Eseries / Communicators :: Nokia E71 Fading Text On Display

Mar 23, 2011

Within the past 6 days, I've purchased 2 brand new Nokia E71 phones from 2 different Walmart stores, 30 mins of each other. These are phones for the Straight Talk prepaid service. I have not yet activated the phones on ST, as my goal is to first test the basic functionality to determine if it's worth the $200 and will satisfy my needs.

What's happening on both phones, in the same exact manner and location on the phone, is that the menu title name for some menus have fading text. It appears as though there's a display issue. I've attached some screenshots to make it easy to see what I'm experiencing.

However, when I've tested playing the included videos in the phone at full screen, it appears to play the videos through the menu title name area with no fading. The same goes for looking at images - I do not see any fading with the included images in that area.

I have done a Soft Reset on both phones using the *# option and from the "Factory Reset" option in the menu. This has not resolved it on either phone. I have also changed themes, changed menu colors, changed the font size, none of which has resolved this.

Thus far, I've returned one phone to Walmart and ready to return the next one now due to this issue. I'm willing to try a 3rd but that's where my limit is. I really like this phone and want it, but if this issue is indicative of a fully dead or fading display after a short period of use, I will not make the investment.

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