Motorola Droid 4 :: Unable To Retrieve Text Messages?

My screen is frozen, I am unable to get into my Droid. I have purchased a new Droid. I need to access my text messages and be able to print them out, for a court order. I have spoken to Motorola Support, up to Level 2. Motorola told me that in order to fix the phone, they "have to perform a Master Reset." I asked if they could put a notification to the Repair Dept. to "not do a Master Reset?" I was again told by Motorola, they "have to do a Master Reset." If a Master Reset is done...I'll lose all my text messages! Which is why I need the phone repaired. I won't be using the phone, in the future. I also agreed to pay the cost for repairs. I can get my phone repaired, or whatever I have to do, so I can retrieve these text messages. The texts are from 1 person, they are locked and their are 379 texts. I NEED THESE TEXTS FOR A COURT CASE...The texts are evidence for myself, the Plaintiff.