Motorola Droid Razr :: Screen Randomly Turns On?
Jul 14, 2012
I'm not sure what's causing this, but the screen just randomly turns on sometimes but doesn't make a sound. I've thought this was a notification but sometimes there is one and sometimes there isn't. The phone's sitting perfectly still on a desk or lamp table etc. I don't have any settings on that turn the screen on for notification.
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Jun 21, 2012
Who else screen just turns off out of nowhere while your using it like i was on the internet and out of nowhere my screen just went black while i was using it.
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Oct 19, 2012
When I check email (gmail, earthlink) or use the browser the wifi turns itself on. To be clear it is OFF to start with. Then when I do these functions the ? mark in the wifi symbol appears and it says "wifi network available, select a preferred network" and it is now turned on. I turn it off and then it goes on again as I said. Just got phone, only apps added were no lock and battery widget if that helps.
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Sep 27, 2012
Is there a way to keep WiFi Connected all the time? Mine turns white when the screen goes to sleep and takes some time to turn back blue. i have checked the advanced settings, and it is set to Always keep WiFi on during sleep. When it is white, I don't get email, Gmail Chat, etc. As soon as it turns blue, I receive email, and Chat messages.
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May 17, 2012
I just got my Rar Maxx last night and it was working fine. I would notice however that every couple of minutes the screen would turn on, stay on for a minute, then turn off. It would then repeat the process. So I did a factory reset, same thing happened. I realized it would turn itself on because it would drop the 3G connection totally, then when it connected again the screen turns on. I put the SIM in my Nexus and it's fine. And it doesn't really matter now because the phone won't turn on anymore. I picked it up to check it and nothing happened when I hit the power button. And I can't get it to turn on at all now.
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Dec 12, 2011
My droid Razr randomly powers down. Never when I'm using it, only when it is sitting idle. This is the second droid razr I have had in the last month and both phones have had this problem. There are no third party apps on the phone, and I have tried numerous factory resets with no success.
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Sep 15, 2012
I bought the new Droid Razr M on09/13/2012. It randomly goes into emergency mode. I contacted Verizon about the issue and they said they will notify Motorola. get the same issue or a different issue?
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Jul 24, 2012
Downloaded ICS on July 13th. Since then, at least 2 times (possibly more if I was away from my phone when it happened), my phone has randomly started ringing without any incoming calls, alarms or calender appointments set, emails, messages, etc. The only way I could make it stop is to shut the phone down. The volume of the ringing isn't as loud as my set volume, but there is no way to silence it aside from shutting down the phone. Never did it before the system update. I'm not positive if it happens at the same time each time, but it was around 4:17 PM yesterday when it did it.
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Jul 10, 2012
Both my wife's razr maxx and mine lose sound for media like play music, games and even stock music player at random times when the issue occurs. Only way I get it back is either restart the phone or if I go to menu>system settings>sound>sounds and turn ringtone volume all the way down and back up again. I thought is was just my phone but my wife complained about it to me and showed her what I do to get it back. I already did a FDR after ICS update.
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Apr 8, 2012
I am not sure if Moto is aware of the bug introduced in .173. Ever since the OTA a few months back the orientation/rotation sensor randomly stops working. I haven't been able to track it down to any particular app, but instead have a feeling that it's caused by any app that forces a horizontal orientation. I don't want to limit it to just that though, but basically after this bug is triggered, tilting the phone manually into horizontal orientation doesn't rotate the screen and any games/apps that use the tilt sensor stop responding to it completely. I launched Elixir tools while this issue was occurring and in the Sensor section of the app the two sensors that deal with orientation, the orientation and the rotation vector sensors are jumping all over the place. A reboot fixes this for a few days or possibly until i launch an app that triggers this bug and then it's the same thing all over again.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Mar 10, 2015
So since this phone does not have an LED light, the only way to know when you have a message is via Moto Display, right? Well, now the display comes in anytime there is any vibration, its diving me nuts. The MotoDisplay has no options other than on/off? I really just want the screen to turn on when I either have a new message or when I wave my hand over it, NOT when it senses vibrations. If the phone is on my couch, the display comes on all the time. Even when its on my desk, it can sense when i drop a folder or book on it and the screen turns on. Are there really no ways to turn off the vibration sensors?????
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Sep 9, 2011
Sometimes when I turn the screen off on My Bionic, it immediately comes right back on.Now, it doesn't happen every time and I can't repeat the problem on demand.Seems as though it has a mind of its own.I don't believe it is a bad app causing the problem either.The phone has been doing this on and off since I activated it yesterday.Not sure why it does this, but I wanted MOTO to be aware of this issue.I'm not sure if it is a hardware or software problem, but it didn't go away after a battery pull and reboot.
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Mar 8, 2010
Your carrier: AT&T Model info and OS version (Go to Settings, then Options, then about): Bold 9000 v4.6.0.304
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 46791728 Bytes before and 4721816 Bytes after Did a battery pull fix your issue?: No (What fixes it is plugging the phone into the charger after starting the restart process) Apps installed and their version if possible.(Go to Settings, then Options, then applications)eesmic v 1.3.28, BB 4.6 Core Apps v 4.6, BB 4.6 System Software v 4.6, BB App World v 1.0.0.27, BB Attachment Service v 4.6.0, BB Maps v 4.6.0, BB MDS Runtime v 4.6.0.18, BB MDS Default Launcher v 4.6.0.18, BB Messenger v 4.6.0, BB S/MIME Support Package v 4.6.0, BB Visual Voice Mail v 1.0.0.88, Brickbreaker 4.6.0, Browser v 4.6.0, Documents to Go v 1.001.145, DOD Root Certificates v 4.6.0, Email Setup Application v 4.6.0, Engadget v 1.0.1, Enhanced Gmail(TM) Plug-in v 1.0.0.49, Facebook v 1.2.0, Help v 4.6.0, Kindle v 1.0.0.67050192, MemoPad v 4.6.0, Opera Mini v 4.2, Password Keeper v 4.6.0, Phone v 4.6.0, TTY Support v4.6.0, TagReaderBB v 2.1.75, Tasks v 4.6.0, Tetris v 4.41.37, WikiMobile v 1.33, Word Mole v 4.6.0
Occasionally the phone's screen will turn white. What I've noticed as that it typically happens after the phone shuts itself off. I don't know how it turns off, and it doesn't happen often, but occasionally I'll pull my phone out of my pocket and find that it's completely off. When I turn it back on it will boot all the way to the home screen without issues and then the screen will fade to white and stay that way. Pulling the battery does not fix the issue. All it does is kill the battery more than having the screen being all white and full power. Most recently it happened while I was navigating the Store in the Amazon Kindle program. Looking around I've seen conversations stating that the screen's going bad (which I doubt), the OS needs to be reinstalled (which I attempted through the Desktop Manager and I think I did it how I'm supposed to without wiping it with a 3rd party program), or that the phone is defective. My dad got the phone in November of 2008, and I got it when he decided to get an iPhone.
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Sep 30, 2010
My screen, despite the backlight timer settings, turns off at random times, sometimes when im in the middle of texting. WTF is goin on!? I literally got this phone yesterday. An upgrade from the worst phone i've ever had the misfortune of having, the first bb storm to come out,
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Jun 30, 2012
So two weeks ago I decided I want to upgrade my SII. I connected with Kies and I started with upgrade. Everything went fine until I restarted my phone. Ever since then my screen completely randomly turns itself on, like I pressed any button. It's really annoying and I don't know how to fix this. I even removed most of my applications I downloaded from Market Play.
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Sep 28, 2011
Every time I get a text message my screen turns on and off. I don't have this problem with any other notification I get just text messages. The screen just turns on and off in like a seconds time.I dont know if its a setting I might have set or if I have a bad phone.
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Jun 17, 2015
Screen randomly turns on and refuses to go off unless you press the power button?
My S6 is on 5.0.2 (No 5.1.1 for the international S6 yet) and this happens when there's no charger plugged in and no new notification. No case on it or anything pressing against the power button. Its definitely a software related bug. It happens randomly maybe twice or thrice a day but I've only noticed it in the past 2 days. Its happened almost 10 times so far including thrice in the past 4 hours.
My main concern is screen burn on the Amoled (happened to one of my Lumia's and the huge battery drain if I don't notice that its turned on.
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Nov 10, 2014
When outdoors, the screen dims and then brightens randomly. Attentive display settings have battery saver mode disabled.
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Dec 16, 2014
- Left half of screen randomly freezes while on.
Once this 'feature' activates, the right half of the screen will be updated, but at a very choppy rate. Only resolution is to reboot the phone.
Doesn't appear to have any correlation to apps I'm running. Has happened running Waze, gmail, and simply flipping through home screens.
This happens at least 2 to 3 times a day, and started happening after receiving the OTA on Saturday. Have had the 64GB version since mid-November. Has been rock solid until this past weekend.
Tried wiping the cache partition, but issue still occurs.
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Aug 11, 2012
After a few days of using my Xoom (not powering it down) the notification light begins blinking for no reason that I can discover. I have used Android App Killer to shut down everything that is running and I cannot find a reason for the light to be on. Even disabling the light in settings will not stop it, nor will turning off notifications. When I reboot the tablet, it works as normal again for a few days. This started after I upgraded to Jelly Bean.
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Sep 2, 2014
I've had this iPhone for about 7-8 months, and this started 3 weeks ago, I woke up in the morning and looked at the time on my phone, and it suddenly just turns off and turns back on showing the apple logo, and now it happened again twice!! Is there any way to fix this problem i've restored my phone fresh twice, no icloud no backup nothing installed, I also have 8.9 GB available.
Info:
iPhone 5s, iOS 7.1.2
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Nov 2, 2012
Have my display stay active so I can monitor my time.Way to Keep screen on
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Nov 16, 2011
My phone connects to my Bluetooth fine and I can make an outgoing call. When I hang up and then try to make another call, for some reason the audio of the phone is not going through my car stereo for the second call so I switch the phone over to speaker phone using the speaker phone button on the phone. While on speaker phone I notice that the Bluetooth is still locked onto my stereo but I can still have a normal phone call through the speaker phone on my phone. After I am done with my call I try to wake the screen by pressing the power button and the phone does not respond BUT my call is still connected so I know the phone has not locked up or crashed since I can still talk to the other person on the other line. In order to get the screen to come back on I have to do a hard reboot by pressing the power button and volume keys.
I tried making a few more calls after it rebooted but this time I turned off Bluetooth prior to making the calls. I was able to make 3 other calls with no problems and the screen woke up each time I pressed the power button. I should also note that my WiFi is still on but not connected to any networks during that time and also my GPS antenna is on but not being used.
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Nov 16, 2011
I went and played with a RAZR again today.I love it but the one killer thing for me is that it has no real white's.Everything looks grey and washed out even at 100% brightness.I hear that's because of how the screen was made.
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Sep 22, 2012
Since the rollout of 4.0.4 I have had the same issue on both my D4 and RAZRM. When the phone is rebooted, the "Stay Awake" under Developer Options is reset to "on" (box is ticked by default). this is NOT the correct default setting.I thought the issue is related to SystemPanel and perhaps its monitoring function, but anfter uninstall, the problem persisted.I can't figure out which app is causing this, so I thought I would mention the problem again on this Forum in case anyone has had a similar experience, and knows what app/process might be over riding the default settings.I will say it is less of an issue with the RAZRM as I have not had a forced shutdown/reboot since I got the device (D4 reboots were a daily issue).
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Feb 10, 2013
Got home from work today sat down, checked some emails on my phone, then plugged it in to charge on the table beside me. I took a shower and when I came out to check for messages on the device the glass had a single crack from the top to the about half way down the right side. What the hell? I had this phone for about 7 days and havnt so much as fumbled it in my hands. Since the Rogers store didnt open until 12pm, I decided to do some research about this and see if this problem has affected anyone else. To my surprise this is a well noted issue with these phones, yet I see nowhere that Motorola has stepped up to issue a notice or recall reguarding this. So I took my phone in to the store and the employee was amazed as well, since the phone is in mint shape and definatly doest apear to be abused.
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Dec 15, 2011
Today suddenly my motorola droid razr screen went black. i can see the notifications tray on the top and am able to slide it down. the 4 button on the bottom also don't seem to work except the back button. if i press them longer then they seem to respond. i have restarted twice already and even reinserted the microsim but no change. i got the device 4 days back.
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Dec 28, 2011
trying to set up motocast, and the screen is locked saying " please wait while usb loads your content"...been like this for a hour, this normal?
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