BB Curve :: 8320 - Can't Connect To Internet
Jan 26, 2011
The phone will connect to my router fine and I can access the page (192.168.0.1) without problems, but I can't connect to anything on the internet. However once or twice google.com has worked for about 5 mins and that is it. I have tried battery pull lots of times and have wiped the device.In the diagnostics it says: 'Wireless or ISP network error' or 'DNS server cannot be reached'.I've tried manual settings and using hotspot browser. Also I have used 4 different routers and have had the same error. Also the Wi-Fi shows a yellow circle with a white line through the middle (unlike green for mobile network)The phone has been with Orange in the past with my dad's work, but is now pay as you go with Tesco. Is there anything I need orange to do to get my Wi-Fi to work?
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Aug 16, 2011
I've just had my blackberry curve 8320 unlocked to any network, and now I have a 3 sim card in it but the network on the main screen still says orange, and I can't access the internet.
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Jan 22, 2010
I have an unlocked t-mobile 8320 on at&t I can't connect to BIS and edge is not capitalized. I have a BIS data plan I can browse but no BIS stuff. I have loaded a new OS, have done multiple swipes, a have done multiple battery pulls, multiple host routing table registrations, have reentered my PIN and IMEI number at the att BIS login multiple times, have sent service books multiple times, and then just generally fulled around with the settings ALOT.I have switched my SIM card into someone elses phone which showed 'EDGE' and their SIM card into my phone which showed 'edge'.
Is there any hope for me? What can I do? What should I do? Also I want to thank BigbadWulf for the helpful OS installation instructions. I would link it but I'm a big newb and thus don't have the privilege.
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Apr 28, 2011
I can connect to a wifi network but I'm not able to look something on the internet. With a mobile provider it's possible.
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May 17, 2012
I am having trouble fixing my BB Curve 8520, I can connect to my Wi-fi (home) but everytime I use the browser it says Cannot connect to the internet. Please contact your service provider, which I did.What could have happened to my device? What settings should I change to get back on using my BB to connect to the internet?
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Oct 20, 2011
My blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser.
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Apr 16, 2012
I have a BlackBerry Curve 8320, and for the last few days I've been having trouble connecting to the internet - web pages will not load.
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Jan 10, 2011
tried connecting to the internet on blackberry curve,I have gone through the set up procedure and it shows that wifi is on,but it says not connected.I can make and accept calls,and same with txt messages.
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Mar 23, 2012
I have just bought a second hand 9300 with no instructions. I have connected to my home wireless but it wont let me connect to the internet. What do I ned to do?
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Aug 19, 2011
my internet wont connect, i can receive emails and make calls but when i go to access the WAP it lets me type the address but says at the bottom requesting, loading then once it has loaded its just a blank screen, there is no pictures or anything.
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Jul 24, 2012
this afternoon it started telling me I can't connect to the internet, ether mobile network or wifi. Originally it was telling me there was a communication error, now it's saying unable to connect to internet, please try again later. I've tried restarting it, turning the networks on and off, everything. Signal is perfect; I can still send/recieve texts, just not emails or access the internet. I've just about had it with this device, and I really need my internet/email working again
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Aug 23, 2012
I Have BB 8520 and I cannot connect to internet..
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Sep 28, 2012
my daughters curve 8520 recognises my wifi connection but wont connect to the internet. she said she lost the app world and i need to add an email address to get the link to add the app world< if that makes sense? also she said bbm doesnt work anymore, but all has worked until about 2wks ago and got the phone in march, shes payg with vodafone!
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Jun 29, 2012
cannot connect to the internet
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Mar 5, 2011
I already have a blackberry internet data plan but I can't connect to google or any apps.
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Apr 14, 2012
The past week, my email has stopped coming through to my phone and i cannot connect to the internet. I have full signal and my wifi symbol lights up when i'm in a wifi area but where it once said EDGE it now says GSM.
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Sep 5, 2012
i have a blackberry curve 8520 on pay as you go with vodaphone and i topeed up £5 and brought the blackberry internet service but i cant use the internet or blackberry appworld
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Apr 18, 2012
i have a BB curve 8520, i bought it through Optus (it is unlocked now) but am connected through virgin australia Virgin has no settings for it and tell me to ring blackberry but i cannot find a number in australia to ring?how to connect it to get mms and to get onto the internet?
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Apr 5, 2011
everytime I try to connect to my internet it displays a message saying "Unable to connect to the internet"
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Apr 5, 2012
i purchasd a new blackberry curve 8520 3days before, i put a sim card of Airtel , then i find problem in importing contacts from my old LG mobile set , some how i solved it, then for internet acess , i want it to set up wi fi with my own office wi-fi connection . i did the fallowing step by step
1- switch on the wi-fi
2- set up wi fi after scan i put the wep key
3- it shown sucessfull connection massage
4- i saved the wi-fi
5- the name of wi-fi comes next to service provider name at top of the screen as i enters the are of wi-fi
6- on mobile network i switched off the service provider
7- on browser i selected hot-spot browser
then i coonect to the web, it always answers it is not connected to interent , i went thru many solution as solved over this support center still iam unable to connect. where as i am easy with my laptop connected with the same wi-fi.so please suggest me the way how can a coonect to the internet and set-up BBM and other setups.
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Jun 27, 2012
Sky is my internet provider. When i try to download the update for App World, it never starts the download. I can't browse the web either.
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Jun 17, 2012
I was using my blackberry to connect to the internet. It worked. I could browse, I could tweet and reply to them and use the BBM service. When I woke up this morning to check updates, I could not connect to the internet service anymore. There's always a prompt: Failed to connect to service (I forgot what was in between). So I called the service provider and told me to refresh my blackberry by turning it off and on. I did that several times already and it's not working. I already tried another method which was remove the sim and battery for at least 30 seconds and then put it back on.
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Dec 7, 2011
I have a Blackberry Curve 8520. I bought it on july. It worked very well, but since 3 months ago, i can't connect the BB to internet (with Wi-Fi or WAP).
I tryed many Wi-Fi, i tryed all the options and now i'm so desperate...
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Nov 14, 2011
I have a wireless network at my work (that is functional and works for my laptop) that I cannot figure out how to connect to with my Blackberry Curve 9300 OS 6.I can find the network, and when it prompts for the password and I enter it, everything appears as though it should work.The WiFi box is checked in "Manage connections" and on my home screen, at the top, above the time, it shows my provider's name and the WiFi network I'm connected to (Koodo - Arnason Lab <--- network name).When I try to use my browser though, I get the following message: "Unable to connect to the internet, please try again later.If the problem persists please contact your service provider." I called Koodo and they told me that this sounds like a device problem and that contacting BlackBerry would be my best bet. Is my browser set up to work via WiFi? Or is there something I'm missing about connecting to a WiFi connection?
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Sep 3, 2012
ive just had a new sim card from talk talk it has been activated and is stating on their system that the internet for my phone has been activated but im still having troubles with it they have told me on the phone to contact blackberry but im still having no luck i would like my bbm service up.
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Jul 18, 2012
I have a blackberry curve 9360 and I wanted to connect my blackberry to my home router while I'm at home, but away from the computer, so I did this:
-I went to Manage Connections
-I went to Wi-Fi Network
-My network at home, which is my saved network, shows up and I click on it
-instead of asking for a passcode even though it shows that my home internet is locked, it immediately starts trying to connect to my internet, and then says "Failed to authenticate against the network"
Since this happens ALL THE TIME, I went to "other ways to connect", then "Wi-Fi Protected Setup" and I see that the two options are "Press button on router" or "Enter PIN into router."So I clicked the first choice and it tells me to press the Wi-Fi Protected Setup button on my wireless router or its administration screen. That will probably get my internet working on my Blackberry?
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May 11, 2010
I have the Curve 8520.I am a unique case of this, because with T-Mobile there is a way you can have a Blackberry without the data plan, so when I am trying to connect to the internet, it is ONLY through wi-fi.
On the home screen, the Wi-Fi Logo is lit up white, and it says the name of my network. However, when I try to access any webpage, the message comes up:"Unable to connect to the internet, please try again later. If the problem persists, please contact your service provider."It HAS worked before.
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Nov 26, 2012
someone please help me I opted in to the blackberry internet service a few days ago and I tried to use blackberry messengger while not connected to wifi and it did not work I then connected to wifi and it worked can someone please help me so I don't have to use wifi.
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Apr 9, 2012
My girlfriend has a BB Curve 9300, it was working all fine on the OS5. Last weekend she asked me if i could update her software, and i did so from the Blackberry Desktop Software and updated to OS6. Everything was working fine until we found out that it only connects to the internet if i use data service, but i dont want to because we have wi-fi at home. When i turn data services and while roaming OFF, and put wi-fi preferred, and when i try to open a web page in the browser it pop ups a window saying "Data Services are disabled. Go to Mobile Network to enable".
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Aug 17, 2012
I bought an 8520 in Egypt a few weeks ago and used all internet services successfully with a provider there (Mobinil).
I had the PIN freed by Mobinil so I could register it with O2 in the UK, but I'm unable to access internet services although I'm on the correct data plan and my PIN is free to register. The handset works fine for calls and SMS via O2.
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