IPhone :: WILL NOT Sync Contacts With Windows / Gmail

I set up iTunes to sync my contacts with my Google Gmail account before restoring to 4.0.1. Everything worked just fine other than having to go through and remove a few duplicates.Now I'm trying the same thing with my wife's phone. I set iTunes to sync her contacts with her Gmail account. It asked me if I wanted to Merge or overwrite the contacts on the iPhone. I selected Merge, but when it was done, it only had her Gmail contacts on the phone (with e-mail addresses only). All phone number contacts were gone. Thankfully most of them were still on her SIM card.

Before all this I tried to sync her contacts with an empty group in Windows Address Book, and it ended up copying the empty group to her phone, NOT copying her contacts to Windows Address Book, and it also copied the group with all of my phone's contacts to her phone.

How in the hell am I supposed to get this thing to work?I even tried setting up her Gmail as an Exchange account with mail, contacts, and calendars set to sync, but I still couldn't get her phone contacts into her Gmail account.I swear I'm about ready to manually type out all of her phone's contacts and numbers and just put them back on the phone after restoring to 4.0.1.