BB Torch :: 9850 Won't Turn On - It Was Completed Dead

Apr 16, 2012

I have only had my Torch a couple of months. I used it one morning and then went in the afternoon and it was completly dead. I pulled battery. Nothing. I tried charging nothing. US Cell won't take back because it is passed 30 days and I do not have insurance on it. Even if I had insurance it would cost $100 more to send it in. I am upset to say the least. I paid a huge fee to get it as an upgrade to my curve.

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BB Torch :: Attempting To Recover A Dead 9850?

Jan 29, 2010

I have seen others fix their 9900 and I don't see why it should be any different with the 9850. Before anyone say's anything, I CAN'T get a replacement, this is NOT an option for me since the phone was a gift and I live in Dominican Republic, no Sprint here. Here's my story:So I got a Torch 9850 from Sprint as a gift from a friend. It suffered the nuked syndrome and I haven't been able to fix it. For the first few weeks I messed around with it trying all the steps I knew to get a nuked BlackBerry back alive. My PC does detect the BlackBerry, and so does AppLoader, but it keeps restarting and so AppLoader wouldn't successfully load the OS on it.A few days ago OS 7.1 was released for the 9850 and YES! AppLoader finally started the loading OS process...but it's not all happiness there either. When it gets to the second step "Wait for device initialization", right after the "Load JVM and system software" step, that's when the restarting starts again. When AppLoader is reconnecting to JVM, the phone enters a restarting loop and so an error shows saying "Unable to connect to device" and no matter how much I hit "Retry" it won't get past it. So this is where I need help, is there anyone out there that has been able to fix their 9850?

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BlackBerry :: 9850 Won't Turn On?

Oct 6, 2011

so I was charging my phone overnight (which I know is not recommended but seems to be irrelevent for this situation based on my reading) and when I woke up my phone would not turn on. It stays black, and the red light has prolonged blinks (not the quick blinks that most people experience).Now I know that my phone could be bricked, and I have troubleshooted this profusely in the past 5 hours. For most people, according to another forum, people should open the Loader.exe file in the AppLoader folder, and connect the phone. Then they should hit "Next" when "PIN UNKNOWN" shows up. Makes perfect sense to me, except when connected with and without the battery, mine recognizes the PINhen I hit next after timing it perfectly, I go through the multi-step loader, and it says that if cannot recognize the device. The thing that gets me is the fact that my computer is recognizing the PIN instead of the "UNKNOWN" that is associated with most OS failures.

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BB Torch :: My 9850 Won't Do Anything

May 30, 2010

I have the new Torch 9850 and the other day it died I had it unplugged all night and in the morning it was needing charged and i pushed one button and it started to come on but died so I then plugged it in and all i got was a red LED light and I could not get it to come on at all even after letting it charge for awhile and now I have nothing at all not even the LED light

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BB :: Torch 9850 Can't Get App

Oct 10, 2011

Ok, totally frustrated- I traded storm for torch 9850 and lost my mobile checkbook app. i was told to uninstall then reinstall. wont work. I tried to rebuy, doesnt work. I get purchase error ID 30220. contacted mobateck

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BB Torch :: Not Getting Emails On 9850?

Oct 20, 2011

When I first set up the phone, I got them fine, but after a few days they stopped coming in. I learned to re-register the phone on the network with the Host Router Table. After I do that, the messages pour in. Sadly, I have to do this at least once a day, sometimes twice, which is ridiculous since my Tour worked perfectly on the same US Cellular network only a few months ago."Registration message queued. It will be sent once data coverage is available."

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BB Torch :: 9850 US Cellular With AT&T?

Feb 14, 2012

I have just purchase a US Cellular Blackberry Torch 9850 but in my city they have not coverage so I went to a AT&T store to activate it, as the phone accept GSM networks but the phone does not accept any sim, at the top appears "Insert SIM card"They tryed to unlock the phone but it does not accept SIMS Does US Cellular use any kind of protection?

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BB Torch :: 9850 Not Registering With O2 Network

Sep 3, 2012

I have a slight problem with my Blackberry 9850,(everything else works ie BBM ok, Internet ok, SMS/MMS ok, incoming and otgoing calls ok, but i cant set up emails it keep asking me to register my device via ---> Options----> Advance options------>host routing table and register.....

I have tried the solution above, i get a text mesg/ SMS message saying your device has been registered with the network.....but when i go back to email set up , i get the same message again to register via the routing table.

My handset was originally a verizon wireless handset, i'm now using it on O2 (UK) , I've had O2 trying to sort this issue out for more than a week now to no avail.They have check my IMEI/ PIN which turned out to be all ok.

Service books are all in order, routing table has about 60 entries(O2 uk seem to think thats normal).

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BB Torch :: 9850 Shut Off And Really Slow?

Dec 5, 2011

A couple of days ago my blackberry torch 9850 shut off randomly during the day and since then has been so slow that it takes(I timed it) 45 seconds to open an e-mail message. I've tried taking the battery out, I've reset it a few times and I'm working on reinstalling the operating system.

I've read a bunch of forums and most places say that I have to do an operating system reinstall every few months because THIS IS A FEATURE OF THIS PHONE? Is there a permanent fix for this or do I have to switch back to my android?

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BB Torch :: Hide Picture On My 9850?

Apr 3, 2012

how do i hide pictures on my torch 9850

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BB Torch :: 9850 Capable Of Being Used As A Wireless Wi-fi?

Jul 20, 2011

I know there has been much talk of this, just wondering if it has come to fruition or anyone knows if it's coming soon.

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BB Torch :: 9850 Service Not Connecting?

Feb 8, 2012

I recently moved over to tmobile from sprint with my device and the voice and normal texting work fine. BUt I cannot get on app world or bbm because it wont connect to blackberry service and I am paying for it. what can I do to trouble shoot my phone and get bbm and app world working.

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BB Torch :: Switching From Storm 1 To 9850?

Aug 17, 2011

1. When I use BB Desktop software to transfer data between phones and whatever else, do I lose the apps, icons, etc that came with the new phone? 2. At the same time I received the new Torch I want to break with my company's enterprise server. However when I moved data it also moved the company's email account over also. In the new 9850, how can I break from the enterprise server and delete that email account on the new phone?

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BB Torch :: 9850 Froze On Reboot?

Apr 29, 2010

Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.

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BB Torch :: Turning Ringer On Or Off On 9850

Oct 7, 2011

How does one turn the "Ringer" ON on the Torch 9850?

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BB Torch :: Unable To Use BIS On 9850 From US Cellular

Jan 8, 2012

I am not able to access BIS on my 9850 brought from ebay. Am trying to use it in Lagos, Nigeria (where I work) with Glo Telecom. When I restart the phone it shows US Cellular. On the back cover I can see Verizon Logo. My supplier says that it is fully unlocked, and I am able to make phone calls, check balance etc on the new network. The phone shows the network name (Glo ng), etc.The SIM card is the same I was using with my earlier BB (Storm) and has a BIS plan activated and was working before. But the 9850 says I dont have a data plan. I tried using SIM cards from other operators as well, it shows 3G at times and when set to 2G network, it shows "edge" in small letters.

I tried manual registration as well, but did not get any response. The Host Routing Table shows "No entries".Also cannot see any option for Internet email set-up. Only Enerprise Email activation comes up.I am able to use facebook and App World through Wi-Fi. Can Internet email service (Gmail) also be configured through Wi-Fi?I have spoken to US Cellular Customer Service. And he said that there is no issue. If I am not using their network, then the PIN might have been released by US Cellular.

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BB Torch :: Updated Software For 9850?

Nov 11, 2010

When updated software I lost all my purchased apps frm bbm app world niw app world has no history of any of my downloards or apps how to get this straighten out?

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BB Torch :: 9850 Only Stays On While Charging?

Dec 2, 2012

I have a Torch 9850 that has been shutting down repeatedly. It seems to crash and I have to do a battery pull for it to restart and when it does, it shuts back off again! The phone stays on and works fine while the charger is plugged in but as soon as the charger is removed, it shuts off again.

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BB :: Torch 9850 Reboots Randomly

Jan 17, 2012

My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.

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BB Torch :: Phone App Freeze On New 9850?

Apr 21, 2011

I have had the phone app freeze on incoming calls. This is a rather fundamental problem for a brand new phone. I can't seem to find were to get the message to BB otherwise.

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BB Torch :: Difference Between The 9850 & 9860?

Feb 17, 2010

Is there much of a difference between the Torch 9850 & 9860?

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BB Torch :: 9850 Doesn't Power On?

Nov 5, 2011

I plugged my Torch 9850 into wall charger last night to charge. I woke up and the LED was slowly blinking red on and off. I pulled battery and that didn't reboot device. I plugged device into computer, and blackberry manager and computer recognize device when led is on but when led goes off it disconnects. It continues to go through this cycle of connecting and disconnect if connected to computer. Additionally, if I remove the battery the same process happens when connected to computer with no battery message on screen. Finally, with battery in but disconnected from power and computer the led still continues to blink but wont let me power on.

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BB Torch :: Weak Signal On 9850?

Sep 14, 2011

I bought a Torch one week ago. Unfortunately, I will return it due to a weak signal. I had a Tour before and although I live in a rural area, my Tour rarely dropped a call and the internet worked well even with only 1 or 2 bars. When I brought home my new Torch I was pleased at frequently SEEING 2 or 3 bars AND usually seeing 3G. Then, when I started using the phone, what a far cry the reality was from bars. Even my carrier advised me to get the Bold because a customer had already called reporting a weak signal with her nrw Torch and would be returning it. I have since searched on the internet and found others with the same issue.The only conclusion I can come to is the coverage signal strength reported is incorrect. Related to a weak signal is having less than 5 hours battery with no use, just having the phone on. I have turned off the GPS tp stop the battery drain but see no improvement.I would also comment on a less than clear sound quality as well.

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BB Torch :: Email Keyboard On 9850?

Apr 29, 2010

I have a problem with the Auto Keyboard when I'm on a site that wants you to type in your email. I get an email type keyboard that has a DOT on the space bar for email. I have reported this so many times. What happens is the @ sign is on the first page of the key board as well as the .com, the DOT is on the space bar so it doesn't function as a space bar, but the problem is when you try to enter a DOT off the space bar it will not print it. I have reported this and was told the next update to the OS would fix this. Well the last OS update v7.1.0.580 is the last update and it is still the same. Can't RIM send out a small add on to fix just this? What I have to do is use the .com key and then back space to the DOT and then type in the rest of my email. Example: so I have to type it backspace out the com,leaving the . type in the rr and then push the .com key. What a hassel why can't this be addressed? Oh and the email in this post is not mine, I made it up, so it may belong to someone or not. There is no way to do a screen grab or anything like that to attach a pic because the keyboard is on top of everything on the screen.

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BB Torch :: 9850 Phone Does Not Accept Any Sim

Jan 11, 2012

I have just purchase a US Cellular Blackberry Torch 9850 but in my city they have not coverage so I went to a AT&T store to activate it, as the phone accept GSM networks but the phone does not accept any Sim, at the top appears "Insert SIM card". They tried to unlock the phone but it does not accept SIMS.Does US Cellular use any kind of protection?

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BB Torch :: Difference About The 9850 And 9860?

May 19, 2011

the difference about the torch 9850 and 9860?

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BB Torch :: How Long Does It Take To Charge The 9850/9860

Sep 23, 2011

How long does it take to charge the Torch 9850/9860? How do I know if the battery is fully charged when phone was dead when first plugged in? The LED is blinking; will it remain on and stop blinking to notify me that it is finished charging?

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BB Torch :: 9850 Password Keeper Application?

Aug 15, 2012

My password will no longer let me access the password keeper application. I am up to 9/10 attempts and afraid to try the last one. Is there anyway to reset me password keeper application without first logging in? What happens if I hit the 10/10 attempts?

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BB Torch :: Can't Enable Device Analyzer On 9850

Apr 25, 2011

According to this knowledge Base technote, you can enable Device Analyzer by pressing ALT and typing BBDA in the Options screen.


On My Verizon Torch 9850 running, can't find it, but without an ALT key, not sure how to activate it.I do see it in Application Management though, just can't find a way to enable it.

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BB Torch :: Data Service Keeps Dropping On 9850?

Jan 24, 2012

I have 2 new 9850s, both on US Cellular network, one is mine and the other one is my wife's. No enterprise, both BIS. They are both running OS 7.0 2048. I am having the same problem on both phones. Battery pulls do not fix the issue. Resending service books and pushing the HRT temporarily fixes it.Whenever we enter a spot that drops the data connection (the symbol in the top right changes from 3Gwith the 4 dot blackberry symbol, to just the 3G only SYMBOL) we stop receiving emails. This also happens if we are in an area that is 1X and changes to 1x. I understand why our emails stop, because the data service is unavailable. That's not my issue.My issue is this...when we do move back into an area that has data service, the data connection is not automatically restored. I have to manually go into each phone and push the host routing tables to reregister the devices to get them to receive data again.US Cellular said that they've done everything and that their end is working fine. We just changed from curves and never had a problem getting emails before. If I did lose the data signal, it would immediately reconnect when the data signal was available again.It seems like the Torch units simply stop looking for a data signal after a time of unavailability, like it looks for data and says "We'll guess i'm in an area with no data service. I'm going to just quit looking", but then never remembers to check again later.The wi-fi is off all the time.

It really sucks to have to register the phone over and over again after each trip into my warehouse, where there is no data service available. And its really strange that it is both phones.Apparently there are for signal modes on this phone...1x, 1X, 3G, and 3Gwith bb symbol. If mine drops from the 3G with bb symbol, emails just stop coming and I can no longer connect to email settings. Whats worse is that I have to push the HRT to get reconnected.Does anyone have any suggestions?i don't want to have to defect to an Android device, but this phone simply hasn't been reliable so far. I can't imagine it's US Cell network because our Curves have always worked fine. And I also can't imagine that i purchase 2 defective Torches. These has to be a setting somewhere that will force the phone to search for a data signal all the time and not just give up.

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BB Torch :: How To Setup 9850 And Outlook 2010

Oct 24, 2012

I have a user using a BlackBerry 9850, his email is setup using a pop account on his Outlook 2010 and on his BlackBerry. He ended up trying to synch to his Outlook 2010 so he can get all his contacts onto his phone but managed to lose all contacts. I will be stopping by to help him. What is needed to ONLY synch properly?

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