BB Curve :: Phone Won't Connect To The Internet?
Jun 17, 2012
I was using my blackberry to connect to the internet. It worked. I could browse, I could tweet and reply to them and use the BBM service. When I woke up this morning to check updates, I could not connect to the internet service anymore. There's always a prompt: Failed to connect to service (I forgot what was in between). So I called the service provider and told me to refresh my blackberry by turning it off and on. I did that several times already and it's not working. I already tried another method which was remove the sim and battery for at least 30 seconds and then put it back on.
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Apr 20, 2012
I am unable to connect my internet it shows on the phone,all boxes ar ticked, Wi -Fi is connected (BT Hub), but browser does not start?
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Apr 28, 2011
I can connect to a wifi network but I'm not able to look something on the internet. With a mobile provider it's possible.
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May 17, 2012
I am having trouble fixing my BB Curve 8520, I can connect to my Wi-fi (home) but everytime I use the browser it says Cannot connect to the internet. Please contact your service provider, which I did.What could have happened to my device? What settings should I change to get back on using my BB to connect to the internet?
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Jul 3, 2010
my phone wont connect to the internet it will open web but then it will close it.
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Jan 12, 2015
i have a very good stable internet connection on my PC and want to use that for my phone, how can i connect my phone to internet through pc using usb cable.
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Apr 24, 2015
My wife have Galaxy S5's, I have a Note 3 and tablets with my children also have a laptop that all connect to WIFI to internet with no problem - EXCEPT My wife GALAXY S5. The Galaxy S5 is working fine until recent upgrade to Lolipop 5. I have check my router and I could see the connection of the Galaxy S5 in the wireless device list. I have tried few approach as below none of them worked out.
1) Forgetting the connection and re-connect doesn't work.
2) I tried static IP address for connection and it doesn't work as well.
3) Even tried wipe the cache partition and it didn't work out as well.
4) Factory reset the phone and yet the internet connection via home wifi failed
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Feb 9, 2015
I both have Galaxy S5's, each have tablets & my son has iPad, also have a laptop that all connect to WIFI to internet no problem - EXCEPT MY GALAXY S5. I don't understand what is going on. I have gone into my router, can see the phone there in the list of connected devices. Checked to see if the phone was blockedIt seems that my wifi on my phone is connecting to the router, then off, then on, then off. Sometimes it connects for like 10 seconds, then I can open a page, then it wont go again.
Is there a way I can go into my application manager on the phone & force stop the wifi or delete the cache on the wifi? it is clear that the issue is on the S5's end.
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Oct 20, 2011
My blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser.
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Apr 16, 2012
I have a BlackBerry Curve 8320, and for the last few days I've been having trouble connecting to the internet - web pages will not load.
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Jan 10, 2011
tried connecting to the internet on blackberry curve,I have gone through the set up procedure and it shows that wifi is on,but it says not connected.I can make and accept calls,and same with txt messages.
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Mar 23, 2012
I have just bought a second hand 9300 with no instructions. I have connected to my home wireless but it wont let me connect to the internet. What do I ned to do?
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Aug 19, 2011
my internet wont connect, i can receive emails and make calls but when i go to access the WAP it lets me type the address but says at the bottom requesting, loading then once it has loaded its just a blank screen, there is no pictures or anything.
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Jul 24, 2012
this afternoon it started telling me I can't connect to the internet, ether mobile network or wifi. Originally it was telling me there was a communication error, now it's saying unable to connect to internet, please try again later. I've tried restarting it, turning the networks on and off, everything. Signal is perfect; I can still send/recieve texts, just not emails or access the internet. I've just about had it with this device, and I really need my internet/email working again
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Aug 23, 2012
I Have BB 8520 and I cannot connect to internet..
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Sep 28, 2012
my daughters curve 8520 recognises my wifi connection but wont connect to the internet. she said she lost the app world and i need to add an email address to get the link to add the app world< if that makes sense? also she said bbm doesnt work anymore, but all has worked until about 2wks ago and got the phone in march, shes payg with vodafone!
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Jun 29, 2012
cannot connect to the internet
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Feb 25, 2012
I have a bb data plan for my blackberry bold unlocked phone. I have tried everything with the technical support team but still can't connet to the fido internet service; they told me the problem is on RIM side.
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Jan 19, 2010
Brought my first BB yesterday,a Storm 2 as I hated my iphone - however my BB days could be numbered as first impressions are not so good !Got it unlocked through Vodaphone onto the Orange network as my Iphone contract still has 20 months to go !I cannot connect to the internet unless I am at home and connect through my wifi ?I get "This is a wifi service.Please ensure your device has an active wifi connection and try again "Is this one of many problems that I will get as i am on orange and not Voda ?Also can the memory be increased for music etc ?
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Dec 3, 2015
WIth my previous phone i use them as a modem that is enabling my pc to connect to the internet via my phone. Is it possible with the 1320 and how to do it?
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May 8, 2011
so my dad has the 9530 on Verizon, and he has like a tethering plan or modem plan or something like that. He connects his phone to his laptop with a USB cable and gets internet on his laptop.I've been trying to connect to his phone through bluetooth and get internet. BTW, I have Windows Vista 32-bit, if that helps.Anyway, I can't figure out what to do at all..I downloaded VZAccess Manager, I downloaded BlackBerry Desktop Manager (Because my computer had been trying to install device driver software and I thought that would fix it, yet it still asks to find device driver software). My computer is paired to his phone, but I'm lost now.
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Mar 5, 2011
I already have a blackberry internet data plan but I can't connect to google or any apps.
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Apr 14, 2012
The past week, my email has stopped coming through to my phone and i cannot connect to the internet. I have full signal and my wifi symbol lights up when i'm in a wifi area but where it once said EDGE it now says GSM.
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Sep 5, 2012
i have a blackberry curve 8520 on pay as you go with vodaphone and i topeed up £5 and brought the blackberry internet service but i cant use the internet or blackberry appworld
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Apr 18, 2012
i have a BB curve 8520, i bought it through Optus (it is unlocked now) but am connected through virgin australia Virgin has no settings for it and tell me to ring blackberry but i cannot find a number in australia to ring?how to connect it to get mms and to get onto the internet?
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Apr 5, 2011
everytime I try to connect to my internet it displays a message saying "Unable to connect to the internet"
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Apr 5, 2012
i purchasd a new blackberry curve 8520 3days before, i put a sim card of Airtel , then i find problem in importing contacts from my old LG mobile set , some how i solved it, then for internet acess , i want it to set up wi fi with my own office wi-fi connection . i did the fallowing step by step
1- switch on the wi-fi
2- set up wi fi after scan i put the wep key
3- it shown sucessfull connection massage
4- i saved the wi-fi
5- the name of wi-fi comes next to service provider name at top of the screen as i enters the are of wi-fi
6- on mobile network i switched off the service provider
7- on browser i selected hot-spot browser
then i coonect to the web, it always answers it is not connected to interent , i went thru many solution as solved over this support center still iam unable to connect. where as i am easy with my laptop connected with the same wi-fi.so please suggest me the way how can a coonect to the internet and set-up BBM and other setups.
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Jun 27, 2012
Sky is my internet provider. When i try to download the update for App World, it never starts the download. I can't browse the web either.
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Jan 26, 2011
The phone will connect to my router fine and I can access the page (192.168.0.1) without problems, but I can't connect to anything on the internet. However once or twice google.com has worked for about 5 mins and that is it. I have tried battery pull lots of times and have wiped the device.In the diagnostics it says: 'Wireless or ISP network error' or 'DNS server cannot be reached'.I've tried manual settings and using hotspot browser. Also I have used 4 different routers and have had the same error. Also the Wi-Fi shows a yellow circle with a white line through the middle (unlike green for mobile network)The phone has been with Orange in the past with my dad's work, but is now pay as you go with Tesco. Is there anything I need orange to do to get my Wi-Fi to work?
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Dec 7, 2011
I have a Blackberry Curve 8520. I bought it on july. It worked very well, but since 3 months ago, i can't connect the BB to internet (with Wi-Fi or WAP).
I tryed many Wi-Fi, i tryed all the options and now i'm so desperate...
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