Motorola :: Motoactv App Is Not Supported For New Moto Phone
Feb 7, 2012
My old phone broke. So instead of paying 50 bucks for the repair, I spent $200 in a Motorola Spice XT300. As I've had seen in the Motoactv, I looked around for a cheap smartphone, with Android 2.1 or superior. That's where I found the XT300. It was a little more expensive than other models, but it was a Motorola phone. Much to my surprise, the Motoactv app is not supported for my new Moto phone!
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Sep 5, 2012
Moto Phone Portal - when I choose "Compose" a new SMS and click "send to" if I try to drag a contact from the list at the right nothing happens - they can't be dragged, and if I try to copy and paste the contact's number - when I click paste the number shows momentartily then disappears! Useless... IE 9.0.8112.16421, Windows 7 x64 pro SP1
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Jul 17, 2015
Both devices updated to latest OS Lollipop 5.1 on Turbo and 5.1.1 on Moto 360.
Making phone calls using hand set, everything seems fine. Then two about 10 seconds into the call I notice that I can't hear anything in the Turbo handset earpiece. When I look at the setting on the phone screen I notice that the connection has switched from "handset" to bluetooth. The only bluetooth device that is connected is the Moto 360.
When I switch it back to "handset" or "speaker" it works fine again. And when I switch back, the person on the other end of the call says: "Now I can hear you much better again, for a time you were very soft/far away" -- I'm assuming that is because they are hearing my voice picked up by my watch's microphone and not my droid turbo.
How to stop this from happening?
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Apr 25, 2012
I can not sync my motoactv app from my droid razr. I keep getting the following error"could not reach the server while attempting to perform synchronizationlese try again later."My phone information is as follows:system version 6.12.173.xt912 verizon.en.uswebtop version 2t-2.0.0-139kernel version: 2.6.35.7-g61e35wwbulid number 6.5.1-167_dhd-14_m2-5I can connect via bluetooth to my motoactv device and receive phone calls and notifications from device. From the app I have setting set to sync over the cellular network and not wi-fi. I can sync from the motoactv device to the motoactv website over us
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Jun 16, 2012
Been searching the forums and have not found a solution.My activ will no sync any work out data to my phone at all despite re-pairing, rebooting, and reinstalling app. I have also done a factory reset.Still nothing shows up on the phone application.
-all software is up to date.
-notifications to device still work (text, phone call, etc)
-activ still syncs with motoactv website.
-the phone is a droid Bionic
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Jan 11, 2012
I don't know if this is an issue with the current software on the MOTOACTV or not, but I am not that happy with this. The ability to answer calls during runs was one of the primary reasons I went with this watch. I had since changed my phone as well to take advantage of it. Now that I have the SF600, I am still unable to answer calls on the motoactv and, when answered on the phone, the headset does not route the call.What am I missing?Equipment:Phone - Droid RAZRMotoactv - 8GB w/system version 4.55.78
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Oct 30, 2012
I just get my MotoACTV two days ago, after try it out i realize that i can't receive the phone call even i had plug in the default wired headphone (SF200 i though).in the display just show up "silence" text. i successfully sync my MotoACTV with my Droid 2 and i can get text message, twitter, weather, etc. the problem i get just to receive call.
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Nov 6, 2011
I have noticed at least one person has one of these.I got mine today at Best Buy. I saw the post that says it is compatible with Garmin accessories.I have a Garmin Chest Strap monitor that pairs with the device fine.However when i start a work out it connects and does NOT show any heart rate info.I have verified that the monitor works with Garmin 305 GPS/ Monitor.I tried changing the Batteries.Or do I have a faulty unit? I noticed someone paired a new garmin premium strap.Maybe older monitors don't show data even though they pair up with the MOTOACTV?
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Feb 27, 2012
One of the reasons why I bought the ACTV was to have the ability to receive calls through the motoactv. I noticed yesturday that i can receive phone calls through my motoactv using the bluetooth connection and also using the regular red headphones that come with the device. all seems well till i receive a call.I can receive calls, the mike feature works so the other person can hear me. But i cannot hear the other person at all.I currently own an HTC EVO 3D droid phone.
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Mar 28, 2012
One of the things I thought would be really amazing about having a Motoactv would be to check text messages without having to take my phone out of my pocket or backpack if I was on my motorcycle (not while moving.) Unfortunately I cannot seem to receive any of them on my Motoactv. I use a Droid X2 and use Handcent as my text messaging client. Is anyone else having similar issues??
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Apr 6, 2012
I have been trying to download gold courses for 2 days now and can't figure it out.My device keeps saying "Downloading" and nothing is happening.
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Aug 7, 2012
I've owned the MotoActv for two month, I got the mysterious "moisture issues" that everyone seems to be getting even though I've never used it in the rain. But the thing that is driving me nuts is the music. When I hit random shuffle of all my songs, I hear songs I don't want to hear... song that I do not own on my computer. Where are these songs coming from? Today I heard "Boot Scoot Boogie!" I abhore country music as does my wife. Doing a computer wide search shows no evidence that the song exists on my computer. Yet there it is playing in mile four. Other mystery songs have showed up too. The performance music playlist seems to be filled with songs I never heard of, yet evidently I perform well to them.
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Feb 27, 2012
Let the developers know what new innovations you would like to see in Motoactive. Let them know what Apps, websites, hardware features that are out there that you love and would like to see incorporated into Motoactv.
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Jun 6, 2010
I was trying to send 2 pictures(total size abt 2MB) as an email attachment using my IMAP mailbox and mail reached outbox, but it never sent out. Since this attempt my mailbox behaves wierdly and does not sync emails properly. So I removed the mailbox and I set it up again. Still there are few issues with sync but atleast emails are coming & going.
Also I tried again to send a very small size file as an attachment but in the compose email screen when I do attach the file, nothing happens and it automatically comes out of the mailbox. The email is saved in drafts folder with no attachment . can someone confirm if attachments are support by E72 email client ?I am on 031.023 FW and I have set up email using 'Other' option in the Set Email wizard.
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Jun 23, 2010
I have recently received a new Nokia N900 and have updated the PC Suite software to V7.1.50.2. When I plug my phone into the PC and try to synchronise the new phone to my PC. (I run Windsow 7 and trying to sync Outlook 2007 Calendar and Contacts). I keep getting the message "The connected device is not supported by PC Sync". I feel like I've stepped back intot he dark ages... And I can not download music or pictures to the phone either. i have not been abvle to do a single thing on this phone and just about ready to give up! I have been talking almost daily to the Nokia Tech Support department who say they are going to refer the problem to more senior development people - and are now challenging me that I don't know what I'm talking about - and call me back during the day when I am not at home!
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Jun 11, 2011
just having probs with bluetooth, it is on and visible, and paired with the wifes phone, but every time she trys to send my a pic ect, we match codes, then it says not supported on other phone, tryed the daughters too, just the same
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Apr 4, 2012
I was restored the iphone setting using itunes. after restore i got the "the sim card inserted in this phone does not apper to be supported" message appeared in i tunes and my iphone in emergency call mode only...
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Apr 27, 2012
the sim card inserted in this phone does not appear to be supported
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Aug 21, 2010
Map loader is no longer supported by Nokia. It is not possible to download, install, and use the Map loader application. Could someone confirm this or post the link to the installation of Map Loader.
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Jan 5, 2010
Does the 9700 really have image stabilization? All the specs I can find say it does, but I don't have the option to turn it on or off like I did on the Storm. Was it removed in .423?
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May 12, 2012
My iPhone 4 pops up a message this device not supported by iPhone other iPhones have been hooked up to the same devices and work but mine will not I have the latest iOS 5.1 update I have cleaned the docking port I have reset my setings turned off the Devices and phone then turned back on and I still get the same pop up
Info:
iPhone 4, iOS 5.1
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Apr 23, 2012
It has taken me ages to find a semi-decent music player that will play flac...
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Nov 28, 2012
I have a droid bionic. I have recently had problems with ZumoCast app (i.e. not connecting). I uninstalled the app and re-installed it. Now, I'm getting a message that says "Unsupported Device - This device is currently not supported. check for updates at [URL]"
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Dec 2, 2011
I've got a SkyTex tablet and when I try to install ZumoCast it tells me it's not currently supported on Android, even though it works fine on my Droid Bionic, which is Android. Is there some problem with ZumoCast working on a generic Android device, and is this something that will be fixed?
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Jun 1, 2011
Is there a guide as to how USB headsets are supported on the Atrix? Motorola sells a couple of micro-USB ones, so they're obviously supported in some fashion, but a 'regular' Logitech USB headset doesn't work for me when connected.
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Feb 17, 2012
Does the motorola lazr support a second line? I have a SIM card that has two lines on it. When inserted in the Razr only the first line rings through. The second line rings busy. Any ideas or thoughts? I am on Rogers network. It worked fine in my old Samsung A436.Update Feb 25th. Rogers Cellular informs me that the RAZR does not support a second line. If anyone knows, is this a hardware deficiency or is it an Android OS issue? I was told older versions of Samsung Android phones did support the second line feature.
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Oct 13, 2015
I have rented bought a Sony z3 compact and have recorded several videos on it which will only play back the audio. As the memory is quite small I have saved them all directly to my SD card. Could it be something to do with this? I tried opening the videos on my computer but it says that the file is not supported. I would like to be able to see these videos
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Apr 8, 2012
After i updated my iphone it askes me "please insert suported sim that comes with the phone'' but i don't have the sim card that comes with this phone.
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Aug 2, 2012
I just got a Xoom wifi with 4.1.1 as a gift. I have a droid 4 and many mp4 videos that play on it with no problem. My Xoom will not even allow me to transfer the video to it saying the format is not supported. Why can I play these on droid 4 and not on Xoom. Is there a problem with the software in the Xoom?
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