IPhone :: Cannot Play Purchased Songs
Jun 24, 2012
I cannot play my songs on iPhone. In trying, I'll choose a song, but another will show up, but will not play. I was told to unsync music purchased and then re-sync. How do I unsync?
Info:
iPhone 4, iOS 5
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Jun 30, 2014
This just started with one of the recent updates.. some of the songs that I purchased in iTunes won't play on my iPhone 5s and also have the wrong artwork.Â
I've tried a resetting, manually adding, deleting from phone, iTunes and iCloud... and then re-importing. Nothing works.
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Mar 23, 2012
i have the email and bank statement reciepts for the songs that i purchased before my iphone 3gs broke. I spent alot of money like a day before my phone died and i need to know how can i get that money back, or if i can get a gift card so i can get those songs back when i get a new phone.
Info:
iPhone 3GS, iOS 5.0.1
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Jun 12, 2012
Not all but few songs from an album I purchased on my iphone are no longer availble. They are grey. I synced my phone with mac and the songs don't play on the mac either through my itunes. I simply hit sync. Is there an option I can choose so that the music I purchased will play?
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Mar 28, 2012
I can't get songs that I have purchased on my phone to transfer to my computer??
Info:
iPhone 4
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Apr 5, 2012
How to retrieve purchased songs from iTunes with my iPhone
Info:
iPhone 4, iOS 5.1
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Dec 7, 2014
I cannot delete purchased tunes off my iphone 4s. I do not have imatch and I disabled the cloud from my phone. I use 2 different computers and I think this causes problems (which has nver happened in the past). I am beyond frustrated because I downloaded these songs for a wedding and I hate the music! My phone won't let me swipe the songs to even give me the option to hit delete. I believe they are all on the cloud, but I don't use the could and I have disabled "show all music" in my music settings. I even deleted all my songs from my storage and resynced my library with the computer that I didn't use to buy the songs with.Â
Info:
iPhone 4S, iOS 8.1.1
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May 27, 2012
I purchased songs from 2 different computers using itunes with the same apple id. I had 1 iPod I used for these but I just recently got an iPhone and I was wondering why it wasn't letting me put my purchased songs on my iPhone?
Info:
iPhone 4S
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Jun 23, 2014
I have songs a purchased using iPhone. I bought a new ipod. I want to sync my songs to the ipod. I don't see a sync option.
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Apr 11, 2012
I have about 6 or 7 songs that I want to permanently delete from my iTunes library and iPhone. They keep showing up even after I've unchecked/deleted them. I've used the manual option and selected the artists, genres, etc. that I still want, but the deleted songs keep appearing. I bought these songs off of the iTunes store I didn't use my iPhone. I don't have the iTunes Match option turned on my phone, nor do I use iCloud. I don't know what else to do besides manually selecting all of my songs and putting them into a folder, deleting the blasphemous songs that I don't want anymore, deleting my iTunes library and resetting my iPhone and copying the songs from the folder back into my iTunes library.
Info:
iPhone 4, Windows Vista
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Apr 14, 2012
when i play a album from my iphone, it will only shuffle the songs and will not play them in order. how do i stop the shuffle?
Info:
iPhone 4S
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Mar 22, 2012
I just updated my iPhone 4s to the iOS 5.1. I use iTunes match so my music will sync across my devices. I was playing a playlist on it in my car yesterday via my Griffin iTrip and it was working fine. But then when I disconnected the phone to go to work that playlist won't work now. I've tried deleting the playlist and then recreating it under a different name and NOW some of the songs that were on both playlists won't play. It acts like it's playing, but no sound is coming out. It also is randomly skipping some of the songs.
Info:
iPhone 4S, iOS 5.1
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Apr 27, 2012
I have an iPhone 4S. The software on the iPhone is up-to-date (iOS 5.1). My iTunes software (PC) also is up-to-date (10.6.1).I connect the iPhone to the computer. When the iPhone appears in iTunes I choose the option to sync "selected playlists, artists, albums, genres " in the Sync music area.I choose a single playlist. I sync. I then see the playlist under the iPhone (in iTunes). The songs are listed. However, 90% of the songs are grayed out. Only a few songs appear as normal entries. Still in iTunes (but under my iPhone), if I double click on any of those gray entries nothing happens.
Now to the iPhone itself: if I look at the same playlis on the iPhone (iPhone no longer connected to iTunes) I can see all of the songs listed. However, the only songs that will play are the songs that were not grayed out in the list in iTunes
Info:iPhone 4S, iOS 5.0.1
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Jun 27, 2012
Some songs won't play
Info:
iPhone 4S, iOS 5.1.1
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Jul 5, 2012
I have a song I bought on iTunes and it plays in iTunes but not on my iPhone.
Info:
iPhone 3GS, iOS 5.1.1
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May 26, 2012
songs on my iphone don't play in order, why?
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Jun 29, 2014
Music that is not in my current iTunes will not play, and some are grayed out. Some music that was from my iTunes will work like music from cds, but mp3's wont. What I mean when I say not on my current iTunes, is that I had to switch computers due to mine breaking, so I lost all the music from that itunes and had to switch to a new computer. So the deleting and syncing trick will not work since I don't have the music anymore. Its bull if I seriously cant get my music and have to re-download everything. I thought the music would stay on the phone, even if switching computers. Is there any way to get my music to play again?
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Feb 10, 2012
I have purchased several movies and paid for the digital copies which now reside on computer. The phone says to redownload or sync but then prompts me that these files are protected digital files again. I have legally purchased the digital copy and wish to watch them on the phone, why will it not play them?
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Apr 11, 2012
How do I get greyed out songs to play on my Iphone 4?
Info:
iPhone 4, iOS 5
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Apr 21, 2012
Downloaded songs but the sound will not play when playing
Info:
iPhone 4S
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Apr 28, 2012
I've recently encountered a problem on my iPhone 4S
Essentially a small number of songs I purchased on the device have been duplicated as weird 'phantom' songs that don't play, don't have the artwork attached and have a weird 'stop' symbol next to each song. I cannot swipe to delete these songs on the device. I have removed all the music from the device and iTunes tells me there is precisely 0GB of audio on the device. There is nothing in my download queue on the device. While not a big deal, it's just a bit irritating, as every time I go to play the actual albums on the device, these 'phantom' songs appear in the tracklist, duplicating the actual songs, and halting the playback when it skips to them.
Info:iPhone 4S, iOS 5.1
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May 2, 2012
i have downloaded music from iTunes to my macbook pro then syc'd to my ip4 but the phone will not play these songs without internet/wifi and only these songs have a greyed out stop symble net to them ?
Info:
iPhone 4
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Aug 5, 2011
Possible to transfer PS1 games already purchased from PSN (on my PS3) to my Xperia Play. Like, for example, Crash 3: Warped. I suppose the Play has the necessary hardware capabilities since it is able to play the original Crash Bandicoot.
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Apr 29, 2015
I have a galaxy s6. i bought a song in the play store and can not get it to save to my device so i can set it as a ring tone
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Jun 26, 2012
I accidentally deleted songs from my itunes but not from the cloud. Now, the songs are on my iphone 4S with the cloud logo next to them, but the original files no longer exist, so they just sit there. I have since rebought the album, and now the track listing has the unusable tracks and the purchased tracks. I want to get rid of the unusable tracks that I no longer have the original file for.
Info:
iPhone 4S, iOS 5.1.1
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Aug 31, 2014
I just bought 9 songs from Amazon music download and added them to my iTunes library. I've done this before and my previous Amazon purchased music has always and still plays fine. After syncing my new music with my iPhone I found I couldn't play these 9 songs (they play fine on my Mac in itunes, just not on my phone). They have the red square in red circle symbol next to them (see screen shot) and when I tap on one to play it just skips to the next song without the red square in red circle.
Info:
iMac (27-inch Mid 2011), OS X Mavericks (10.9.4)
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Apr 29, 2012
So lately when I sychorinze new songs onto my phone they new ones are all greyed out and won't play. They work fine on iTunes I don't understand what's wrong? Please help!
Info:
iPhone 4S, iOS 5.1
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Apr 19, 2012
An unwanted app was purchased and I want to find out which of my registered devices purchased it
Info:
iPhone 4, iOS 4.3.3
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Apr 29, 2012
I recently made a new playlist on itunes then when I've sent it to my iPhone 4 (not S) most of the songs are pale grey and won't play. It's really starting to annoy me now.
Info:iPhone 4
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Jul 4, 2012
Some of the songs on my device are highlighted red and do not play. I have read somewhere that this happens when the songs name begins with a number but this isn't the case.
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Aug 17, 2011
I just got this phone today, and every time I try to play one of my songs or ringtones, I get an error message.how to stop this from happening?
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