BB Torch :: Can No Longer Sync With Outlook
Jul 31, 2011
I purchased and have been happily using b torch 9800 since sometime early this year. It has always synced smoothly through h Outlook with my calendar, contacts, tasks and notes - but no longer. Several weeks ago I installed the new BlackBerry update. Now all I have is a phone and some nice photos and info about appointments I had weeks ago. I admit that I am technologically challenged, but "the tech guy" at work is stumped also. it appears to go through the motions of syncing (connecting to outlook, reviewing contacts, calendar, etc.)but when it announces completion nothing has updated on my bb. Tech guy tried to install the update but couldn't successfully revert to prior version. For now I'm back to writing down my appointments on paper and calling my office when I need the tel number for a recently new client , but that's already old. Apparently I'm not the only one with this bb created problem. I assume bb has a patch or will real soon
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Jun 18, 2012
For some reason when I try to sync my phone to outlook I get the window saying synchronising data followed by another window saying select one or more items to sync. Both contacts and calendar are selected and I haven't changed anything, all I have done was leaving the country for a few days and now I am back the synchronisation no longer works.When I go to the organizer tab, calendar and contacts are ticked but when I click to configure I get an error message?
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Jun 22, 2010
I'm done banging my head against a wall and have searched and searched on how to fix this, as although I'm a newbie to this site, I feel like I can generally navigate myself around my BB to fix issues here and there. This one, I cannot, for the life of me! Here's the situation: I had to wipe my entire BB Bold the other day. I did that successful, reloaded all my settings/applications and all was well and good, including syncing my Calendar and Contacts. I realized that my contacts were double, triple and sometimes quadropled during the syncing process, thus having the duplicates on both my device and Outlook. Not to mention, totally reconfigured my "File As" in my Outlook - but that's another topic. Issue at hand, after turning the Wireless Syncronization OFF, checking my Default services and following any advice here on the forums. I now can't get ANY of my contacts to sync from Outlook to my device. Except 2 random contacts. When I go to sync, it registers the address book and asks if I want to delete 8XX contacts from Outlook to Device, which I DON't!Anyway, long winded.
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Aug 6, 2012
I have just had an automatic upgrade of my BlackBerry software to 6.0, Bundle 2949. I can no longer sync to and fro Outlook 2003. I get a message telling me that my organiser data is not configured and when I try to reconfigure I get exactly the same message!
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Jul 7, 2012
I have updated my software for both bbm and desktop manager, My torch will not sync with my desktop software any longer.
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Feb 18, 2012
After upgrading my Torch 9810 to 7.1 it will not finish my sync with outlook. It say's preparing sync preview. and freeze' up. I half to shut off my computer to get it to work again.
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Oct 20, 2012
My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync. It goes 1/2 way through and then I get the error message "Sync Error-Invalid record ID" "An error occured during an attempt to access a device database record.
I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone I have...
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Feb 19, 2012
I am getting the following error while syncing with OutLook " error record with specific id error (FF1E892B) not found" I am using BB Tourch 9800!
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May 21, 2011
I am baffled. When I sync my Blackberry Torch calendar with Outlook 2007 on my PC, I notice that my device has 1300 events and my PC only has 1107 events. I can't figure out why the device calendar has more than my PC, and I don't know which ones are missing from my PC, or why.
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Oct 15, 2010
I had two calendars a default one and the email one. I moved the default into the email calendar. CICAL shows the email address. But the calendar will not sync with outlook. I have items in the BB that do not appear in outlook.
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Feb 28, 2012
I have not been able to synce my Blackberry calendar to Outlook. Infact, the calendar does not sync to any of the other calendar options on my PC such as ASCII file or Windows calendar. Also, I have been able to sync the contacts and notes to Outlook - just not calendar.
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Jul 8, 2011
I am trying to get my Torch set up with Outlook 2010 - I can send emails from it (the phone, under the proper email account) but not receive them..
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Dec 31, 2011
trying to sync my sent emails to Outlook with Torch 9810. How can I accomplish?
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Jun 25, 2011
Sync Outlook 2007 with Torch
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Aug 25, 2010
I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook.My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it.
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May 8, 2011
I'm thinking of switching from an iPhone to a BB torch. We use outlook exchange at work and I wanted to know if I can sync the torch with outlook exchange. We don't have BES so I just need help before I make the switch.
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Oct 25, 2011
I have just upgraded from Outlook 2007 to 2010 64 bit and now cannot sync with my Torch 9800. The error message I get is: Intellisync Cannot log on to Exchange Server. Please check server access or provide valid password.I am not on Exchange server just a stand alone outlook. This worked fine before the upgrade to 2010.
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May 10, 2011
I tried to synchronize my BB Torch with Microsoft Outlook but I kept getting error message: Option Value is unacceptable. Please Check option properties.
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Aug 25, 2011
how I can sink my sent emails between my BB Torch 9800 and my pc? I have the sync function working when I do a backup between pc and torch. It doesnt touch the emails.
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Jun 1, 2012
I'm on BDS and need to sync my contacts with outlook. I know that I need to disable 'wireless synchronization'. look at the option under either - calendar, task or memo. Strangely I can't find it in any of those.
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Jan 11, 2012
I need all 1000 contacts on my Torch to go to Outlook. How do i get all of them to move over?
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May 3, 2011
On my BB sync software 6.0, under organizer it says "calender not installed" I am trying to sync my BB Torch with Outlook 2007 calender ? Gone into Advance settings & checked calender both ways but coming out it still says not installed?
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Jun 16, 2011
I have two email addresses registered on my Torch: my business and my private email address. I have set my business email address as default. When syncing with Outlook, it syncs with the default calendar in Outlook and doesn't take over entries I made on the phone.
I tried moving all calendar entries from Default and my private email to the business email address on the Torch but then while syncing it wants to delete all my entries in the Outlook calendar.
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Sep 25, 2010
My carrier will soon be transferring ownership to AT&T. When that happens, we are required to get a new phone, I want to upgrade to Torch. My questions is: Will the Torch accurately sync to Outlook 2007 on Windows 7. My previous phone was a Motorola Q9c and synced fine to Vista but will not synch to Windows 7. That phone dies and I am using now a HTC Hero that every time is snycs to my contacts on Outlook it puts all my contacts in by Contacts first name.
It does not allow me to show by Company name, and anyplace there is only a Company name with no person contact, the HTC only shows a phone # in the contacts list. I have over 600 contacts in my list, and I have most "filed as" company name then contact person's name, which it the way I need it to work. So I need to make sure that when syncing to the Torch, it will sync to Outlook exactly the way I have my Contacts set up.
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Jan 31, 2012
I am getting error message 0x8004fceb on my Torch when my Outlook calendar syncs.
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Aug 25, 2011
I synced a google calendar with my torch but now I am unable to sync my outlook contacts and calendar. The outlook stuff is more important and I would like to remove the Google info but it has set itself as my default service on my device. How to get rid of google?
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Jan 14, 2010
When I sync my Tasks with Outlook (BB 9810 and Desktop 7.0), I get conflicts on my Due Date.I think it's because my BB has Date + Time, but Outlook only has the Date.What can I do to fix this?
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Feb 9, 2012
I am unable to sync Outlook 2007 with my Torch 9800. When I set it up to sync with Outlook it looks OK and says to go ahead and use it but then comes up as not installed.
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Feb 20, 2012
I am trying to sync my bb with outlook 2010 contacts and calendar using the usb and desktop software that came with my new bb. Unfortunately I keep getting a sync error: COL TransBase: FillDefFolderInfo: Unable to get default folder for Calendar. I get the same message with Contacts.
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Jul 20, 2011
What options do I have for an automatic sync between outlook calender and my bb torch
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Jun 29, 2011
Moved from a Storm to a Torch! upgraded Desktop and when I go to organize the sync there is no Outlook.Yahoo and ASCII are there but no outlook. this is for all the possibilities, Calendar, contacts, etc etc.
How can I get it to sync
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