Sony Ericsson :: T715 / Battery Not Completely Charged?

Jul 23, 2010

I just purchased a brand new sony ericsson t715 3 days ago. before i went to bed i charged it when i woke up the next day 10 hours later i checked my phone and the battery icon in the top right hand corner showed it was still charging and it had the lighting bolt symbol. i checked the battery status and it said it was 99% charged. the weird thing is when i unplugged the charger from the phone the battery symbol in the top right hand corner was full? so to test it again i ran the battery down to 60% by talking and using the camera. so i charged it again. it got to 100% then I left the charger plugged in 20 minutes later the battery status went back to 99% and the battery icon indicated it was charging by the green bar moving. so i thought the phone was faulty so i took it back to the store and complained to the technician and the manager and they said that this was normal. they refused to replace it and said there is nothing wrong with it!! are they lying? what do you guys think? just it seems to me once you charge the battery and it reaches 100% and you leave the charger plugged in after 10-15 minutes the battery status drops to 99% and is stuck there no matter how long you charge it. the battery indicator would show that its charging. weird huh? im used to nokia phones and no nothing about sony ericssons. is this normal? if not how do i fix this?

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Note that the problem was in the old software and the new one, I mean this problem isn't a software problem. So does that mean there is a defect in the battery, or that is just normal! " The phone is new I only charged it 4 times, and it happened in 3 of them".

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