IPhone :: Scratches On Glass That Cover Camera Lens

Sep 2, 2010

So I purchased an iPhone 4 about 2-3 weeks ago, and I'm really careful where I set it down as to not scratch it. (My local bar tender knows to put two coasters down, one for a drink and another for my iPhone), but I recently noticed that on the back camera that the glass is really scratched up that covers the lens. My question is: does anyone know how I can go into a store and get them to switch out my old one for a new one? Like a guaranteed problem I can report that they will swap it for?

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Nokia :: N97 Camera /scratches On Lens

Jun 4, 2010

n97 is indeed a nice phone and i really don't regret my investment but i'm facing a problem with it's camera. I've learnt from the net that there was a problem with the cover which is too close and did scratched the lens. The result is that at night or in areas with low light the picture quality is very very bad. That's what happening with my n97. Nokia said to return it to their dealer to make the necessary to solve the problem and that's what i did, but there they are saying that it's my fault and that i've scratched it myself. How can i proof that's it's a common problem with that phone??? help plz... i previously has a n95 with a very good camera,sold it, and now can't accept having bought a more expensive one which should be better with it's double flash etc.and be so disappointed.

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"On occasion, the camera lens cover of the N97 can cause scratches on the lens. Nokia has acknowledged that on many devices the cover is mounted too closely to the lens so that dust and debris can cause scratches.[8] On later models however, this issue seems to have been resolved."

How can I know that the one i am going to buy is one of the "later models"? I do not complain about that specific camera lens problem, but it's always nice to buy the most recent hardware. I just want a way to know what hardware version is the phone I am going to buy. Is it written on the box? What's the format? Screenshots?

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Aug 6, 2010

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May 29, 2012

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There looks like there's a piece of grey metal hanging almost halfway down past my camera lens behind the glass. I don't know why it's like this. I also have had trouble focusing up close and I think this is the cause. I tried taking a picture of my hands up close and it focuses just fine, yet his doesn't have something hanging down. My friends claimed this this thing hangs down too.

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It also happens on while switching on from rear to the front camera only on while 60 fps is on

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recently ive come into a few issues with my N97 and my local nokia care center for that matter.as far as i am aware, nokia has acknowledged that the earlier model N97 had a design fault with the camera assembly where the lens slider is mounted too close to the glass, and as a result, was easily scratched.from my research a while ago, nokia acknowledged this and that it would be covered under warranty, and that they would replace the camera assembly with a newer model that doesnt have this issue.

however, my local nokia care centre refuse to acknowledge the issue and has caused my a lot of problems. the first time i brought my phone in, they correctly replaced the camera assembly with the new one. however, they somehow managed to stop the phone from recognising any sim card. so i brought it back in again, and this time they replaced the phone with a blank N97, however, this n97 had firmware issues and had the original camera slider with the design fault, and they continued to act rude and said that i didnt know what i was talking about and continued to insult me stating that it is not an acknowledged issue with the phone.

now, can someone confirm for me, or better yet, supply me with a link about the official nokia statement on this matter?

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Mar 3, 2010

So I've had this problem for quite a while. There is 2 black dots in the lens, pictures and videos I took. I've got no idea how to get rid of them. Can someone please tell me how to open the it properly so I can clean the lens? Heres how it looks like.

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