I got my blackberry torch 2 (9860 series) about 3 weeks ago my trouble is that when ever I use the lock button on the top of the phone the display turns off for about 1-10 seconds and then turns on again and is fully functional, not having locked the screen or buttons at all... This is a pain as one can tell as I can't put it in my pocket or anywhere without it going through settings and changing things, sending random text messages etc, what should I do to change this and have it work properly?
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
I purchased my Blackberry Torch 7 hrs ago from a local ATT store and since I have activated it, it has locked up on me eight times. I have read some of the reviews where people have stated that this can be an issue. Is there a fix because I really like this BB but I need it to be dependable.
is there a way to lock the language on the tourch or to delete all the ones i don't need? sometimes the language is changed from touching the touch screen in my pocket or purse and i need to switch it back to english i cannot find a lock on language anywhere but really don't need any other ones on my phone so i could delete them if need be if there a function for this?
My Blackberry torch keeps locking up on me! I could start to write on the keyboard and then the screen will go black and lock up!It started their yesterday....since it has started i have left the battery out for awhile, updated the software using the laptop but still no luck!
I have had a Blackberry Torch 9800 for 12 months and I removed it from my vehicles "Hands Free Kit" and put it in my phone holder on my belt. When I removed the phone from my holder, the screen was black and frozen and none of the button worked, not even the touch screen. The phone works correctly if I open the slide but shuts off when I close the slide again. When the slide is opened I have no on screen typing and have to use the keyboard on the slide. When I put the phone back in my hands free kit, the slide needs to be closed so I cannot answer any calls or use the touch screen.
i have an issue with my torch 9800 locking itself while im watching videos from the phone or on Internet. i have a password set on my phone and told it to lock itself after 1 minute but surely the phone should know im doing something that i need to see the screen for and not lock itself?is there a way to fix this without turning the password off or the auto lock time?
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World." After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
i did an update and my phone seemed fine but now its constantly freezing and keeps locking itself could the update have anything to do with this the version i have is 7.0.0 bundle 2406
i have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
Just purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0
Since this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.
i got my bb torch 9860. it was using wi-fi connection. but when i update software it is not using wi-fi at all, when i go to wi-fi dignostic it shows local ip address as missing mean does not shows local ip address.
I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
Torch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.
I'm currently use Blackberry Torch 9860. Why I can't login my Blackberry ID? I've tried so many time and I already reset my password . Still can't login.
I purchased BB Torch 9860 before two days and I already have plan for the data package (200 mb). I connected it to my WiFi at home and it shows that it's connected. Now when I'm at home and I want to surf the internet, it's using the carrier data package, but I want it to use the WiFi. I searched all over and I can't find any solution. any help? Notes: On the home screen, I can see my carrier name (Etisalat) and my WiFi network name. When I go to "Manage Connections", it shows that I'm connected to the WiFi network; but I've never seen the WiFi signal icon in blue or green or any color than grey (which means the BB is not using the WiFi at all) I want to set the default internet access as WiFi. but How ?! Some people told me that it will switch automatically between WiFi and data package, but as far as I see, it's not switching at all. This is my WiFi Diagnosis Report: Wi-Fi Current Profile: Wael Netword SSID: Wael Netword AP MAC Address: 00:25:9C1:F4:82 Security Type: WPA Personal Local IP Address: 192.168.1.101 Signal Level: -63 dBm Connection Data Rate: 48 Mbps Status: Network acquired VPN Current Profile:Concentrator Address:Contact: N/A Authentication: N/A Secure Device IP:Status: VPN profile is not found. BlackBerry Infrastructure Connecting: Error Authenticating router: N/A Authenticating server: N/A Empower your Business with BlackBerry® and Mobile Solutions from Etisalat
while on a phone call, my torch will make other phone calls, mute the call or any other random tasks without my prompting. Is there a way to lock the screen while on the call? I've pushed the lock screen button
Is there any way that I can stop the lock button from locking the screen. I find my left hand is to close to the button. Can the phone be set so that when the phone is put into the holster it would lock the screen.
ineed help on how to fix my GPX maps, i have purchased this torch 9860 3 month ago, and a month after i purchased this phone i found out that there is no maps available in it, so i tried to complained this to the supplier and they have replaced it immediately, after replacing hte unit, still map is not availble. i need your help on how to load a map,Map loader data is available icon are there, in application management maps is there, but whenever i am opening the maps application, it does not show any maps.
I got my 9860 last week. Everything seems OK except occasionally the phone just stalls for a second or two before I can regain my control. When I checked my phone's memory from Options page, I was surprised to get the following information. I then validated the information with an app called "BeInfo Lite". This is very different from the 9860 specification where I should have 768MB RAM and 4GB storage memory. Phone Options->Device->Storage: Application Storage - Free Space: 150.3MB Built-in Media Storage: Total 2.5 GB, Free 2.2 GB The app "BeInfo Lite" shows the following: Flash Memory (RAM): Total: 512.93MB, Free: 149.7MB, Used: 363.23MB Storage Memory: Total: 2.58 GB, Free: 2.23 GB, Used: 350.78 MB Is there anything wrong on my phone?
This is a software issue, for sure. I've removed battery, sim, memory, still no power up. New battery in shop fully charged put in, still no power up. Phone call to O2 will replace in the morning.ooking at the boards, theres a common issue out there. Software, not hardware.So I tried following a Blackberry 7 upgrade offered by the Desktop manager, which incidently recognised I had a 9860 - so something is talking! - Unable to reconnect to the device during a multi-stage load operation. is the only result I get as I've followed the Device Software update , Bundle 1645 is being offered but it fails the install .At the start it downloads 497 modules, then startsErasing applications(!!). But fails on the next stage.I also read that connecting the 9860 and pressing ctrl + alt + del would active the phone, all it did (even that was surprising) was let me see a Battery sign on the screen. However interesting that was it soon disappeared.
I bought a BB Torch 9860 in USA, and I live in Argentina, and as I couldn't get 3G on it I was searching and I foun out that I got a wrong 3G bands units. mine is model RDQ71UW with bands 1-4-8, and local mobile provider here, Claro, explained to me that I need the bands 1-2-5-6, that I understand is on model RDP71UW.I also understand that it is not something that could gets re-configured.So I should buy a correct unit and try to sell this one, is that right?Is not possible to get this model in Argentina because we have many limitations to importations. at the States do they sell/use boht models? so, in that case I could get the correct one there, and also offer mine there, correct?What countries or regions uses each of those models?
I bought a BB Torch 9860 a week back. Yesterday night the handset got switched off as the battery had exhausted. In the morning when I was trying to switch it on it was not coming on. I put on charging, there was no indication of charging for some time then it started booting. The booting indicator (the line which indicates that the handset is being booted) went half way and stopped. The system did not respond to switch off button. The battery was removed and put back to restart. Every time it boots to half line and hangs.
I have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.