IPhone :: 4s Keeps Freezing During A Backup Restore?
Jun 13, 2012
My original problem was that every time I took a picture the camera app would close automatically and bring me to my homescreen and that when i tried to open my camera roll the same thing would happen. I had turned my phone on and off several times to no avail and finally got around to restoring it. It has restored and on itunes, it asks if i want to restore it to factory settings or from a previous backup, i chose from a previous back up and now my iphone shows a black screen with the apple logo and the little bar underneath signifying how much has been restored from my backup... no error messages are coming up but it has been frozen/stuck in the same spot for 20 mins.I dont know if I'm just being impatient or if it is freezing up.I have tried to completely restart the restore but it just continues to freeze up in the exact same spot.I havent tried to restore it to factory settings as i would like to keep my contacts and photos if at all possible...
Info:
iPhone 4S, iOS 5.1.1
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Jun 14, 2010
I'm planning to restore my iPhone while updating to iOS 4 since I've bee using the same old backup for 3 years or so now, installed a bunch of thing etc... so I want to start from scratch.
The only thing I don't want to lose are my SMS.I also don't want to jailbreak my iPhone.
What are the solution to backup only my SMS (so not regular iTunes backup) and then restore that only to my freshly installed iOS4?
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May 3, 2012
I finally updated my iPhone to 5.1. I waited so long because of the fiasco updating my iPod Touch when 5.0 first came out. I thought it worked, I was pleased Apple worked out the bugs. Lo and behold, all of my apps and folders disappeared before my eyes. No problem I thought, I did a back up. Restore from back up. Fifteen minutes later, it looks exactly the same. Isn't a backup supposed to be of everything on the system so that if something goes wrong, you just revert back to the back up and either try again or wait for the process to be fixed? Seriously, get your stuff together.
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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Apr 15, 2012
My phone keeps freezing and then i reset it but it freezes right after and then it keeps freezing.
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Jun 27, 2012
I just updated to iOS 5.1.1 on my 3GS phone, previously using 5.0, while plugged into the computer and iTunes 10.6.3. I had the phone set to backup to iCloud, and ran a sync operation before updating.Does that not also create a backup?When the restore process began, it asked if I wanted to set up as a new phone or restore from backup. However the list of available backups did not have anything from today.The last one listed was from October 2011.So I cancelled that operation, went through the new phone setup and then it asked if I wanted to restore from iCloud. So I chose the most recent iCloud backup which was from around 6 AM this morning. Now it is in the process of downloading all my apps, pics, and perhaps music as well. I don't know but it's going to take HOURS to finish this.
Anyway I opened some apps that have already downloaded, and some app data appears to be intact. But other apps have nothing after October 2011. And I'm talking apps that have tracked my fitness and workout progress over the past 6 months, bike rides in the past few months, car fuel fillup and maintenance history since October, I'm talking LOTS of data that appears to be gone.What did I do wrong here? Did I not do what I should have done regarding backups? What is the point of backing up to iCloud if it's not going to back up all my app data?
Info:
iPhone 3GS, iOS 4.3.3, 16GB Black, 05.13.04 baseband
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Jun 27, 2010
I'm trying to restore my 3GS so I can eventually sell it, but it's not wanting to.When I try to restore through iTunes, it freezes at "Restoring iPhone software", and the phone just shows the Apple logo with a progress bar that's stuck.
I rebooted my Macbook, reinstalled iTunes, did a hard reset on the phone, tried it from DFU mode, and I don't know what else to try.It had the unjailbroken 4.0GM installed on it if that makes any difference.
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Jun 9, 2012
my iphone 3gs was hanging a lot, so tried to restore it and restore did not complete successfully, getting an error -1.
Info:
iPhone 3GS, iOS 5.1.1
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Jun 9, 2012
I have been using my iPhone 4 as an iPod for a while because I'm waiting for AT&T to unlock it. I wanted to restore my phone to backup in my computer, but the restore button only restored my phone to factory settings, and it now tells me to activate the phone but I don't have the original SIM. Is there a way to restore to backup without activating the phone?
Info:
iPhone 4, iOS 5.1.1
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Aug 20, 2014
Two days ago my phone kept disconnecting from my home wifi, leaving me to use 4G without noticing most of the time. It caught my attention the next day and I tried everything the Apple troubleshoot page says for this issue and was left unable to connect to my wifi, period. I had no choice but to restore my phone.Â
Restoring it from backup didn't fix the issue, so I restored again as a new phone. Not only can I not get to my wifi tab, the Settings app in particular keeps freezing as well as others. I am unable to click anything, not even to go to the home screen or shut it off from the top until one minute passes and it turns off on its own. Then sometimes I can't turn it back on, and I have to reboot it because the whole screen is black.Â
Is there any reason my phone is suddenly freezing so much after a complete restore? Is there anything I can do about my wifi? I thought anything that was causing the defects would be wiped but now I have more problems than I started with. Â
Info:
iPhone 4S, iOS 7.1.2
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Dec 3, 2014
My I phone 5s camera is frozen I have reset and restored but nothing is working I have 2 days warranty left is this hardware issue
Info:
iPhone 5s, iOS 8.1.1
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Jun 26, 2012
I click restore and my phone doesn't restore the last backup file?
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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Apr 5, 2012
i have been trying to update my phone but it always sticks on "Smart Card Reader Option 1 of 1" and doesn't do anything after that so i have to always stop it.
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Jan 12, 2010
I'm considering trying a JB on my phone, but I do not want to deal with plugging it in just to restart. To some people it's not a big deal, but my personal preference is to not have to deal with it. I just want to make sure I have the process correct:
1. Perform a backup of my iPhone in iTunes.
2. D/L, install, run Blackra1n
3. Phone will be JB'd, possibly untethered, which would be awesome.
4. If it ends up being a tethered JB, and I wish to undo everything, I can just restore from that backup in iTunes.
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Mar 13, 2012
how can i backup my phone to previous backup i lost info when doing update?
Info:
iPhone 4, iOS 5.1
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Mar 17, 2012
I broke my old iPhone 3G (16GB) so today I went to the Apple store, and got a new one for free by setting up an AT&T account (this free iPhone 3G is 8GB). I got home, plugged it in my laptop, and wanted to transfer my stuff from my old phone over to my new one so I clicked restore from last backup. When I did so, I got this error message: iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. I need to restore from my last backup but apparently it's corrupted?
Info:
iPhone 3G
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Mar 20, 2012
Had a problem with iphone, was issued a new one. In setting up iphone it restored from the wrong backup and I do not have my photos, favorite contacts, Can you restore from a specific backup
Info:
iPhone 3GS (8GB), iOS 5.1
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Apr 1, 2012
Need to restore from back up my 4G phone with new 4G.
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Apr 3, 2012
I was not aware of the 5.0 issues and upgraded 'to the latest version'. Then I had to chose to backup again and chose the wrong one. I need to restore from a later backup as I've currently got a backup from 2010, not from last week on my phone.
Info:
iPhone 4, iOS 5.1
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Apr 11, 2012
I accidentally hook my wife's phone up to itunes and instead of backing her phone up I back it up with my settings an the only backup I have for her its too old and lost a lot of contacts.
Info:
iPhone 4, iOS 5.1
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Apr 12, 2012
How to restore my iphone if there is no backup?
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Apr 17, 2012
can i restore iphone without backup??
Info:
iPhone 4S, iOS 5.1
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Apr 28, 2012
i just got replacement phone and don't know how to restore from back up
Info:
iPhone 4, iOS 5.1
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May 12, 2012
i need to restore my iphone 3gs (5.0.1) how can i take copy from my apps . sms . contacts and where i can find it in my mac (Mac OS X 10.6.8) and after i restore my iphone i want to contrall in names sms apps waht i need to transfer to iphone agian and waht i need to not transfer it?
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May 13, 2012
I recently got a 3gs, and would like to restore the phone from my previous 3g backup. When I went to do this, an error came up saying there was a firmware incompatibility issue. Is there anyway of getting the data onto the new phone? I am syncing the phone on a different computer to the 3g, so the backup file has been moved from one itunes to another. The old computer was a poiwerbook g4, the new one is a black macbook.
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