BB Curve :: OS 7.1 Not Updating On 9360?
Jun 1, 2012
I'm from Canada and every time i try to update my os to 7.1, it will not let me do so. It says I need to, but when I try to, my phone disconnects after starting to back up. I tried just backing it up manually, and again it says it disconnects. It always disconnects while it says backing up social feeds. I have a mac and use the blackberry desktop software, which I have uninstalled and reinstalled (updated) more than once.
Carrier: Bell Mobility
Version: 7.0 Bundle 1555
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Jul 15, 2012
I have tried updating my blackberry curve 9360, this went fine until it all needed backing up. it started backing up fine until it reached social feeds where it has froze. I've taken my battery out to try restarting it but it returns to my backup straight away when I turn it back on and I cannot get off this page as it has froze.
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Sep 10, 2012
So I just purchased a blackberry curve 9360 and it is came with OS 7.0 Bundle 2259. Whenever I try updating it, it doesnt detect the new OS 7.1. I've tried OTA upgrades and Desktop upgrades but it doesnt detect the upgrade. I even tried the method in this link (http://supportforums.blackberry.com/t5/BlackBerry-Curve/OS-7-1-update-for-9360/m-p/1705141/highlight. but it froze when it started uploading the RAM image.
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Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
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Sep 4, 2012
Im looking for help I purchased a 9360 the othe day and can't get over how hot the back becomes,and how poor the battery life is. I have taken the first one back to the shop and they couldn't get over it either so swapped it for another one. The replacement is just the same Is anyone else having the same problems or know if there is a cure/fix for this.
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May 30, 2012
after I put other sim card on my phone and wipe my phone...until that i cant used anymore my BIS?
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Oct 18, 2011
I have a new Curve 9360 and since i updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc on. I can receive and send messages. When they appear but can't get my contacts and add new etc.
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Dec 1, 2012
My daughters phone used to connect as USB and you could see her phone from the computer (iMac, Windows). Now when she chooses USB it does not prompt for password, and only connects for charging as if she chose Charge Only.
I don't think it's the computer, same effect on our iMac and 2 Windows computers. Is there a setting in her phone which needs to be changed, or some software update (it seems to be fully updated)
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May 25, 2012
I got a blackberry 9360 on contract about 6 months ago the first bb got some software problems and vodacom gave me a new one the second bb just started switching off wile I am using it so on I gave it in for repairs and they gave me a new one again so now I am on my third blackberry 9360 that is just giving me problems the same as the second one did just switching off about ten times a day The place I have my contract with is just telling me to go to the head office and speak to the people there?
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Jan 31, 2012
So yes, when I press the lock button, after 30seconds it unlocks itself. If I have a password, it just lits up and tells me to enter the password.
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Jan 28, 2012
how can I set my email to BB 9360?When I wanna set that, BB gave me only one options by Enterprise but I'm not bussines man, I have no domain.so, how can I change my email settings?If I want to change my "messages settings", I cannot start "administration of email settings" because BB told me "this aplication cannot run".My service provider doesn't want to help me.
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Dec 6, 2012
My Blackberry curve 9360 not switching on, it was fine in the morning, later in afternoon, when i check i was in s/o mode. So i tried charging it. As soon as i switch on charger Red light glow for few seconds.
However now it is more than 2 hours still not getting switch on.
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Mar 19, 2012
Ever since I got my phone, i have tried to log in with my blackberry ID but in vain, it keeps on telling me to enter the username associated with my phone yet that is the user name I have been using ever since. I have registered the same user name on the blackberry site and it works but it cant work on my phone? phone is a blackberry 9360 curve
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Nov 18, 2012
I've had my phone for about 10 months. Recently it has started shutting itself down randomly even when it is fully charged. When I try to turn it back on it wont work and I have to take the battery out to get it to come on againIs there anything I can do to fix this?
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Nov 10, 2011
I just got a Curve 9360, and the headphones broke inside and I got a new one and restored all my stuff onto it.I was in a BBM group, but it said that I had to be removed and added again, which I was, and it still wouldn't go away. Then the group was deleted and it still won't go away!I already did a battery pull?
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Feb 24, 2012
i'm using blackberry curve 9360. I can't change my sim card as when i changed it required me to log in to blackberry id. i can't log in using my id, always come out " unable login to your blackberry id account" what is wrong with it? i can login from blackberry site but not from my curve. i can't download any apps from apps world as well, as i can't login to it also.
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Aug 15, 2012
my carier didnt realese 7.1 til nw & I tried to setup it from another carier but I failed app loader doesnt show the the new OS and when I choose it manually it says its not supported for ur device what can I do ?
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May 30, 2012
My Curve 9360 on Orange keeps losing UMA connection depsite being connected to wi-fi (browser and app udate work fine) - I've looked around and people suggest a router problem but this happens to me everywhere so I can't believe that every router I come into contact with isn't set up right?
Haven't tried a battery pull yet - not sure how. Currently running on OS 7.1.0 Bundle 1133 which I updated tonight - but there's been no change in UMA behaviour
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Mar 3, 2012
A friend and I have the blackberry 9360, and we've both found it randomly decides it wants to switch itself off and reboot about 3 times a day. Her phone was a day old when it started to do this, mine is about 4 months old.We've experienced this problem on OS 7.0 and 7.1.
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Jan 1, 2012
how to upgrade my OS becuase I'm currently running on 319 firmware, my phone is constantly hot, battery life is extremely bad. I have downloaded desktop manager but no update is avalible
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Sep 4, 2012
Since yesterday, i can't turn on my phone. i tried everything, remove the battery connect the cable, but nothing, when i connect it for charging; after the red light the batterie logo appears, i let it connected the whole night, not better.after i wanted to update the os but no connection between the phone and the computer; impossible to connect it.i tried so many solution have seen on the web...
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Mar 1, 2012
My curve 9360 was working fine earlier but when it ran out of battery I charged it up and it wont turn on. It goes on when the bar loads but as soon as it gets full, it just restarts the bar again and a little timer in the top left hand corner comes up everytime the bar goes full and re starts it's self.
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Feb 14, 2012
my phone and it was roasting hot hadto take the cover of it incase it melted I mean it was that hot it was on the charger and this is my second problem with the phone does anyone know why it might have over heated please help as I only got it for Christmas and have had it already replacedfor not working properly and dont want to run out of the 28 days you have to return it
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Nov 25, 2012
i dnt knw why my bb 9360 always restart by itself.
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Jul 6, 2012
Whenever I try to back up my Curve 9360 it freezes when it reaches backing up Smart Card Options.
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Aug 27, 2012
I have a curve 9360 which i got from india and I'm currently in UAE. I tried to update the OS from desktop manager but it doesn't show any updates though my OS is 7.0. Is there anyway to make the desktop software to detect the update? If not then i will be trying to update it from apploader. I want to know that I got the blackberry from india, and it must have an OS for the carriers of india. So can I install the OS which is offered by the carriers of UAE on the RIM website? Will it have any effect or harm?
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Dec 7, 2011
I dowmloaded the application loader in my pc and followed the steps it says in the website. After that it says this is not available for my device. I am from Bangladesh and I have no authorized carrier support
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Jan 18, 2012
My blackberry just keeps on rebooting. When finished the red light goes on for a while then it goes of and the whole rebooting process starts again. It also does not connect through usb to the computer
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Jan 9, 2012
open the back of blackberry 9360? I need to change the micro SD card of my phone.
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Jun 5, 2012
my bb 9360 phone got drained this morning for about an hour, then i charge it for not more than 3 hours, while charging all was still fine i can turn- on over it, then i noticed that the phone was turned off automatically i dis connect it with the charger, then it is warm to touched. i removed the battery to coll it off over. when i put it back over i can not turned on my bb, and afterwards the phone and the battery was getting hot again. i removed it again and allow it to cool-off.. the 3rd time i try to placed it back again it is not warm to touch but i can not turn-on the power.
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