IPhone :: Keeps Showing Error 21 - Cannot Restore
May 18, 2012
Since last update (did all the updates) the device seems to reboot, so I tried to restore, but in the middle of the process Itunes shows a message window with the "Error 21", and reboots the device; so it start all over again. Try to restore -> Error 21 -> reboot -> restore -> Error 21 -> reboot .... so I can't restore or initialize the device!
Info:
iPhone 4S
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May 30, 2012
I have an iPhone 4 , doesn't work when I want to restore with itunes and stop everything without any error
Info:
iPhone 4, iOS 5.1.1
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Jun 29, 2014
I am having problem with my iphone 4. When i restore r update it through itunes, it shows an error of "Error 14".
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Dec 7, 2014
I have iOS 7.1.2. I have an iPhone 5 64 GB with Verizon. I wished to restore my phone to a previous time. I have a backup file from December 6th 2014, November 27 2014, and January 1 2014. The backup files are anywhere from 30-35 GB. When I attempt to restore my phone, it takes a long time, typically 4ish hours. I have tried multiple backups and am getting the same error Â
It will run fine the ENTIRE time, then when it gets to 0 minutes left and completes, I get an error. It tells me that the backup is corrupt or not compatible with the iPhone that I am using. All of these backup files were created within Itunes. All of these backup files were created with the same phone I am trying to restore to. I have no other iphones, iPad, or apple devices. I am restoring from a PC with an Intel i7 processor. I am running no other programs while iTunes is restoring and I have updated to the most current version of iTunes.Â
Why are my backups considered corrupt or incompatible and how do I fix this?Would updating my phone to iOS 8 hinder this?Is there a program or way that I can get the data/photos from the backup files.
Info:
iPhone 5, iOS 7.1.2
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Apr 16, 2012
I forgot my passcode on my iphone 3g, i also have tried to restore my settings but an error occured (error 1015).
I can't remember what pc i have used in my last sync with itunes. what should i do?
Info:
iPhone 3G, iOS 4.2
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May 21, 2012
My iphone 4 will not complete restore as error message says unknown error(1).
Info:
iPhone 4
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Apr 22, 2012
I got a new iphone 4 yesterday because my old one had a spring break so the power button wouldn't work. The new phone worked fine for most of the day but last night showed a message saying I needed to plug the phone into itunes again and restore it. I have now tried to restore the phone on two separate computers and both times error message number 1 has shown up with a note saying that apple can not process my request. I am wondering what the number means so that I can fix it and restore my phone. As it is now its useless. Its just a black screen with a charger picture and an arrow telling me to connect it to itunes.
Info:
iPhone 4
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Jun 27, 2012
My iPhone 4S works fine but when I plug it into iTunes it tells me I need to restore my phone, but iPhoto can access my pictures with no problem.This is the message that pops up:iTunes cannot read the contents of the iPhone "Josh's iPhone". Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.
Info:
iPhone 4S, iOS 5.1.1
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May 25, 2010
I was updating to newest beta frimware and during the restore I got this error "Iphone can not be restored an unknown error occurred (37)." I tried to give the phone a hard reset but I have not been able to get the phone to respond. I also tried the same steps used to put the phone into DFU mode to see if it would restart and no change. I am not really sure what to do here, any tips would help.
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Mar 21, 2012
i am trying restore my iphone 3gs but get error 21..
Info:
iPhone 3GS, iOS 5.0.1
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May 22, 2012
I cannot restore my iphone 3gs keep getting a -1 error at the end of the restore process, now my phone stuck in restore mode and isnt reconised on my computer or itunes
Info:iPhone 3GS, iOS 5.1.1
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May 30, 2012
I am getting error 40 when I try to restore.
Info:
iPhone 3GS
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Jun 12, 2012
used tomtom europe on iphone 4s. Can't restore and I am getting error 28.
Info:
iPhone 4S
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Jun 19, 2014
So I saw I had an update the other night so I decided to download it. After I thought it was through, I check my phone and it says plug into iTunes. I didn't think anything of it so I plug it in. An alert saying my iPhone is in recovery mode. So I do the whole restore thing and it doesn't work. It gets about 3/4 of the way done then says error 29. I have tried it many times, as well as updating my iTunes and different cables even restarting my computer. Is there anything else that I can do?
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Jun 17, 2014
how do i get my phone back to normal it was working perfectly fine then this happen when the phone died smh
Info:
iPhone 5, iOS 7.1.1
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Aug 25, 2010
So basically had to restore to 4.02 and now i cant downgrade to 4.01 keep getting 3014 error when trying to downgrade with tiny umbrella. Anyone else with this issue or any ideas?
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Aug 26, 2010
tonight I updated itunes to the latest version 9.2, then I check to see whether my actual iphone software needed to be updated. it said the new version available was the 4 one.
once it went to finish installing it said it couldn't be installed properly due to error 21. so after several times trying to get it to work I decided to restore.
but now it wont even restore cause the same error 21 keeps coming up. once I clicked restore it looks like its about to finish but then the error comes up then stops, now my phone is stuck with the itunes logo with the usb
cant get onto my phone at all and cant restore it dont know what to do, can someone help me out please or if anyone else had this problem could they advise me what they done
Information:
Windows Vista
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May 13, 2010
I got the device on craigslist and it worked, I tried to restore and it gave me this error and it won't let me restore. Not sure if it was ever Jail broken in the past. Last I looked at the about info, it said version 3.1.3, I think. I tried to restore it like 6 times already. I tried researching it but I can only find solutions for 3G, does anyone know if this can be fixed for iPhone 3Gs for good where I can restore future updates.
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Jun 26, 2010
I have a 3Gs phone with new bootrom...whenever i try to restore to 3.1.3 using itunes i get error 3014. I have tried using on different computers on itunes 9.2 and 9.0 but still same error.
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Jun 27, 2010
I'm trying to restore my 3GS so I can eventually sell it, but it's not wanting to.When I try to restore through iTunes, it freezes at "Restoring iPhone software", and the phone just shows the Apple logo with a progress bar that's stuck.
I rebooted my Macbook, reinstalled iTunes, did a hard reset on the phone, tried it from DFU mode, and I don't know what else to try.It had the unjailbroken 4.0GM installed on it if that makes any difference.
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Mar 28, 2010
There is this 2G iPhone that is (almost?) bricked.
As far as I know, the phone did work until recently, was not dropped, but suddenly got stuck at this screen:
The owner is not computer savvy, and is unsure whether the firmware has been updated (by chance or not).
Right now the phone is stuck at the "Restore needed" screen.
What have I done so far:
Put it in DFU, iTunes finds is, and tells me it needs to be restored;
I have downloaded the 1.1.4, 2.2, and 3.1.2 firmwares for the 2G;
I have tried to SHIFT+RESTORE many times, and every single time it ends up giving me error 23.
I tried all of the above-mentioned firmwares, have tried with iTunes 9.0.3, 8.2 and 7.5 MANY times -
with the same result: Error 23.
There is something interesting:
when I tap the "i" on the screen, it shows a windows that says: IMEI: Unknown, and ICCID: Unknown
I have searched online for a whole day now, and people say that this is related to a hardware problem with the modem;
others said that it could be fixed by flashing w/ older firmware and older iTunes version - both of which I have tried.
So bottom line is that after all I have tried I am still nowhere.
And ideas what else I could try?
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Mar 15, 2012
After trying to update to new software 5.1 i got Error -1 when trying to restore and update iphone 4s via itunes
Info:
iPhone 4S, iOS 5.1
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Apr 2, 2012
I had my iphone 3gs on charge and it turnd off and went to the screen were u see the usb and iTunes logo to connect it. so i connect it to my laptop and it says thta it needs to be restored so i click on restore and it makes me download a large file. then it says its starting to restore, all goes well untill half way done and then i eather get an error message ( 14 ) or error message ( 9 ) i have tryd three diffrent laptops and 5 diffrent connection leads, and yet still getting the same error on all of them.
Info:iPhone 3GS, iOS 5
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Apr 9, 2012
it wont let me restore it. i dont know what to do?
Info:
iOS 5.0.1
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Apr 10, 2012
the iphone could not restore error occoured (-1) in iphone 3gs
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Apr 11, 2012
Does anyone know how to get around this? It just comes up with error 1611 and says cannot restore? Is this a hardware failure? Where do I send the phone? It's less than a year old!
Info:
iPhone 3G, iOS 4.3.3
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Apr 15, 2012
anyone have error code 21 come up when trying to restore an iphone that has gone into recovery mode?
Info:
iPhone 4, iOS 5.0.1
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Apr 16, 2012
I try to restore my iphone but I got a message says unknown error.
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Apr 19, 2012
how do i restore my iphone with error 1015
Info:
iPhone 3G, iOS 4.1
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Apr 24, 2012
three days ago a message can up on my phone restore needed. now it wont restore an message saying error -1 comes up.
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Apr 25, 2012
i am trying to restore my iphone3G i get unknown error (-1) how do i go about it
Info:
iPad 3G
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