phon hanging a lot. & i can't recieve any blutooth data from other device.
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Mar 16, 2011
My Nokia E72 keeps hanging to the extent that I have to remove the battery and restart the phone, before the phone can work.
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Feb 16, 2012
I have purchased a brand new N97 mini 3 months ago ( November 2011).I am using it as my regular phone call and checking email, messenger for chat.Recently my phone hang up often when i open any application like Message, photo gallery, Messenger, etc. Its just hang up after open that specific application, When its happened i just cancel and can access other application , even call and receive phone call.But cant use any more that application what hanged up without restart phone.Would you (any one
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May 26, 2010
When typing using the backlight on either Live Messenger, or writing a document on Word or a long message, the device completely freezes and blacks out, with both screens, keypads being unresponsive. I have to take the battery out and put it back in to make it work again.This has only ever happened when I'm typing with the backlight on, and for a prolonged period. Backlight function is pretty much useless right now. Background apps are not the issue, and neither is any other function.The backlight is basically useless right now.
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Feb 15, 2012
My N8 is hanging occassionally after updating to belle.
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Dec 1, 2012
The Video Pro app (not the regular video editor) on my Nokia 808 FP2 always hangs when I try to choos a video. I attached a screenshot of what is happening. I waited almost an hour just to see if it finally works but nothing.. just stays at this screen loading.
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Sep 23, 2011
I Purchased Nokia E5 on 1 May 2012 , Now a day's ITs going in Hanging state many time in a day ,Sometime I need to restart It.I reset it to factory setting but, no help.
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Nov 26, 2012
My N8 just freezes often and it is extremely frustrationg. I usually happens during sending txt and using Whatsapp. It just freezes. I click the right side slider to lock it - nothing happens sometimes. Then about a minute later, it catches up - all my clicks go off.
I suspect Whatsapp. I uninstalled it - seems to be better. So I reinstalled it. Same issue. Hanging starts again. After phone reboots - same thing.
I really love Whatsapp. I uninstalled it, and re dowloaded it from the site. Same issue. But things were fine about 6 months ago.
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Jul 17, 2011
I have been trying to transfer some music from iTunes playlists to my Nokia E6 using the Nokia Multimedia Transfer app. First time I ever used it there was no problems, but lately it continually freezes up my mac when transferring. I am using Snow Leopard (latest version) and the plug in is the latest from the Nokia Ovi site.
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Apr 5, 2011
I was a proud owner of the Nokia X6 since June 2010 till now recently. Every time I send an SMS or edit a contact, it restart itself. Everytime....
I took it back to MTNSP and they told me it cannot be fixed and they gave me a new handset.
The new handset: Now its a new problem, everytime I download software from Ovi, it start hanging, touchscreen not working. I switch it off and on again and it works for about 30 seconds and hangs/freezes. It does this everytime. I tried to delete the programs again but it keeps on doing the same thing. I tried to scan with antivirus program but still no solution
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Dec 7, 2012
I am thinking about buying Lumia 820 but what worries me is the Hanging and Freezing of phone with memory card in it. Is there any Nokia recommended 32/64 GB memory card which will work without any issue?
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Dec 20, 2011
Dear friends my 10 days old nokia500 always gets hanging and wifi system not working..
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May 4, 2012
Bought a Nokia Asha 200 20 days back (Graphite color).
1) Echo Problem while speaking over phone, both in Sim1 and Sim2
2) White screen and Phone hanging up
The problem is once it gets hanged up, automatically switches off and never starts up again. While it starts up, only the 'NOKIA' boot logo is coming , and the handshake logo is not coming up after it. Took it to a Nokia Care center, near my house but yet after reflashing the OS with V11.56 the same problem started occurring just after a day!
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Jan 7, 2010
My 5530 Xpress Music does not start anymore, It just hangs when i start it .Just shows as White screen with Blue Nokia Logo on it. and does not go on and continue booting.Tried removing the battery,sim, etc
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May 9, 2010
I am trying to connect/synch my N97 to PC's running Windows XP or Vista. Generally the app crashes shortly after synchronizing a few items or right at the start. Also, when I connect the phone the system continues to "find" an MTP device and keeps asking for a reboot. I regret to say that this is an extremely disappointing piece of software by a worldwide maker. It is painfully slow to download and install, and in the end it does not even work.
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Apr 26, 2010
I have been having some problems with my new FW that I would like to share - and if you have some fixes, or the same issues, please let me hear about them.
1. Before, I have been using the nokia internet services support plug ins (2 of them - web services internet support package and nokia internet services support package) version 1.07. I updated from the previous version 1's because i read to do this on nokia's conversation application installation instructions. i noticed that going back to the version 1 is best since it allows me to now be able to send a voice message when i was never able to do this before.
2. my Jbaktaskman is always crashing now with the new FW.does anyone else have the same expriences or have found a solution to this?
i really wish that there would be one FW that would just make everything else work great. NASA is letting go of some engineers. Nokia, pay whatever you need to to get a flawless FW package out there. Otherwise, i go to apple.
Nokia E65, E71-2 (30) [410.21.010 RM-357]
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Jan 3, 2010
After using the phone for about a few weeks, it's crashing at start-up. I'm using the latest firmware, but when it starts up, the white screen appears with the NOKIA logo, and the phone stays like that. I have already done:
* Hard reset with death grip
* Format mass memory
* Reinstall firmware
Even when i don't install any 3rd party apps, it still has this problem. Its very ennoying cuz i have to a hard reset to get the phone working, and in about a week it has the same problem all over again. So i have to hard reset every week!
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Apr 27, 2010
please help my firefox keep getting crashing when i try to open it, even i try by removing n re-installing it but same error. any1 know how to resolve it?
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Jun 16, 2010
I bought some albums via OVi store but to play them I need to download DRM liscence. Everytime i click ok in the download box it crashes, ive tried downloading the liscence via Microsoft but the same happens.
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Jul 26, 2010
I was looking through the support forum and found several people in the same situation as I am. However, I was unable to use any of their solutions, such as running in compatibility mode.When ever I try to open the programme, it will run for several seconds and crash. In the past few tries in didn't even open.
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Feb 18, 2010
At work we are using a proxy-server. And when I start up ovi.suite ( after the latest update ) it crashes every time. ( see pic. for more info ). under the pink line is says in danish "it was not possible to logon"
Before the update today, i had no problem, and I could sync my N95.
This morning I installede the update, and then after the update, it started crashing every time. I then uninstallede ovi.suite. Installede 2.0x.xx again. No problem. Then I made the update, and the version now was 2.1x.xx. Made one sync before 12.00, no problems.
Now when I try to go into ovi.suite, the crash and error comes.
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Jul 5, 2010
Everytime I try to set the synchronization settings of the OVI suite from "not synchronized" to synchronize contacts or calendar with my outlook 2003, OVI crashes, giving the following report:
Problemereignisname: APPCRASH
Anwendungsname: NokiaOviSuite.exe
Anwendungsversion: 2.2.0.241
Anwendungszeitstempel:4c1b6010
Fehlermodulname: MSMAPI32.DLL
Fehlermodulversion: 11.0.5601.0
Fehlermodulzeitstempel: 3f2cc673
Ausnahmecode: c0000005
Ausnahmeoffset: 00024a7f
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 3079
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e78
I am on Win7 32bit, with a Nokia E72 on 031.023.203.04
I really need my phones contacts and appointments/calendar to be in synch with outlook! I never had such troubles with my E61 and E61i and the good old pc suite...
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Nov 22, 2012
I cannot open onenote app on my Nokia Lumia 920 and there is no way to delete an reinstall it.
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Dec 18, 2010
However the major problem is when Im surfing the web on the default or Opera Mobile 10.1 browser (both), it randomly crashes without giving any error, checked the open apps and its not there.This happens like 3-4 times everyday. I had done all the updates from phone and Ovi suite.
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Nov 7, 2010
My N8 is just 2 weeks old. At first I thought it was me being unsure how the phone works,but now im sure its not me. It has crashed most days since I have had it. But today it has done something new. When it rings iut just goes " click,click,click. I will try answer the phone but couldnt as it had crashed... Im not impressed with it.
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Jul 12, 2010
it all started with my memory card being corrupted somehow - I found some topics that recommended resetting the mobile - which I did after backup up the contents of my memory card (original Nokia 8GB) - I did the same some time ago and it worked flawlessly back then - but not this time. After copying / formatting the memory card all my applications where gone - restoring the previously backed up files didn't work this time. Additionally when I tried to access/change anything Theme related or try to use the mode switcher the handset crashed every time. My next thought was - maybe there are some leftover settings - maybe a reset will help. The reset did work so far - but the problem with Themes remains. Additionally I am no longer able to start the OVI store application, nor the Advanced Call Manager application that I downloaded from the Ovi store before it stopped working.I did reinstall the firmware now but this didn't solve the problem either. Accessing anything theme related (even installing new ones) triggers a restart of my handset.Did anybody experience some similar behaviour?
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Apr 26, 2010
I started experiencing strange behaviour with my 5230 today. The web browsers is randomly crashing - at least I think it can be called crashing. When I'm surfing web it sometimes just closes unexpectedly (in the middle of loading the page or shortly after) and throws me back to the menu. It's extremely annoying as it seems to happen totally random (not on specific sites) and there is no error message or anything.
I'm using the default browser (Web) and the software version is 12.0.089. There is 7.86MB free of phone memory (haven't acquired memory card yet) - so there should be enough for web cache (tried clearing it also).
Is there any log file or something in the phone that shows more information about those crashes?
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