IPhone 5 :: Not Recognized On PC

Aug 20, 2014

I have always hooked up my iPhone 5 to my Dell PC to transfer pictures onto a folder on my Desktop. Now, all of a sudden, I get a message that says the USB device not recognized. The screen also shows the Generic USB Hub (6 Ports) and one of them says Uknown Device.I went to My Computer and saw the iPhone and attempted to transfer the pictures but it failed. A message said that the iPhone was disconnected meanwhile It is connected in the USB port. I thought maybe a USB port was bad, so I rebooted and switched ports but that didn't work. iTunes won't synch up either. I have over 300 pictures and some videos I took of with my son and wife when we were on vacation. I also tried to upload them to the iCloud but not sure if it worked when I logged on iCloud, I didn't see anything. It was the first time I used iCloud as an option came up to email it which I did, but one of the videos was too long so I had to choose the option to save a portion of it. I hooked it up to my HP Laptop and got the same messages the USB device not recognized. The last photo transfer I did was on 07/08/14 and it worked fine.

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