IPhone :: When Press The Home Button To Escape An App It Doesn't Work And Calls Frequently Do Not Connect

Apr 2, 2012

We have two iPhone...both 4. Both are running the latest software. We both have the same issue. One is that frequently when you press the home button to escape an app it doesn't work. If you press the on/off button and then go back to the home button it may work, but not always. It takes repeated tries to get a response.

The second, and perhaps related, issue is that calls frequently do not connect. I can select a contact from either my favorites or the contact list. When I select the name the phone appears to be dialing. You hear the ring once, but no more and the call doesn't connect. Then you can't end the call to start over you have to wait for it to decide to end.

I don't know whether to restore both phones or not. We are thinking of visiting the Genius bar, but we're sure they will work perfectly there.

Info:
iphone

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