i am using apple 5s 64 gb, and in my mobile, app store and itunes are not working since 1 week, it was showing like this, cannot connect to app store, i tried a lot by changing the time and restoring my mobile and changing the dns of my wifi with google dns, but still there is no use.
If you already have an Apple ID, you can easily use it at the iTunes Store or Mac App Store. You already have an Apple ID if you bought something at the Apple Store, registered your product online, or used the My Apple ID page.To use your Apple ID at the iTunes StoreClick Sign In.Enter your Apple ID and password, then click Sign In.Click Review when asked to review your information.Enter your billing information, a credit card will be required.Click Continue when you're done entering your credit card and billing information.
Note: You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Next All of your account information can be changed from the Apple Account Information page. To get to the Apple Account Information page, follow these instructions:Open iTunes.Choose Store > Sign In.Enter your Apple ID and password, then click the Sign In button.Choose Store > View My Account.Enter your account password and click the View Account button. To update your email address, follow these instructions: From the Apple Account Information page, click the Edit button to the right of your Apple ID.Enter your new email address into the Email Address field.Click the Done button.
So I come home today to see four emails from PayPal from the four payments that have been made using my App Store account, totaling $449.95. I call Apple immediately and after being on hold for nearly 50 minutes with them trying to figure this out, I'm told my App Store account is going to be closed and that they cannot reverse the charges, so I need to file a dispute with my bank (or in my case, PayPal).
I called PayPal and they did not sound very confident in me getting my money back and said Apple should be the one reversing the charges. They guided me through filing a dispute on the charges and said that is the best they can do.
Am I screwed out of my money? Here is a screenshot of what the charges were made for (there is another $49.99 charge that is not showing up here, but appears in my PayPal account history):
I never downloaded or purchased "Zynga Live Poker", nor did I buy any of the credits for the game.
I followed the unlocked instruction from AT&T to restore my 3GS iPhone from factory settings. After completing restoring, follow the steps to set up the phone and stuck at activation screen. I inserted AT&T SIM card and connected to iTune but still failed to activate with following error message on iTune: "There is no SIM card installed in the iphone you are attempting to activate. Please disconnect and insert a SIM card in the iPhone." I have retry several times (including disconnect and reinsert the sim) but no luck.
I just got my iphone 4 last night and i was able to download some apps last night but today for some reason when i go to the app store from the iphone and go to the search tab it keeps saying "Cannot connect to itunes store" i am able to connect every 10th time or so...
I have an iphone 4s. Recently, it stopped working with the app store and itunes. When I try to download a new app or update an existing app, all I get is the message "waiting..." below the app. This will go on indefinitely. When I try to download a new song or podcast, it says it is downloading but it doesn't. I have tried signing out from my itunes account and signing back in, closing all apps in multitasking, and restarting my iphone. Nothing seems to fix the problem. I can still connect it to my Macbook and update / add apps and songs / podcasts that way, but it is inconvenent. I would rather be able to do these things as I should be able to... straight from my phone.
It starts to open then goes black and back to the lock screen. All my other apps work fine. Have done a full shut down several times and still nothing has changed.
my brand new iphone 4s will not music from the itunes store..my library was all bought from i tunes and loaded up directly from that source..i dont know what to do my phone is 1 day old
I just got an iPhone 5s and set up was easy enough, but I can't connect to the app store or iTunes. Tried things suggested on this forum and the apple guide but nothing has worked so far. Don't have any issues with internet connection.
i have added icloud, gmail, exchange accounts. they all work, i can receive emails, my contacts are synced/downloaded to my phone from both icloud and gmail.Â
i can surf the internet with browser. cannot connect to both app store and itunes. when i start these apps, these are the messages i see on the screen: "Cannot Connect to App Store" and "Cannot Connect to iTunes Store"Â
CHECKED: apple support is checked, but it states general issues, lik is your phones time adjusted, ios version up to date, is there wifi connectivity, if not is there 3g connectivity. as i said, i use 3G and i can surf the internet, enter youtube, watch videos flawless, my contacts synced, i can receive emails...Â
i Can connect to iTunes on my computer no problem, absolutely can not connect to the App Store or iTunes via iPhone 4S. It won't work on 3G or wifi, there is no connectivity problem Whatsoever. I need to use the App Store directly from my phone but it's been 48 hours and still will not connect. I have turned it off and on, hard reset, nothing is working.