BB Curve :: Unable To Connect To Home WiFi
Oct 1, 2011
My phone:
Curve 8520
AT&T
v5.0.0.1067
As you requested, I'm posting my Wi-Fi Diagnostics tool results here.
Wi-FiCurrent Profile: SSID: AP MAC Address: Security Type: Pre-Shared Key (PSK)Association: N/AAuthentication: N/ALocal IP Address: Signal Level: Connection Data Rate: Status: No networks foundAuthentication Failure Reason: Network Type: 802.11b/gNetwork Channel: Pairwise Cipher: Not ApplicableGroup Cipher: Not ApplicableGateway Address: DHCP: N/APrimary DNS: Secondary DNS: DNS suffix: Subnet Mask: Server Domain Suffix: Certificate: Not ApplicableSoftware Token: Not ApplicableHotspot Code: Hotspot Message: Not ApplicableHotspot Status: VPNCurrent Profile: Concentrator Address: Contact: N/AAuthentication: N/ASecure Device IP: Status: Error: Link down.Resolving Concentrator: N/AConcentrator IP: Primary DNS: Secondary DNS: DNS Suffix: Secure Subnet Mask: Retry at: Session Lifetime: Re-login at: Failed Login Attempts: Certificate: Not ApplicableSoftware Token: BlackBerry InfrastructureAddress Used: //216.9.242.59:443IP Used: 216.9.242.59:443;60864Connecting: ErrorAuthenticating router: N/AAuthenticating server: N/ALast Contact At:
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Mar 24, 2010
I bought my E55 yesterday, and I can't seem to be able to connect it to my home's wifi.It says the pre-shared key is wrong, but I am positive it's correct. I tried re-entering my pre-shared key in my laptop just to make sure I don't remember it wrong and it connected fine, it's just the phone that doesn't connect.My laptop says my network is connecting using WPA/WPA2 to connect so does the phone. The password is totally 11 digits, 9 letters and 2 numbers.
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May 3, 2012
Suddenly my iPhone stop connecting with wifi but my iPad is ok.
Info:
iPhone 4, iOS 5.1
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Jun 13, 2012
I'm unable to connect to home wifi with iphone. My computer is able to connect as usual.
Info:
iPhone 4, iOS 5.1.1
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Jan 22, 2012
as soon as I try and connect my new xperia pro to the home wifi network, it seems to be restarting my wifi router thus bringing the whole network down.
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Dec 14, 2014
Just bought a new Samsung S5 and I'm unable to connect to FB via the wif connection at home. We have a newer Linksys router and everything else in the house works fine (laptops, PC's, Kindle, PlayStation). Is there a setting somewhere on the phone or the router that is keeping me from connecting?
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May 10, 2012
After update 5.1.1 my iPhone 4s and iPad 1 both say "unable to connect with..."I have tried "forget network" I have turned off and on both WiFi and phone/Pad My network is listed and I have set the correct password all settings look ok to me.It just will not connect....
Info:
iPhone 4S, iOS 5.1
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Sep 5, 2014
I have a new 5c iPhone but can not connect to my Wi-Fi Home Wireless Network as my new phone does not recognize my password. How can I change the password and move on?
Info:
iPhone 5c
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Jun 12, 2011
I can't connect to my WIFI at home, I have been doing it for months now but all of a sudden there is a red star above the WIFI logo on the top right and something keeps coming up about hotspot login but can't figure it out
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Jun 30, 2012
I just upgraded my phone recently and before i upgraded it, my wifi was working properly. Now everytime i try to connect to my wifi at home, it won't light up.
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Jul 31, 2011
I cant get my daughters 8520 to connect to our home wifi. I have searched and found my wifi,saved it and it says connected. But when i click on the browser button it says unable to connect or sometimes just a blank white screen. I have followed the setup advice but no joy.
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May 1, 2011
Just got a Curve about 3 hours ago and I can't connect to my home wifi even with the correct password.
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Nov 20, 2011
When I get connected to my home wifi a white dash appears and I can't browse but when i get connected to another Wifi service every thing is fine.
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Apr 5, 2011
I recently got a new blackberry curve 8520 and it connected to my home wifi when I bought it, but since I inserted my new orange sim I can no longer connect to any wifi, including home network. The phone will not connect to wifi with or without a sim.
I have made a search for a fix on google and tried different things, but nothing worked. I can only choose hotspot browser as my default browser, I have no other option available.
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Feb 19, 2012
i cannot connect to my home wifi, it finds the hub but has a white line and wont connect to the wifi when i run a diognostic on the blackberry it claims the 'IP address is not valid?
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Jun 23, 2012
My blackberry curve 9300 is unable to connect to wifi. reason is failed to obtain n IP Address.
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Jun 28, 2012
I have a Blackberry Curve 9360 with OS 7 Bundle version 1555 after upgrading to OS 7 bundle version 2355 am unable to connect to wifi. am able to connect to my house wifi but not my office wifi dont understand what the problem is.
When i switch on my wifi it connect to my wifi completely and withing 3-4 seconds gets disconnected and says " Failed to Assoiciate to the Wireless Network"
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Feb 18, 2012
ive recently obtained my mobile internet back. however my mobile doesn't want to link up to my home modem, it detects it and accepts its password however it gives me the message that it is unable to authenticate.Now ive checked that the password is correct and the modem is working fine as all the other devices using it work.
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Jun 3, 2012
I just bought curve 9220 and started using it with wifi at home, unfortuantely it keeps saying "not able to connect to network" or " Failed to get an IP address".
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Dec 11, 2011
i am trying to connect my blackberry curve 8520 to my own wi-fi at home, but it will not connect me to the router?its says to enter a pin to the router... i have watched videos on Internet and followed them step by step, but yet it still does not connect, this is what i have done:
-went to main menu
-clicked on 'manage connections'
-made sure the 'wi-fi on' box is ticked
-then clicked 'set up wi-fi network'
-scan for networks
-clicked on the network which is my router
-then it comes up saying
'provisioning wi-fi profiles...enter this pin into your wireless router: 18104707 time remaining 4:11.'
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Apr 30, 2012
I already set up my wifi network yesterday and i was able to browse but it stopped working just this morning. It prompted that the available wifi network is available but each time I am attempting to connect it says: Unable to connect. Reason Failure to connect to the network.
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Jun 29, 2011
before i put in a sim card i could have used the wifi to connect to the net,since i put one in i cant connect anymore using wifi without a data plan
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Feb 20, 2011
I have a blackberry 8520 curve and over the last couple of days have been unable to connect to the internet via my WiFi router
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Apr 30, 2011
I have an 8520 and i have entered my wifi details & it connects but whenever i try to use the wifi it won't work. whenever i click hotspot login it just keeps saying requesting & in the end it just says unable to conect to server.
all the browser settings are on hotspot browser but the wifi will not work.
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Apr 5, 2012
1- wi-fi connected , name of wi-fi comes next to service provider name at top of screen , wi-fi symbol comes at corner
2- mobile network is at off mode
3- browser option at hot-spot
4- the wi-fi diagnostic says status : ip address no longer valid , VPN profile is not found on connected to web the answers comes it is not connected to internet
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May 9, 2012
Did the update and now my iphone 4s wifi does not connect to my home wifi. It just sits there with the little circle going round and round. My ipad3 updated and works fine...
Info:
iPhone 4S
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Aug 8, 2011
I just purchased my 9700 and have porblems connecting to my wifi. I ve tried th WPS setup both with the pin method and push button setup.
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Jan 3, 2012
i used to be able to connect to my home wifi and download apps from bb appworld. then i travelled from the philippines to my work base in the bahamas. then i couldn't go to appworld but still able to open my facdebook and Internet. just today i couldn't connect to my wifi (it's working fine), even if i enter the password. i wonder what happened?!!!
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Dec 11, 2010
I've typed in the correct password for my network, but when I click connect, the wifi status says 'connecting' then 'disconnected'. I have tried using Satic IP and also adding a wifi network, but they don't seem to make a difference!
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Mar 22, 2012
i am having trouble connecting to my home wifi,
my computer and tbax are connected and i know the password my phone says cannot join network.
Info:
iPhone 4, iOS 5.1
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