IPhone :: How Come ITunes Won't Confirm AT&T 4 Unlocked After Restore
Jun 5, 2012
I've been trying to unlock my AT&T iPhone 4 and went through all the procedures with the carier, got the confirmation email from Apple, and have been trying to do the backup restore through iTunes... but haven't gotten the confirmation message in iTunes that the phone is unlocked. I've been restoring from backup, which I think is what I'm supposed to do.I'm trying to avoid the $30 tech support call since my phone is no longer and I'm already outside the US.
Info:
iPhone 4, iOS 5.1.1
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Jun 5, 2012
Recently unlocked my iphone 3gs through att. Did the process, everything seemed to go fine, but I can't tell if it's unlocked or not. People say the way to tell is to put in another sim card, so I put in a chinese sim card and it said no service. Havent used that sim card in a year, so it may be deactivated. I dont have any other sim cards now, but want to use it with a new sim card this summer. The only difference I can tell with the phone is that in settings, there was an option to select carrier, is this an indication that the phone is unlocked?
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Aug 20, 2010
I have a new iphone 4 which was provided as part of a new business contract through a telecoms company not Orange. The Orange sim came separately. However the 3g web access is painfully bad as compared to my old 3gs iphone on T-mobile. It's pretty much useless in most parts of London.Which brings me to my question. Is there any way of telling if my new iphone4 is unlocked without having to buy a new mini sim card? Any way of checking through the firmware or something?I was seriously thinking there was something wrong with my phone but all my colleagues on Orange also have the same problem. We were out on a course yesterday and I had my old 3gs whilst everyone else had their new iphone4 and I was the only one able to access mail and use the web the whole way there on the train and at the actual centre itself, which a lot of my colleagues were none to pleased about. I presume it's Orange being a bit rubbish and not the new iphone4 having a weaker signal reception?
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May 17, 2012
I have an iphone4 locked by AT&T. The AT&T Email Customer Care for Wireless had sent email to me, saying "The unlock will be available for your device in 48 hours. After the 48 hour waiting period please follow the instructions below."can I unlock my iphone4 now? How can I confirm my iPhone had been unlocked?
Info:
iPhone 4, iOS 4.2
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Apr 4, 2012
I have 3 iphones (all 3gs using AT&T), as well as 4 macs. I bought two iphones from an ebay seller in Hong Kong, to be used in Russia. These are said to be new and factory unlocked, from the factory in China. They have ios 5.01 and look new. How could I confirm they're factory unlocked and not jailbroken?
Info:
iPhone 3GS, iOS 5.0.1
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Jun 25, 2014
Pre-used iPhone 4. Got it from my sister, who unlocked it. (Still, the settings on the phone - Settings/General/Information- still mention the previous provider.)I got a new microSIM card - different provider- and I´m finding several problems to restore it as a new phone on iTunes.Â
1) Can´t update iTunes:
My iTunes is set for automatic updates. But it´s been a while that it no longer gets updated on its own. When trying manually - checking for updates- I get the following message: "the iTunes update server can not be contacted". My internet connection is fine. Re troubleshooting, i´ve modified the host file, refreshed DNS... still not working though.Â
2) Locked iPhone, enter passcode on phone. ?
When connecting iPhone to iTunes, either turned on or off, this message shows: "iTunes could not connect to the iPhone "name" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes."I do not know which password it is referring to. There´s no 4digit security code to unlock it, I deactivated it. What does it rmean?
3) once step 2 is done, Restore as a new phone.
According to the steps that I am supposed to follow, iTunes should recognize my turned off iPhone as in "restoring mode" (turn off completely, connect usb to computer, press start button on iPhone while connecting the other end of the usb cable... Apple logo shows on a black screen. Open iTunes just then, and it´ll recognize the phone is in Restore mode). I´m using Windows 7, iPhone 4, my previous provider is Orange - Europe- and the current one Vodafone. I have an iTunes account, my iTunes works perfectly when syncing my iPod touch - except for the updates-... Software on iPhone is updated - iOS 7.1.1- ...Â
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Apr 21, 2012
I've confirmed with AT&T that it's authorized to unlock. They said contact AppleCare. They want $30 Before they will even transfer call. Any other way to confirm unlock?
Info:
iPhone 3GS, iOS 5.1
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Mar 4, 2010
So, I just bought a JB'en iphone 3g tonight.Went ahead and unlocked it using ultrasn0w.Connected it to my mac/itunes, and it asks "an iphone has been previously synced with this computer. setup as a new iphone -or- restore the backup of ***"So, since I had purchased apps using my *** phone (actually was an ipod touch that i got rid of), I'm thinking that I should restore the backup so that I can get my paid apps back for free.
Questions:
-will restoring this backup to the new unlocked phone restore it to its original locked state (i.e. will i have to re-jailbreak/unlock)? or will it simply restore preferences, etc...?
-otherwise, if i call this phone a new name, is there a way to transfer my purchased apps to the new phone's account?
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May 22, 2012
I got iphone 4 which i guess it was unlocked because it was working with 3 and o2 both. It wasnt unlocked using jailbreaking.Recently i restored my iphone 4 to factory settings and updated to ios 5.1.1. I didnt activate phone in uk and sent out of country to my friend.Now my friend cant activate the phone because it is not accepting the sim. it says invalid sim.
Info:iPhone 4, iOS 5.1.1
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Dec 6, 2014
The problem started when i had too little space on my phone (ios 7.1.1) to update to 8.1 so it asked me to make space for the software. I deleted enough off of my phone and started to download it over wifi. The ios update would crash halfway and say there was some kind of error and every time i tried updating it after that it would never update. Another problem is the fact that i have no sim card in the phone and it says "Searching..." and even when i do have a working sim card in the phone it still says "Searching..." So now i updated my iTunes on my desktop and am currently trying to update and restore my iphone. i first tried updating it without restoring it through itunes and itd stop at around 60 remaining minutes and ask me all over again if i was to Download ios 8.1 or Download and Update to ios 8.1 and this has been happening for 2 hours. Then i would try restoring it and it would do the same thing.
Info:
iPhone 5c, iOS 7.1.1, Factory unlocked
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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Feb 5, 2010
I have an iphone 3G Modem firmware 02.28.00 t was jailbroken for me by a friend in UK when brand new. I don’t know which prog was used but I have Cydia and Installer and also a pineapple logo when I reboot. I think there is a sourse app.yellowsn0w in my Cydia too. I don't remember. Anyway, I am abroad now for a year and not going back to UK straight away so I need help here if you can. I have never updated the phone software again after that. Never had any problems until today. As usual, had my MacBook software update done(iTunes was updated too – maybe that's the problem?) and then connected my iphone.
Got the message “SIM is not supported blah, blah, blah…” The phone is working fine otherwise. Calls, texts and everything else are not affected. The only thing is that I can’t update my music, pics, contacts and calendars Please advise what to do. Should I update my iphone Modem firmware? I know that newer software is better but I am worried that I won’t be able to do everything correctly and might block my iphone to “unusable” state. All I want is a minimum of changes – just to get the iphone to upload music, pics, contacts and calendars. If you believe that I should update the Modem firmware – I really want to have all the latest features – please tell me how and what firmware to update to(what’s unlockable now?), what programs to use and everything else. I have been told that I need to "hacktivate" in order to unlock and to be able to sync with iTunes. Can I just unlock without any more jailbreaking? And I must have the required software on my iphone already if it was jailbroken, right?
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May 4, 2012
How can I check in Itunes if Iphone is unlocked without simcard, it is locked to AT&T and they confirmed they will unlock it... prevoiusly when I use to connect Itunes says something like this "Invalid sim" and it doesnt let me sync my phone which is not the case today, as it allows me to sync and let me show all details on the summary page and phone number is n/a
Info:
iPhone 4
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Jul 18, 2010
i am one of the idiots using iphoneunlockuk, and recently was offered the os4 upgrade, i logged in and accidentally unlocked an already unlocked 3gs,it now shows attach to itunes screen. The guys from iphoneunlockuk, have said that i must now wait for the os4 unlock to come out as that will be the only way to recover my phone, i have paid for this upgrade but they still have not offered it, but have taken my money, how to get my iphone up and running again, they told me to not try the unlock again as it will turn phone into brick, but to wait for OS4?
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Mar 12, 2012
I have a factory unlocked iphone 4s. recently my iphone will not sync to my itunes. The problem started recently when i downloaded/installed the new update, but while it installed, i think there was an error. i had a iphone 4 locked (US) bought purchased a new one since ive been traveling here in asia. another weird thing,I thought i lost some of my old videos, but now these videos are on my phone. anyhow, im very scared that ill lose that content/along with all the other content, although everything should be saved. I have a macbook pro 17" 10.6.8. is there anything i should try before reseting my iphone? also, i have a korean sim and im really bad with phones in general. If i reset/reformat it, i assume i have to enter in some of my phone carriers info to connect right? id like to avoid this at all cost. I just really want my iphone to sync. I have a factory unlocked iphone 4s. recently my iphone will not sync to my itunes. The problem started recently when i downloaded/installed the new update, but while it installed, i think there was an error. i had a iphone 4 locked (US) bought purchased a new one since ive been traveling here in asia. another weird thing,I thought i lost some of my old videos, but now these videos are on my phone. anyhow, im very scared that ill lose that content/along with all the other content, although everything should be saved. I have a macbook pro 17
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May 16, 2012
I called AT&T about 15 days to request an unlock for my iPhone. Yesterday I got the confirmation email explainig that the IMEI number was unlocked and that I should follow this steps to unlock it:
To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes . [url]...
4. After restoring, your iPhone will be unlocked.
Well I have done that. And the iPhone won't activate. I have inserted my sim card from Argentina (TELECOM PERSONAL is the company) but when I connect to iTunes it gives me this message:
Your request couldn't be processed. We are sorry, but there was an error processing your request. Please try again later. I have, too, tried to do it through the iPhone, in the activation screen (where it is stuck, by the way) but the same, error message.
Info:iPhone 4, iOS 5.1.1
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Jun 24, 2010
So my iphone 3g 8gb is having wifi problems, and I wanna take it to the apple store to get it fixed/replaced. The problem is, I am NOT on att, but t-mobile. So how would I show the Apple Geniuses my wifi problem without having my iphone jailbroken/unlocked. Since I am not on att, I cannot restore and activate the phone without jailbreaking it. How would I show them my wifi problem if all I have is the "Connect to iTunes to activate" screen? Or should I just take it in "hacktivated"/jailbroken?
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Apr 20, 2012
i just got the confirmed email from att that my iphone 4 is eligible to get unlocked. I followed the step att provided, after i backup and restore, I didnt get the message "congratulation your phone is unlocked". also itunes summary tab, i cannot see my phone number. it says n/a.surprisingly, my phone is receiving tmobile signal and its possible to make/receive call and text. it seems my phone is unlocked successfully, even though i didnt get the congratulation message on itunes. even though my phone is working, why my phone number is not showing up on itunes? does anyone know how to solve this problem?
Info:
iPhone 4, iOS 5.1, not showing number on itunes
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Jun 15, 2010
I talk to AT&T yesterday and they said since I was a loyal customer I was eligible for the full upgrade for this phone which would be $299.Can anyone confirm that the Reserved email that Apple is sending out is just saying the full retail price, then when you pick the phone up you will be charged the upgrade price?Please help
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Apr 16, 2012
i restored my iphone4 to factory settings because it was running slow and some apps werent working. My phone is now stuck in repair mode and is continually rebooting itself. I know the usual solution would be to restore via itunes but itunes will not allow me to do anything as i get the error "itunes cannot find disk"
Info:
iPhone 4
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Sep 19, 2012
My brother had bought Factory unlocked torch 9800. He had screwed the software and had then installed T-mobile software. Now, my torch is not working with other carriers. How do I restore it to again factory unlocked mode?
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Apr 10, 2012
Last week I was updating some apps on my iphone and suddenly it crashed - pretty bad. Indeed it was the first time my phone ever asked me to be plugged into itunes for a complete restore. So I did. I was a bit nervous because I have over 300 apps on it, all organized in folders and I wasn't entirely sure it would re-install them the same way. so the good news, it did - all in their proper folder, on their proper page. I was missing over 60 apps! When the restore occurred, I noticed it said it was restoring from a backup dated august 2011. I know for a fact that I updated/backed-up my iphone since then, maybe 2 or 3 times, but obviously my backups did not occur as I had thought.
How do I know if my backup is properly done? Is there a place I can check to make sure, or view the backup date? I should say that I had previously noticed that it wasn't taking as long as it should to do the backups - as you can imagine with 300 apps, it takes more than a few minutes. So I did have a flag on the question, but I didn't press it on, and well... i paid the price. (Btw, I did recover all my 62 missing apps by painstakingly going through my itune purchase history - at no extra cost other than my time. the info inputted in some apps was however gone). My iphone is a 3G (I need to upgrade that soon) runs on iOS 4.2.1 (cannot upgrade to iOS 5 with this hardware). I always run the latest itunes (presently version 10.6.1).
Info:
iPhone 3G, iOS 4.3.3
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Jul 3, 2012
When I use voice dial (usually via bluetooth headset on iPhone 3GS), if the iPhone decides it has found an exact match, it will notify me of the match and then start dialing. It does not confirm the match with me, and when it starts dialing, the "Cancel" keyword does not work - nor does pressing the call button on my headset do anything.
Instead, I have to frantically dig my phone out of my pocket and scramble to the phone interface and presss "End Call" before the accidental international call goes through.
Is there a way to allow either or both actions in iOS? Or is there a way to submit an enhancement request?
Info:
iPhone 3GS, iOS 5.1.1
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Mar 13, 2012
iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. I've been getting this message while I tried to restore my phone. How can I be done with that?
Info:
iPhone 4S, iOS 5.1
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Apr 1, 2012
How do I restore itunes form iPhone 4 after getting a new computer? I have iCloud if that helps.
Info:
iPhone 4, iOS 5.1
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Apr 8, 2012
i cannot restore my i phone from the itunes.....
Info:
iPhone 3GS, iOS 3.1.3
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Apr 26, 2012
I can't restore it to my itunes
Info:
iPhone 3G, iOS 4
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May 11, 2012
itunes wont let me restore my i phone? why could this be?
Info:
iPhone 4, iOS 5.0.1
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May 20, 2012
My iphone dropped out of my pocket onto a carpeted wood deck floor while sitting in a lawn chair (approximately 15-18 inches). When I went to use it next, it wouldn't turn on. I tried a reset (home button and power button) and got a message to plug it into itunes for a restore.I've tried restoring it probably 25 times. I've made sure all software is up to date on my computer. I've restarted my computer about 10 times. When I try to restore it goes through all the motions and looks like it's going to work but ultimately I get an error message(I've had several different errors: 21, 2006 2001) from itunes that says it could not restore it. The only thing that shows up on my iphone screen is a graphic of a USB cord connecting to itunes.
Info:
iPhone 4, iOS 5.1.1
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May 24, 2012
I´m trying to restore my iPhone 4S 5.1, using iTunes, but I´m not sure if this method will upgrade to 5.1,1 I do not want to upgrade from 5.1 to 5.1.1, anyone knows if can i restore it with out upgrade?
Info:
iPhone 4S, iOS 5.1
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Jun 12, 2012
How do I restore the i-tunes app to my I-phone?
Info:iPhone 4
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