Nokia :: N97 Crashing At Start-up
Jan 3, 2010
After using the phone for about a few weeks, it's crashing at start-up. I'm using the latest firmware, but when it starts up, the white screen appears with the NOKIA logo, and the phone stays like that. I have already done:
* Hard reset with death grip
* Format mass memory
* Reinstall firmware
Even when i don't install any 3rd party apps, it still has this problem. Its very ennoying cuz i have to a hard reset to get the phone working, and in about a week it has the same problem all over again. So i have to hard reset every week!
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Apr 2, 2015
After the Update 5.0.2 my Playstation App is crashing at Startup.
Clearing Cache / uninstall / Stopping the App / Clear Data ... nothing is working
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May 9, 2010
I am trying to connect/synch my N97 to PC's running Windows XP or Vista. Generally the app crashes shortly after synchronizing a few items or right at the start. Also, when I connect the phone the system continues to "find" an MTP device and keeps asking for a reboot. I regret to say that this is an extremely disappointing piece of software by a worldwide maker. It is painfully slow to download and install, and in the end it does not even work.
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Apr 26, 2010
I have been having some problems with my new FW that I would like to share - and if you have some fixes, or the same issues, please let me hear about them.
1. Before, I have been using the nokia internet services support plug ins (2 of them - web services internet support package and nokia internet services support package) version 1.07. I updated from the previous version 1's because i read to do this on nokia's conversation application installation instructions. i noticed that going back to the version 1 is best since it allows me to now be able to send a voice message when i was never able to do this before.
2. my Jbaktaskman is always crashing now with the new FW.does anyone else have the same expriences or have found a solution to this?
i really wish that there would be one FW that would just make everything else work great. NASA is letting go of some engineers. Nokia, pay whatever you need to to get a flawless FW package out there. Otherwise, i go to apple.
Nokia E65, E71-2 (30) [410.21.010 RM-357]
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Jul 21, 2010
I purchased my Nokia E72 around 4-6 months ago and I love it as a phone. It does everything I need it to.
The problem I have is that it doesnt receive incoming calls 100% of the time or let me do outgoing 100% of the time. It randomly hangs or crashes and does not allow the incoming/outgoing calls. When it is like this I can use my phone with every other function possible and there is no sign that it isnt working.
The only time I can see that there is a problem is when I switch it off and on again and then I have many "Missed call" messages popping through.
Therefore I miss many calls for personal and business and I need to swithc my phone off and on maybe 3 times a day.
I dont understand why it does this as I have never dropped or damaged the phone in any way.
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Apr 27, 2010
please help my firefox keep getting crashing when i try to open it, even i try by removing n re-installing it but same error. any1 know how to resolve it?
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Jun 16, 2010
I bought some albums via OVi store but to play them I need to download DRM liscence. Everytime i click ok in the download box it crashes, ive tried downloading the liscence via Microsoft but the same happens.
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Jul 26, 2010
I was looking through the support forum and found several people in the same situation as I am. However, I was unable to use any of their solutions, such as running in compatibility mode.When ever I try to open the programme, it will run for several seconds and crash. In the past few tries in didn't even open.
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Feb 18, 2010
At work we are using a proxy-server. And when I start up ovi.suite ( after the latest update ) it crashes every time. ( see pic. for more info ). under the pink line is says in danish "it was not possible to logon"
Before the update today, i had no problem, and I could sync my N95.
This morning I installede the update, and then after the update, it started crashing every time. I then uninstallede ovi.suite. Installede 2.0x.xx again. No problem. Then I made the update, and the version now was 2.1x.xx. Made one sync before 12.00, no problems.
Now when I try to go into ovi.suite, the crash and error comes.
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Jul 5, 2010
Everytime I try to set the synchronization settings of the OVI suite from "not synchronized" to synchronize contacts or calendar with my outlook 2003, OVI crashes, giving the following report:
Problemereignisname: APPCRASH
Anwendungsname: NokiaOviSuite.exe
Anwendungsversion: 2.2.0.241
Anwendungszeitstempel:4c1b6010
Fehlermodulname: MSMAPI32.DLL
Fehlermodulversion: 11.0.5601.0
Fehlermodulzeitstempel: 3f2cc673
Ausnahmecode: c0000005
Ausnahmeoffset: 00024a7f
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 3079
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e78
I am on Win7 32bit, with a Nokia E72 on 031.023.203.04
I really need my phones contacts and appointments/calendar to be in synch with outlook! I never had such troubles with my E61 and E61i and the good old pc suite...
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Nov 22, 2012
I cannot open onenote app on my Nokia Lumia 920 and there is no way to delete an reinstall it.
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Dec 18, 2010
However the major problem is when Im surfing the web on the default or Opera Mobile 10.1 browser (both), it randomly crashes without giving any error, checked the open apps and its not there.This happens like 3-4 times everyday. I had done all the updates from phone and Ovi suite.
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Nov 7, 2010
My N8 is just 2 weeks old. At first I thought it was me being unsure how the phone works,but now im sure its not me. It has crashed most days since I have had it. But today it has done something new. When it rings iut just goes " click,click,click. I will try answer the phone but couldnt as it had crashed... Im not impressed with it.
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Jul 12, 2010
it all started with my memory card being corrupted somehow - I found some topics that recommended resetting the mobile - which I did after backup up the contents of my memory card (original Nokia 8GB) - I did the same some time ago and it worked flawlessly back then - but not this time. After copying / formatting the memory card all my applications where gone - restoring the previously backed up files didn't work this time. Additionally when I tried to access/change anything Theme related or try to use the mode switcher the handset crashed every time. My next thought was - maybe there are some leftover settings - maybe a reset will help. The reset did work so far - but the problem with Themes remains. Additionally I am no longer able to start the OVI store application, nor the Advanced Call Manager application that I downloaded from the Ovi store before it stopped working.I did reinstall the firmware now but this didn't solve the problem either. Accessing anything theme related (even installing new ones) triggers a restart of my handset.Did anybody experience some similar behaviour?
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Apr 26, 2010
I started experiencing strange behaviour with my 5230 today. The web browsers is randomly crashing - at least I think it can be called crashing. When I'm surfing web it sometimes just closes unexpectedly (in the middle of loading the page or shortly after) and throws me back to the menu. It's extremely annoying as it seems to happen totally random (not on specific sites) and there is no error message or anything.
I'm using the default browser (Web) and the software version is 12.0.089. There is 7.86MB free of phone memory (haven't acquired memory card yet) - so there should be enough for web cache (tried clearing it also).
Is there any log file or something in the phone that shows more information about those crashes?
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Mar 25, 2010
My calendar application keep crashing with error: Application Error: CalendarServerThread application closed.Calendar hang after that.
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Dec 21, 2012
My application store is crashing after some time of opening it. It exists automatically. I recently updated my phone to v05.92. give me a link to download nokia app store.
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Aug 21, 2011
My E6-00 has crashed a number of times, usually when I am running whatsapp, the whole screen would freeze and before I know it the phone has restarted.
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Aug 6, 2012
I recently bought a nokia 700 (dumping a **bleep** android phone) and I was having a fantastic experience until recently..
Whenever I opened maps it asked me to get maps first (via WiFi etc...). So I finally downloaded about 78 MB of map data for my region directly from my phone. Then, when I tried to open the map app again, I was presented with a black screen and a Loader in the middle and a few seconds later I was brought back to the home-screen. I am running belle FP1! I tried to install Nokia Maps Suite version 2.0 from the nokia store but to no avail. Also, I think that the maps version is 3.0.9. I thought of reinstalling but I cannot find it in installed applications.
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Mar 31, 2011
Has anyone got the new (v3.6) Ovi Maps working properly on a 5800? On mine it keeps locking up, sometimes I get the "memory full" error and then the app crashes... other times it restarts the whole phone (white NOKIA screen). I have latest firmware, and v3.4 works very well.
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Jul 17, 2010
Bought my E52 back in October and been generally pleased with it (besides the buggy m4a support in the music player) until now. But now it's clearly not working as it should.In the past 2 weeks it's been very unstable and been crashing a lot. It took a while until I realized it was the summer heat that caused it, but it's impossible to use the phone outdoors on a warm sunny day or on the upper floor of my house (where it gets very warm), while it works fine down in the basement where it's cool.I think it's a major design flaw of the E52 and now I'm curious how common this issue is, have anyone else had this overheating issue?
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Apr 12, 2010
Now that the ovi music store has become a DRM-free store and launched in India. Few things I have noticed that :-
1. It doesn't simply work on mobile for me atleast on my n82! Earlier with the nokia music store it used to work fine both with browsing and downloading tracks. The store crashes if u click on downloading and sometimes it closes also if you are simply browsing the store.
2. The downloading history doesn't appear at all with no tracks on mobile while the tracks which have been downloaded appear clearly while browsing the store on pc.
3. The new store doesn't give an option to re-download the tracks and you have to buy them again, means that track balance gets reduced if you download a track which you have already downloaded earlier.
I have contacted nokia care about these issues, anyone else facing the same problem specially in accessing the ovi music store on mobile?
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Aug 14, 2010
I am running Ovi Suite on Windows 7 Home 64-bit and keeps on crashing. when i open it i get a message that says sth like "Ovi stopped working. windows: there is a problem that prevents the programme from working properly" etc. (i'm translating from italian). Full stop. Nothing more, nowhere to click. There is no error message.I saw this thread (/t5/Nokia-Ovi-Suite/Ovi-Suite-keeps-on-crashing-version-2-2-0-245/td-p/730687) and tried to follow the procedure but this does not apply to my case because:
1) there is no such thing like a window dialog suggesting "Check online for a solution and close the program" AND "close the program".
2) there is no such thing like "View problem details" etc.
Do you know how to fix this problem and/or give me a link where I can download a former Ovi Suite version that works properly?
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Nov 27, 2012
Phone randomly crashing? I've had nothing that ties the crashes together, but I've had at least a dozen in the 48 hours I've had it. I've made sure the phone is up to date with updates and all apps are updated. I can't think of anything. The only thing close to common is with a few crashes I was playing audio.
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Aug 31, 2011
I have applied the Anna update SymTorrent is now crashing and doesn't work anymore. It opens, lets me select the torrent file, searches for any previously downloaded files for this torrent, the torrent is shown as paused, then SymTorrent just disappears.
Not sure if related, but as per this article [URL].. I have reinstalled the 3 QT applications and deleted any temp sisx files, hs made no difference.
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Nov 19, 2012
I have two email accounts set up on my 920. When I press the tile for either of these or for text messaging the screen flips like it is about to launch and then goes back to the home screen. Email and text are obviously fairly important.
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Jan 5, 2010
i've recently started having problems with ovi maps and it's internet settings. i'm not sure when the problem started but whenever i try to access internet settings (because i want to change my connection from wifi to wap) the program just exits back to the nokia menu however all the other menus work fine. i've made a short video to show you exactly what i mean.
http://www.Internet.com/watch?v=gmush9luyom
as you can see as soon as i press to access the internet menu it kicks me out, but i can access the navigation tab just fine then i tried to go accross to internet settings and it kicks me out again. i have already tried deleting cities folder and .qf file to no avail. i have also tried to go offline before accessing internet settings which didn't work either. i even installed nokia maps 2.0 which wasn't for this phone but installed just wouldn't work then reinstalled ovi 3 to no avail either!
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Dec 8, 2011
Some time ago I changed the place where my SMS were stored from the phone memory to the memory card, and for some time everything worked smoothly. Now, suddenly, some of my messages have disappeared and the default memory location has become the phone again.Now, if I try to select memory card from the messages settings, the application crashes and I'm sent back to the home screen.
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Sep 25, 2012
I updated the latest Belle update (SW: 111.040.1511) on my N8 and after that Spotify crashes very often. I never had this problem before the update.I checked from Nokia store that I have the latest version of Spotify.
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Jan 15, 2012
Can we have a feature to start a pre-selected playlist when a run or what ever is started, its a right pain to have to go and start the playlist then start the run, wait for GPS etc etc.
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Jan 20, 2010
I bought an E72 device and play with since 1 week. My first problem is with the GPS which never start. When I ask position or start Map, the device execute an 3G connection (after ask), and nothing more. On the screen, I just see a grey GPS sign, at the rigth of this sign, a blinking yellow bar (only the first) and that all. I tried: Position, navigation, counters. Each time the same message: No connecting.
Both GPS and A-GPS are choice. I have an 3G capacity. FirmWare level : 021.024 (it was installed; I don't made any update). I find an update but it seems that it the same version (cheching by enter the device code)
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