IPhone :: Troubleshooting Applications Purchased From The App Store
Jul 4, 2012
I want to be able to move my app icons to different locations on my phone.How do I move them. At one time I could bring up my phone on the computer and move them around but this is a new computer and I can not do it.Can anyone please help?
Info:
iPhone 3GS, Windows
7
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May 7, 2012
I am having issues with all my apps, they just blink and return to the main desktop screen, so I can't actually access any of them. What do I need to do without losing all my contacts & info stored?
Info:
iPhone 3G, iOS 5.1
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Dec 13, 2011
I have nokia E5, and i was forced to format phone usig *#7370#, memory card was also formated. So the problem is - how can i re-install previously purchased applications in ovi store?I thought it will be easy way, however it doesn't. Despite the fact that all of my previously purchased apps appeared in "My Stuff" section in Ovi Store applications, i cant download it, they only offer me to buy it again, I tried to solve this problem using pc, i wanted to download apps to pc from ovi store website and then move to phone. But all i can do - send a link to phone, and there i was offered to buy app again. It's just shocking omission of Ovi Store, that repels future purchases.
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May 31, 2012
Everytime I try to purchase an item, it tells me My account has been disabled.
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May 26, 2012
None of my apps are working. Have deleted them - as advised on itunes website but how do I retrieve all my purchased apps when don't have a 'purchased' option to select in the app store as instructed?
Info:
iPhone 3G
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Dec 2, 2014
I have purchased and repurchased several ringtones from the iTunes store. They will show up on my phone but after a while they just disappear. When I connect my phone to my computer, they are listed under Tones under my device but they are greyed out. Under Settings and Tones in iTunes they are not listed at all.
Info:
iPhone 4S, iOS 8.1.1
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Jun 21, 2012
Made a purchase on my phone of a music album and was charged for it but have yet to have the music available on my itunes.
Info:
iPhone 4S, iOS 5.1.1
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Aug 26, 2014
How to make a ringtone from the song i have purchased form apple store. I have downloaded all type of converter but no use How to make a ringtone from the song i have purchased form apple store. I have downloaded all type of converter but no use .
Info:
iPhone 4S, iOS 7.1.2
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Apr 29, 2015
I have a galaxy s6. i bought a song in the play store and can not get it to save to my device so i can set it as a ring tone
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Jan 27, 2012
This is the second time Nokia Ovi Store took my money and not allow me to download the application. When I completed my payment .It automatically appears to download page ut then nothing was downloaded.I try with other free application it then works.Below ismy recent purchased record. The previous one was deleted $Msg: Your transaction ID is 214857183278. Visit[URL]if you have uestions.I think Nokia should provide an option to download application onComputer after they purchased it.Anyone in charge pls respond to my message.
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Mar 22, 2012
Having gone through hours attempting to re-download all my apps and settings since installing belle (a nightmare in itself) quite a few of them are no longer available to me! One in particular that I use frequently is "River Cottage Every Day" a food app - this was a paid for app, so I am unhappy to say the least that it no longer works on my phone..
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Sep 1, 2012
why I am being asked to pay for apps I've already purchased from the Nokia Store? I have not reached the download limit so how the **bleep** am I supposed to get the purchased apps back without having to pay AGAIN?
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Feb 8, 2011
After reinstalling my E72-1 FW 051.018, Your mobile Phone : is showing N73 (this I notice when logged into OVI Store on desktop). So lot of applications are not displayed in OVI Store when I looged from my mobile. (Reason is its displaying content for N73 not for E72) I tried changing your Mobile to E72 in ovistore by logging from desktop. Still No use , I still see the content of N73 only in my mobile Ovi Store.. So I am missing lot of content, + I could not install lot of purchased applications from ovi store?
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Jul 25, 2010
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
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Apr 21, 2012
With no reason, my nokia n8 (symbian belle) stopped doing things it normally used to.Eg: I downloaded the nokia ovi store from its official web site but when I try to run, it takes a long time until say "retry" A similar situation happens when I want to instal ebbudy, it says connection lost.Applications like social networks or wassup run without problems!
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Jul 7, 2010
My company surprised me with one so I don't need the one I purchased.
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Apr 19, 2012
An unwanted app was purchased and I want to find out which of my registered devices purchased it
Info:
iPhone 4, iOS 4.3.3
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Jun 21, 2010
What do you NOT like in iOS4? Even though there are many positive things, what about those negatives?
- Having to quit out of every app once I load it in multi-tasking.
- My 3GS is not that fast now
- You can only store 12 APP's in a folder
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Jun 22, 2014
What can I download Games on my iPhone 5c...
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Jun 29, 2012
When I install or update the applications from the Apple store, I'm having this message. "This is not a Test User account. Please create a new account in the Sandbox environment." What does it do?Because I can not install or update my applications. Also, I can not open Top 25 into App store.
Info:
iPhone 4, iOS 5.1.1
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Aug 30, 2014
My phone was given to me by someone else but I did a complete reset and deleted their data and started using the phone.Everything was fine until I went on to a few questionable websites. Having clicked a few links, I found that new tabs were spontaneously opening in the safari browser and the app store kept kicking me out of my web session and inviting me to install some app.Â
As far as I am knowledgable, the phone is not jailbroken (if it was this would have been rectified when I did the reset, correct?).And as far as I know, the phone is very much safe, as long as it is not jailbroken, from malware etc. I did yet another reset, several intact, and I had a similar issue. This time though when I did the latest reset I did not include my iCloud and apple id credentials during the set up for fear of getting hacked. Â
The problem now is I have the issue on the phone, there is a lot of data, numbers and pictures I would like to transfer to my computer but I am 1) fearful of connecting it and 2) afraid to type in an email and password to send my data to myself, or even sync everything with iCloud.Â
The phone is also terribly slow, I don't know if this is a malware problem or if it is, as I read others have said the same online, the phone being too underpowered to support iOS 7.Â
Info:
iPhone 4, iOS 7.1.2
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Apr 30, 2012
My iphone has no ring tone and only vibrates once
Info:
iPhone 4
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Jul 2, 2012
any ideas how to fix this annoying issue
Info:
iPhone 4, iOS 5.1.1
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Mar 6, 2010
I cant install applications from ovi store it works once when i changed the dns servers but now it does nt work again i tried different dns servers without success.
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May 28, 2012
I have Nokia N9.i'm in iran here we can't connect to ovistore.
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Aug 20, 2012
I have a nokia 5530. I haven't and don't update my store unless it shows but now I can't download any thing from there. Nit rven the apps I've never downloaded.the download box is dimmed or grayed out.
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Aug 1, 2012
bought original Nokia C7 before 3 months. Before 1 months i face so many problem in my nokia C7. THen i did formet(*#7370). After 2 weeks i faced same problem( touch was not work) . Then i did formet again(menu, camer, volume down buttton on same time with switch button). After that my phone is work as a normal. I can't install Nokia Store also some popular software..
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Nov 23, 2011
the mobile tv app has been removed from the ovi store. where else i can download it.
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Jul 15, 2012
after i formated my nokia c7, nokia store does not working.
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Feb 27, 2012
ovi does not want to open. I uninstall it and everything bad still..
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Jan 24, 2012
Ovi store is not opening on my nokia e7.I tried everything but the problem goes on..
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