BB Torch :: Only Hear Callers When In Speaker Mode

Nov 27, 2011

First time post and really hoping someone can help before I need to claim on insurance.My Blackberry Torch has worked great until all of a sudden this week I have been unable to hear people when they call me.They can hear me - but I simply hear no audio at all from the handset. The only way I can hear what callers are saying is if I put them on speaker phone or use headphones.I have tried hard reset, volume level checks, updating software to no avail.

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