Nokia :: E63 / No PC Contact Cable / Virgin Not Supported
Mar 6, 2010
Just taken out a contract with Virgin in the UK and an E63 Handset. This was supplied without a cable to contact to our PC. When we contacted Virgin, I was told that Virgin 'do not support this feature'! I am awaiting a call from the technical people. If this turns out to be the case, can I install the feature on the phone. It is one of the main reasons for buying the phone.
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Mar 11, 2010
Only problem is, I'm using the same exact USB cable that I have been using for nearly 2 years. It all the sudden is switching between not being supported and charging (which is annoying, as the phone is vibrating twice every 15 seconds now). Anybody have any clue?
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Dec 11, 2015
I can't seem to get audio from my 950XL hooked to a display dock then to a monitor with hdmi cable. I thought that was working before but now I'm second guessing whether I ever tried this before. Does audio is supported through the display dock / hdmi cable or is something wrong after today's display dock update to 4.0?
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Feb 24, 2010
i downloaded the sky tv app to my n97 on virgin and vodafone and it does not work, i was reading on the net that it will work on every network but not on all phones does any one know when it will be fixed.
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Jan 9, 2010
I am trying to set up my outbound mail on Nolia Messaging with my mail provider, Virgin. I have found that when I synch the mailbox, the previoulsy read mail disappears. Virgin have recommended that the email address is prefixed with Recent: e.g recent:username@virgin.net. The problem with this is that the Virgin SMTP server does not recognise the email address when Recent is added and the outbound emails are not sent. I have tried using the T-Mobile SMTP server settings using the Nokia messaging portall by adding smtp.t-email.co.uk but this is not accepted when adding it into the server details. Anybody got any ideas - I am going crazy and being bounced between Nokia, T-Mobile and Virgin.
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Aug 5, 2010
Can anyone help me to manually set up my phone for use in the Virgin Mobile MMS/WAP settings? Virgin Australia don't offer this offer and can't (or won't) provide support. Anyone can help, it's much appreciated!
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Nov 29, 2011
I installed a Virgin media player app from the nokia store and want to uninstall it as it requires payment for credits to view programs. When I try to uninstall it it comes up with 'Removing cancelled'.
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Aug 8, 2010
I cannot receive picture messages direct to my 5610 via Virgin.Settings appear ok but I keep getting the link to Virgin website to get messages and cannot get them direct to the handset.
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Mar 10, 2010
so im interested into understanding why the nokia video cable for n95 costs around 40€ in my country while you can get a very very cheap one for no more than .hat are the advantages of nokia 1 vs a normal 1? does it scale the image to a higher resolution than the phone 240*320? does it offer anything else at all than basic video/stereo audio output?
Im rly curious since i find the price just ridiculous if its the same!
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Jan 21, 2010
That allows you to charge the Razr V3 while using the USB data cable? In other words, such a cable would have to have a 'Y' configuration with two inputs and one output to the phone. The two inputs need to accept the 5-pin male mini USB connector from the charger and the 5-pin male mini USB connector from the data cable
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Aug 13, 2012
Why battery is not charging through data cable/USB cable?I'm using Nokia C2-03.
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Aug 9, 2010
I have a 5800 that I have been troubleshooting for the past Month. We have been to the provider who has now replaced the phone twice in the past two months. Calling out appears to be fine. However when customizing the phone I am unable to set picture and a ringtone to a contact in the contact list. The Contact is saved on the phone. When the person dials in the picture will display correctly but the ringtone will play a default ring not a custom file as selected. This has heppened on all 3 of the phones. I am down to the OS of the phone which the provider says is up to date.
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Jul 27, 2010
On my N97 mini i select a contact out of the contact-list, i select the correct phone-number and make the call. After finishing the call, the screen goes back to main menu.... but the contacts-app sticks active in the background. In order to close that, i have to long-press the button, switch to contacts, and close. Which is a little bit fussily.....
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Jan 2, 2010
I wonder if anyone can help me. I am using the nokia 5310 and even though I am using a sim card with all my names stored in it, when I get a call or a text from someone who is in my phonebook it still just shows up as a number.
Also the names are not in order in my phone book.I am using this phone in Canada, and I got it from Ireland so the time on my incoming messages is 5 hours behind.So many issues!!
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Feb 28, 2010
I have an E72-2, when i bought it, the phone was without a memory card so i purchased a blank one. Lately i am having repeatedly a message on the screen saying "remove memory card and press ok". I called nokia care and they told me to format the memory card which i did but still having the same problem. I tried backing up, formatting and then restoring many times : still the same. so i emptied every thing from the card : removed installed apps and music files and pictures and used the phone for a couple of days , everything was ok. Now i put back the music files on the card (through usb connection) and re-assigned ringing tones, the problem appears again and the phone is not reading the card (it's there but it's like blank) like it's rejecting it.
My question is : is the problem in the memory card (corrupted, defected) or in the phone? if it's the card I don't want it to damage the phone, should i buy a new one to resolve the problem? At nokia care they told me that just formatting the card will make it as new, is that correct?
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Jul 13, 2010
I've recently got my E72 and added a bunch of songs on the memory card under Digital Sounds and refreshed the music library, they were all found but some of them have a little key icon next to them and won't play and say that its because of Unknown Content Provider, any idea how i can solve this?
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Jan 27, 2010
I have Fring on my phone and it works fine. But I'd like to install Skype. When I try to download it on my E 72 I see that it not support Skype. The same thing is with E 63
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Jun 6, 2010
I have installed OVI PC suite on my laptopwith windows 7. After successful installation of suite, when i connect my N900 with laptop, it gives an error your device is not supported.
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Mar 29, 2010
I just got 7510 supernova. I know a lot of people think it doesn't support maps, but:
1. the hard-copy manual that came with the phone talks about a MAPS APP in the Organizer tool!!! HOWEVER, my phone doesn't have it!
2. Ovi Suite has a MAPS tab for my phone!
3. 7510 Supernova is an S40 device, and my other S40 phone, 7610 Supernova, had MAPS APP pre-installed.
I went on Ovi Store and tried downloading Maps App for my phone, but it's "not supported."I downloaded Ovi Maps 2.0 and a couple other map app files available, but when I tried installing each through Ovi Suite, the message was that SIS files are not supported by my phone. What gives? It is an S40, isn't it? If officially the maps app for some very strange reason is not supported, why mention it in the manual??? Is there any way I can still get it installed on my phone at my own risk?
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Jan 29, 2010
Does anyone know when N82 will also be supported for free navigation?
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Jun 9, 2010
I wanted to update my Nokia maps on my Noka N82. I have Nokia maps 2 installed. I have downloaded (nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis) from (http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n82/) I also installed "OVI suite" and sent the file to my mobile, but when I send the file Error occures it Says: "nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis is not supported". How can I solve this problem and install OVi maps?
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Nov 13, 2011
After updating N96 via NSU camera is no longer supported. I have searching discussions . Can it be fixed with downgrading firmware?
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Jan 8, 2012
Does anybody know when Nokia will release a mac version of Nokia suite?
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Jan 14, 2012
I have a Nokia 2330. It is a relatively cheap and simple phone, but it is very handy to me because it can receive network signals where oher expensive phones cannot. However, I cannot install .sis, and .exe files. I have seen a posted answer about an .exe fie. It was indicated that it must be converted to a .sisx file (if I am correct). install these files, or how to convert it for it to be compatible for use on my phone.
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Dec 22, 2012
nokia 500 store not supported,
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Nov 13, 2011
Nokia India website says OVI Maps is supported on C2-02 in India. I installed OVI Maps using OVI suite and it said maps was successfully installed. However, I cant find the application icon in the phone memory/sd card. I took this to the Nokia Care Center and they said OVI maps is not supported.
Trying to figure out if OVI Maps is supported in India on Nokia C2-02? How do i get OVI Maps on Nokia C2-02?
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Apr 7, 2010
I have purchased a Nokia E63 and now find it does not support aa* files which is the format Audio Books use Is there a known work around? . I understand that aa* files are encrypted to protect the authors royalties and cannot understand why Nokia want to block the files as they do not offer an alternative.
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Jun 6, 2010
I was trying to send 2 pictures(total size abt 2MB) as an email attachment using my IMAP mailbox and mail reached outbox, but it never sent out. Since this attempt my mailbox behaves wierdly and does not sync emails properly. So I removed the mailbox and I set it up again. Still there are few issues with sync but atleast emails are coming & going.
Also I tried again to send a very small size file as an attachment but in the compose email screen when I do attach the file, nothing happens and it automatically comes out of the mailbox. The email is saved in drafts folder with no attachment . can someone confirm if attachments are support by E72 email client ?I am on 031.023 FW and I have set up email using 'Other' option in the Set Email wizard.
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Jun 23, 2010
I have recently received a new Nokia N900 and have updated the PC Suite software to V7.1.50.2. When I plug my phone into the PC and try to synchronise the new phone to my PC. (I run Windsow 7 and trying to sync Outlook 2007 Calendar and Contacts). I keep getting the message "The connected device is not supported by PC Sync". I feel like I've stepped back intot he dark ages... And I can not download music or pictures to the phone either. i have not been abvle to do a single thing on this phone and just about ready to give up! I have been talking almost daily to the Nokia Tech Support department who say they are going to refer the problem to more senior development people - and are now challenging me that I don't know what I'm talking about - and call me back during the day when I am not at home!
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Apr 29, 2010
Is there already an available N900 software update to be able to support video calling?
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Jan 21, 2010
I've just made the upgraded and I'm very disappointed because compass is no longer supported in this new release!
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