IPhone :: App Store Account Hijacked / Payment Sent To ITunes Store In My Name

Jul 13, 2010

So I come home today to see four emails from PayPal from the four payments that have been made using my App Store account, totaling $449.95. I call Apple immediately and after being on hold for nearly 50 minutes with them trying to figure this out, I'm told my App Store account is going to be closed and that they cannot reverse the charges, so I need to file a dispute with my bank (or in my case, PayPal).

I called PayPal and they did not sound very confident in me getting my money back and said Apple should be the one reversing the charges. They guided me through filing a dispute on the charges and said that is the best they can do.

Am I screwed out of my money? Here is a screenshot of what the charges were made for (there is another $49.99 charge that is not showing up here, but appears in my PayPal account history):

I never downloaded or purchased "Zynga Live Poker", nor did I buy any of the credits for the game.

Here's a screenshot from PayPal:

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If you already have an Apple ID, you can easily use it at the iTunes Store or Mac App Store. You already have an Apple ID if you bought something at the Apple Store, registered your product online, or used the My Apple ID page.To use your Apple ID at the iTunes StoreClick Sign In.Enter your Apple ID and password, then click Sign In.Click Review when asked to review your information.Enter your billing information, a credit card will be required.Click Continue when you're done entering your credit card and billing information.

Note: You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.

Next All of your account information can be changed from the Apple Account Information page. To get to the Apple Account Information page, follow these instructions:Open iTunes.Choose Store > Sign In.Enter your Apple ID and password, then click the Sign In button.Choose Store > View My Account.Enter your account password and click the View Account button. To update your email address, follow these instructions: From the Apple Account Information page, click the Edit button to the right of your Apple ID.Enter your new email address into the Email Address field.Click the Done button.

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