Xperia Ray :: PC Companion 2.10.027 Doesn't Install
Mar 16, 2012
I'm using the PC Companion for a while now and since a couple of days I receive the message that a new version is available (2.10.027). The program automatically starts update after a few seconds, but it fails each time and the program shuts down. I tried uninstalling PC Companion and after reboot downloading & installing version 2.10.027, but this fails as well. Does anybody know how to overcome this and install new version or how to disable automatic updating?
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Jul 11, 2010
i can't install the PC companion 2.00.146. i already downloaded it but when its time to install it it says "Error Number: 0x80040707. Description: DDL function call crashed: NewUI.ISGlobalSubclassDialog." i already downloaded it 5 times assuming that maybe the PC companion was not downloaded properly but again the same problem occurs.
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Jun 29, 2012
I have just formatted my laptop and installed win-7 64 bit , Now I want to install PC Companion on it what I should do for it. I have ICS in my mobile.
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Apr 28, 2011
MY x10 mini pro will not install PC Companion to my Pc running Windows XP.The intstallation runs but each time it will return to the beginning screen.How do I install this on my PC?
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Feb 20, 2012
i have downgraded my neo v from officially updated ICS to gingerbread 2.3.4 build .62(flashing via flashtool)..after that rooted with unlocked bootloader..but my phone only connects in mass storage mode..even if i change to MTP mode,,pc companion says no phone connected....
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Apr 29, 2015
Keep trying again and again with Sony's original USB cable without success
Windows 8.1 with latest Pc companion software
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Nov 16, 2012
Recently after updating the xperia z3+ to latest firmware via PC companion, it stops showing me the software info for the xperia z3+.
Under support zone> Phone/Tablets software update it shows Server not accessble
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On connecting my old phone xperia sl lt26ii it shows that i have the latest software update.
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why its not showing this info for Xperia z3+
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Check out these snapshots:
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Jul 5, 2012
I don't have any file manager on my phone and even if I manage to download one, I don't know how to install it!I've tested some apk files on my SD card, copied them in "others folder" and also directly in the SD card. But could see none of them when I went to settings/applications/manage applications.So how on earth can I install a software or application on my phone? I even can't access a file manager to find them!
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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May 5, 2012
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
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Apr 5, 2012
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
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Sep 7, 2010
i un-installed pc companion form my laptop. but when i tried to reinstall it its shows "reparing pc companion" and it is not installing.
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Nov 8, 2011
During the firmware update process on PC Companion, I deliberately unplugged the phone and my PC now no longer recognizes the phone for performing an update again. Tried installing the firmware, holding the Back key while plugging into the computer etc but still it does not appear as connected. All I can see again and again is a block of color appeared at the bottom of the screen as shown in the photo attached. Have tried a hard reset by holding the left, right and power button at the same time but did not help too.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 9, 2010
Is there a PC Companion equivalent for Mac users?
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Sep 1, 2011
I decided to update my software on my xperia x10... so i tried to open my pc companion and remembered why i hadnt updated it before ... because the pc companion will not work! so i downloaded the pc companion again and guess what, it doesnt work.It downloads fine and then when i try to run it, it says "you must close all programs and restart your computer before running this program". so i do this and try again and it still says "you must close all programs and restart your computer before running this program".I have spent the last three hours resarting my computer making sure all my programs were shut.
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Sep 13, 2011
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
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Dec 21, 2010
I've used PC companion to update my X10 to Android 2.1. I've gone through all the steps and phases and the software is telling me it's up to date yet there are no changes to my phone at all except the wiping of all my files that I've backed up. The phone is still on 1.6, I still have only 3 home screens and everything else is the same. I've gone through the update twice now and nothing has changed.
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Jan 18, 2011
There is no download link other than Microsoft windows.
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Mar 26, 2011
I'm using pc companion to update my X10 but im stuck on step 2! i followed the steps but it still wont move on to the 3rd step..
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Jun 9, 2012
Using PC Companion for the first time. Downloaded from official site, it gets installed and get connected to phone. But the inner part remains blank. I dont use proxy but have tested proxy settings and it says it PC Companion succeded to access the internet.I dont understand why it is blank. Any alternative available?So far, I have tried everything in this forum - 1) Uninstalled and installed 4 times2) Regedit trick for Internet Zone setting3) Turned off Antivirus and firewall
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Feb 7, 2011
Recently i bought Xperia X10. I bought in Singapore. And am using the mobilenow in Singapore.And i updated my Android verson in my mobile.* While i am trying to install games in my Xperia X10 Mobile, Getting message like - For Security, Your phone is set to block installationof applications not sourced in Android Market.
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Dec 12, 2010
I get to the step of inserting the usb cable, while holding the back button, and nothing happens. except three beeps and the phone restarts. All firewalls and virus programs have been disabled. Latest version of Java (6-23) has been downloaded and presently running Windows XP Home Edition (32)
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Jan 1, 2011
I can't synchronize my X10 (Andoid 2.1) with PC Companion via bluetooth despite being able to synchronoze the same phone with the same software (PC Companion). I start PC Companion and select to connect the phone via bluetooth and following the on-line instruction and manage to pair the phone but recieve an error message almost directly that PC Companion is not able to connect to the phone at this time and I am asked to try again later. According to X10 the pairing is succesful.
I have tried with two different computers with exactly the same result. When I check for software updates both the phone and PC Companion are reported to be of the latest versions. Furthermore, I have another phone, a SE Satio, and I am able to succesfully sync the Satio with the same laptop and the same PC Companion software; this indicates to me that the problem is not with the laptop, bluetooth or PC Companion. It strongly indicates a bug in the X10.
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