BB Bold :: Unable To Use Wifi
Jun 20, 2012
I'm a newbie for Blackberry. I disabled my data plan and connect to wifi. but when i try to browser it say unable to connect. Error message : Data service are disabled. Go to Mobile Network to enable. I dont want to use my data plan. i want to use wife to browse.
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Apr 16, 2012
currently im using a BB 9780 Bold without a 3G plan and my wifi access just got screwed up, basically even though the phone itself says im connected to the hotspot/wifi network, i am actually still unable to use the internet services or social networking sites.
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Dec 25, 2011
i've just bought the 9790 and i'm still figuring out how to connect to wi-fi while turning off my data plan. so far, when i turn off the data plan, i'm unable to connect to wi-fi.
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Jun 30, 2012
i am having a problem with my blackberry bold 9700. i cant turn wifi on and it always say radio is off.
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Apr 26, 2010
Had this BB9700 for 2 weeks now, still struggling coz I can't connect to any WiFi. At home, even I turned the WiFi on it will only show white mark and the WiFi logo is still gray. When I try to scan for network to other areas it will ask for hotspot login. My friend can easily connect to her WiFi at home using the BB 9000
I cant understand. Do I need to setup anything?
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Feb 10, 2010
I have a BlackBerry Bold 9700, I have WiFi Internet in my Home and Office, I Installed Yahoo MSG, Google Talk, Windows Live from BB website, but when I click on sign in button on all of these Instant messaging, and error displayed. "Service not Enabled for this handheld". I don't have any Data Plan on my Sim card, but I still have WiFi Internet and I can browse with my BlackBerry.
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May 9, 2010
I have a bold 9700 that I just purchashed from Wind Mobile. I also have a WRT160N Linksys modem. I can connect to the wireless connection and I have verified that my phone's settings are on the hotspot browser. I have entered my BB pin into the basic wireless settings when i type access my network system at 192.168.1.1 but nothing seems to work. I always get "invalid address:"
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times.
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Sep 25, 2012
Unable to browse websites on wifi with my BB Configuration:-Successfully connected to wi-fi devices at home & officeStatus of supporting service books is OK. i.e. IPPP for 5, Wi-fi TCP browser, Wi-Fi TCP/IP Transport
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Aug 14, 2011
I have a blackberry bold 9900 and trying to use my home wifi connection. However, when i connect to my home wifi i cannot go to internet,BB app world and emails.
The device request to open data service to navigate on internet. how i do use wifi connection for internet and emails without using my data network.
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May 15, 2011
I am using a Blackberry Bold 9780 for 10 months now, offlate having a difficulty connecting to the internet using Wifi connectivitty. I have not updated any software ever. The device shows it is connected to the Wifi router but when I try to open any websites, returns a blank page.
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Dec 29, 2010
When i connect my bb bold 9780 to my home wifi it connects to the network but iam unable to browse the internet. iam sure iam typing in the correct SSID and password. when i try to access the internet it gives an error message "unable to find the requested server". this is the case when iam trying to connect to other wifi connections as well outside my home.but i do not have any problems in connecting to wifi hotspots and it works perfectly fine?
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Sep 4, 2011
I've been using my blackberry bold for quite some time and suddenly I just can't connect to the wifi. I mean whenever I check the box for turning wifi on, it wont turn on and when I do wifi setup wizard it says "unable to turn wifi on". I did clean reload of BB OS, I even did a downgrade for BB OS, I erased all the data and set everything to default but yet no results. I am already subscribed for BIS plan, its just frustrating to watch myself upgrading and downgrading and erasing datas for the past 4 hours just for turning on the wifi....
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Jan 17, 2010
I bought an unlocked BOLD 9700 QWERTZ keyboard layout, German edition, unlocked, OS 5.0 because I thought that it was a smarter choice than purchasing an iPhone.The following issues occured and I would be very delighted if you could resolve them all:
* WiFi: What settings do I have to change so that my blackberry does transmit all data via WiFi and not GPRS or 3G? I do not have a data plan and don't want one
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* eMail: The set-up assistant only allows me to connect to a Blackberry server. I want to connect to my private IMAP server. How can I do that?
* GPS: No app was found on the phone. No Blackberry Maps, nothing. Where can I get the Blackberry Maps?
* AppWorld: I am unable to access the Appworld. When trying to open the page from my Blackberry it says that my device is not supported. How can I access the appworld anyway and download programms for my Blackberry Bold 9700?
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Dec 4, 2011
I got my 9900 in August and haven't had this problem before. I can connect to my WiFi -- it shows as connected, strong connection etc. But when I try to go to any site on my browser I get "Unable to find the requested server. This is on my home wifi. But my laptop and WiFi are still fine so it's only on my phone. However, I discovered I am able to connect to other wifis - just not the one at home. The problem originated right when I was downloading some software upgrades. I wasn't really paying much attention to what I was doing and I'm not even sure how I got into downloading these upgrades because I'd never done that before. Anyway, one of the downloads seemed to have got stuck mid-way through downloading.
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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Jul 20, 2011
I literally drop EVERY WiFi call after about 5-7 minutes. I get an error message "WiFi Signal Lost". I would normally just blame the WiFi network I'm on, but it does it on multiple totally different networks (home, work, Burger King, etc...). And I know for sure both home and work networks are very stable and fast. Not sure what the issue is. If I go and view the network details of the network I'm on, the signal strength is typically between -40 and -75 dBm. While in UMA mode, the phone will actually go out of UMA mode sometimes for no apparent reason, and won't go back into UMA mode until after a few minutes. The worst part is that the Home screen says I'm still connected to the WiFi network, but the top right corner doesn't say UMA! It says 3G! And YES, my Mobile Network Mode is set to "WiFi Preferred". Even if I set it to WiFi Only, the top of the Home screen says I'm connected to the WiFi network, but the top right corner says OFF and the phone just goes dead!!
I use this phone for work and it needs to be reliable. Is my above WiFi Calling experience normal?? If not, does anybody know anything I can try? Are there some apps that conflict the with operation of the phone portion at all? I'm back to using the default theme now and it's still doing it... Should I try doing a factory reset? Here are the apps I can think of that I have installed:
Dark GalaxyCrunchSMSBolt Browser w/BBLauncher PluginQuickPullGoogleMapsWeather ChannelTetris by Electronic Arts I've removed a bunch of the default apps, but all other apps on the phone are ones that it came with.Another thing I've been noticing... it will randomly lock up for a few seconds and be TOTALLY unresponsive. If I'm scrolling through a page, the pointer will all of a sudden stop and become completely unresponsive for a few seconds. Then resumes like nothing happened. And, if I'm typing a long text or email and it does this total-lock up, I'll look up from the keyboard and see that none of my keystrokes were being echo'd onto the screen while it was locked up. But then it starts working again like nothing happened. BUT The strange thing is that if I'm typing while it's locked up, it doesn't appear to a buffer any of my keystrokes! (as opposed to on my old BB 8330: sometimes when it got bogged down because I had too much stuff running in the background, the keystrokes being echo'ed to the screen would sometimes slow down and lag behind my typing.... but it always kept track of what I typed and would eventually catch up.) HOWEVER, when my 9780 completely locks up like I mentioned above, it doesn't seem to recognize that I typed anything while it was locked up. when it "snaps out of it" and comes back to life, none of the keystrokes I typed while it was locked up are echo'ed onto the screen. I'm wondering if it's during these complete lockups that I'm dropping calls?
Running 6.0 Bundle 1879 (v6.0.0.448, Platform 6.5.0.136)
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Oct 27, 2011
I have 9780 and I want to use 3G to Ipad via wifi. can I do that? and how?
if not, which phone of BB can do it?
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Aug 19, 2012
I don't pay my service provider T-Mobile for internet acess on my phone, because I don't use Internet much and this phone already got Wi-Fi. So sometimes the phone's Wi-Fi worked just fine. But also sometimes it takes like 30 seconds (which only takes about 10 seconds when it worked) to load and then it said "Service not available". I had tried to use Wi-Fi with the phone closer to my modem with the Wi-Fi signal really strong, disconnected and reconnected, and turn the phone off and on again, but the problem sometimes happen, not always. So is this because of the phone's Wi-Fi receiver is bad, or something else?
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Mar 4, 2010
I have the problem with my Nokia E72. When I browse web by using wifi, on finishing it crash with message SYSTEM ERROR. The only way to make this message disappear is to take off the battery
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Apr 5, 2011
I recently got a new blackberry curve 8520 and it connected to my home wifi when I bought it, but since I inserted my new orange sim I can no longer connect to any wifi, including home network. The phone will not connect to wifi with or without a sim.
I have made a search for a fix on google and tried different things, but nothing worked. I can only choose hotspot browser as my default browser, I have no other option available.
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Feb 19, 2012
i cannot connect to my home wifi, it finds the hub but has a white line and wont connect to the wifi when i run a diognostic on the blackberry it claims the 'IP address is not valid?
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Jun 23, 2012
My blackberry curve 9300 is unable to connect to wifi. reason is failed to obtain n IP Address.
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Jun 28, 2012
I have a Blackberry Curve 9360 with OS 7 Bundle version 1555 after upgrading to OS 7 bundle version 2355 am unable to connect to wifi. am able to connect to my house wifi but not my office wifi dont understand what the problem is.
When i switch on my wifi it connect to my wifi completely and withing 3-4 seconds gets disconnected and says " Failed to Assoiciate to the Wireless Network"
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Feb 18, 2012
ive recently obtained my mobile internet back. however my mobile doesn't want to link up to my home modem, it detects it and accepts its password however it gives me the message that it is unable to authenticate.Now ive checked that the password is correct and the modem is working fine as all the other devices using it work.
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Jun 9, 2011
Over the past few months my home wifi settings has been turning off , started off now and then now it will not turn on. It shows that it connected to my home network but no 'tick' just a white 'dash' showing that the handset is not active. I have taken out the battery and rebooted, deleted and re-installed my home network, in fact I have tried everything I could think of without any luck. I Googled 'Blackberry wifi problems' and to my surprise I was given lists of posts of the same problem as mine.From what I have read this is a KNOWN software problem which has been happening on nearly all BB handset for quite a few years yet nothing seems to have been done.
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Aug 16, 2011
My Blackberry torch is on software 6.0 Bundle 2647 and was added yesterday to our company BES Express.
I am now nolonger able to browse over WiFi (with 3g data turned off), it comes up with the message 'Data Services are disabled. Go to Mobile Network to enable'
I talked with our BES Express adminstrator who believe they are not able to control / limit the browser usage through the BES admin.
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Oct 6, 2012
I just got a Torch 9810. Been trying for the past day and a half to connect to my wireless at home. In the Networks and Connections menu the Wifi networks is not there . . .only have Mobile Networks and Bluetooth . . .does this mean that my BB is not Wifi enabled? or do I have to go elsewhere in order for it to search and find my home wireless?
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May 27, 2012
I have problem with my BB Torch 9860 smartphone.I used to connect my WiFi when i am in my home.In connection management it shows that WiFi connected but when I started to browse, the browsing is happening through my Wireless connection that is my mobile provider.So loosing my money due to this.I did so many checkups still facing same problem.Please assist me on this.Also I have one more problem with G-Talk, I installed it successfully and when tried to login showing that this handheld is not support gtalk application.Suggest me on this also.
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Nov 15, 2012
when i'am switch on the wifi my device is rebooting i'am not able to connect and also my Bluetooth not detect to other devices this problem my Email ID:Personal Content Removed>
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Jun 2, 2015
I have had my g3 for about 6 months and I haven't had a problem with it until now.
Recently (about a day ago) I came home and my phone wasn't picking up wifi anymore. So I thought I would do some troubleshooting myself.
I forgot the network, then rejoined it. Still nothing.
I rebooted my phone, still nothing.
I cleared my cache. Still nothing
Finally i completely factory reset my phone and tried to connect to the network and it still wont connect. It can see the network but just wont connect.
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