IPhone :: "Cannot Connect To The ITunes Store"
Apr 4, 2012
A few weeks ago I was buying a song and it wouldn't finish downloading. It was stuck in the download queue as "waiting" for about 10 minutes until a pop-up message showed up telling me that it can't connect to the iTunes Store. I've tried downloading songs on multiple occasions since then and it continues to tell me it can't connect to the iTunes Store even though my Wi-Fi has a connection (I've also tried it without Wi-Fi with only my 3G on), my Apple ID is correct, and I have automatic downloads on. I've tried all the suggested fixes and none of them work.
Info:
iPhone 4S, iOS 5.1
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Jun 24, 2010
I just got my iphone 4 last night and i was able to download some apps last night but today for some reason when i go to the app store from the iphone and go to the search tab it keeps saying "Cannot connect to itunes store" i am able to connect every 10th time or so...
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Mar 31, 2012
Cant download apps or iTunes from my phone. MSG is can't connect to iTunes store
Info:
iPhone 4S, iOS 5
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May 2, 2012
I cannot connect to my app store or my iTunes
Info:iPhone 4S
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May 9, 2012
Why does my iPhone say Cannot connect to iTunes Store?
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May 15, 2012
my iPhone 4s is giving me error saying that cannot connect to iTune store..
Info:
iPhone 4S, iOS 5.1.1
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May 15, 2012
also it cannot connect to iTunes store. I don't know much about the iphone except
Info:
iPhone 4S
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Dec 11, 2014
I just got an iPhone 5s and set up was easy enough, but I can't connect to the app store or iTunes. Tried things suggested on this forum and the apple guide but nothing has worked so far. Don't have any issues with internet connection.
Info:
iPhone 5s
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Dec 1, 2014
I can't connect my iphone 6 plus to Itunes store and app store, what will I need to do?
Info:
iPhone 6 Plus
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Dec 2, 2014
i have just bougth a new iphone 5s.Â
i have connected it to internet via 3G.Â
i have added icloud, gmail, exchange accounts. they all work, i can receive emails, my contacts are synced/downloaded to my phone from both icloud and gmail.Â
i can surf the internet with browser. cannot connect to both app store and itunes. when i start these apps, these are the messages i see on the screen: "Cannot Connect to App Store" and "Cannot Connect to iTunes Store"Â
CHECKED: apple support is checked, but it states general issues, lik is your phones time adjusted, ios version up to date, is there wifi connectivity, if not is there 3g connectivity. as i said, i use 3G and i can surf the internet, enter youtube, watch videos flawless, my contacts synced, i can receive emails...Â
I restarted the phone. but same
Info:
iPhone 5s, iOS 8.1, istanbul time
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Dec 8, 2014
i Can connect to iTunes on my computer no problem, absolutely can not connect to the App Store or iTunes via iPhone 4S. It won't work on 3G or wifi, there is no connectivity problem Whatsoever. I need to use the App Store directly from my phone but it's been 48 hours and still will not connect. I have turned it off and on, hard reset, nothing is working.
Info:
iPhone 4S, iOS 8.1.1
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Mar 12, 2012
Am unable to connect iTunes Store via iPhone 4s. Always show error message "cannot connect to itunes store".
Info:
iPhone 4S, iOS 5.1
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May 10, 2012
I have been trying to connect to the itunes store for the first time since upgrading my iphone software to IOS 5.1.1 and am getting the error : Cannot Connect to the iTunes Store.
Info:
iPhone 4S, iOS 5.1.1
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Jun 3, 2012
i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.
Info:
iPhone 4S
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Jun 14, 2012
error message on I phone cannot connect to itunes store-how do I fix this?
Info:
iOS 4.3.2
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Feb 5, 2010
For the past hour, I have been unable to connect to iTunes store. Anyone else having problems this morning?
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Jun 7, 2012
Why does it keep saying cannot connect to iTunes store after I enter my password? What do I need to do? Need 2 update my apps
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2014
Why can I make purchases in the iTunes Store but when I try and make "in app purchases" I always get the message failure to purchase cannot connect to iTunes Store?
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May 23, 2012
If you already have an Apple ID, you can easily use it at the iTunes Store or Mac App Store. You already have an Apple ID if you bought something at the Apple Store, registered your product online, or used the My Apple ID page.To use your Apple ID at the iTunes StoreClick Sign In.Enter your Apple ID and password, then click Sign In.Click Review when asked to review your information.Enter your billing information, a credit card will be required.Click Continue when you're done entering your credit card and billing information.
Note: You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Next All of your account information can be changed from the Apple Account Information page. To get to the Apple Account Information page, follow these instructions:Open iTunes.Choose Store > Sign In.Enter your Apple ID and password, then click the Sign In button.Choose Store > View My Account.Enter your account password and click the View Account button. To update your email address, follow these instructions: From the Apple Account Information page, click the Edit button to the right of your Apple ID.Enter your new email address into the Email Address field.Click the Done button.
Info:
iPhone 4S, iOS 5.1.1
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May 12, 2012
My iPod says 'iPod is disabled. connect to iTunes' but when i conncet to iTunes, it doesnt connect?
Info:
iPod touch (4th generation)
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Jun 11, 2012
So for 2 months I have not been able to update any of my apps due to the error code "cannot connect to itunes store. I can download new apps, buy music, itunes works fine but I cannot update anything. I have tried resetting, logging in and out of id, turning wifi on and off. Pretty much everything that a not so technical person can do.
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Apr 13, 2012
Iphone 4 says i have updates to install for my apps, when i try to it prompts for my password which i type in, then it waits a few moments before telling me "Cannot connect to itunes store"
Info:
iPhone 4, Windows7
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Apr 13, 2012
When I press the app store icon it comes back with "cannot connect to itunes store" I am unable to get any apps.
Info:
iPhone 3G
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Apr 27, 2012
I have updated, restored and synced my phone. I know the password is correct; I put in the wrong one on porpose and I got a different message. Everything works great from my PC, but my phone has been doing this for a week now!
Info:
iPhone 4
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May 11, 2012
How do I fix message "cannot connect to itunes store"? Already logged out/logged in - worked for a while. Turned off/on -didn't work. Internet works. Made sure cell is on. New download update yesterday am - worked for 1 download -now doesn't work again. Restarted router etc. -didn't work. Ready to return it- defective. Did everything reccomended-didn't work.
Info:
iPhone 4S, iOS 5.1.1, when attempting to download apps
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May 22, 2012
MESSAGE "Cannot to connect to iTunes store" when trying to download an App
Info:
iPhone 4, iOS 5.1.1, Occurs when downloading App
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Jul 13, 2010
So I come home today to see four emails from PayPal from the four payments that have been made using my App Store account, totaling $449.95. I call Apple immediately and after being on hold for nearly 50 minutes with them trying to figure this out, I'm told my App Store account is going to be closed and that they cannot reverse the charges, so I need to file a dispute with my bank (or in my case, PayPal).
I called PayPal and they did not sound very confident in me getting my money back and said Apple should be the one reversing the charges. They guided me through filing a dispute on the charges and said that is the best they can do.
Am I screwed out of my money? Here is a screenshot of what the charges were made for (there is another $49.99 charge that is not showing up here, but appears in my PayPal account history):
I never downloaded or purchased "Zynga Live Poker", nor did I buy any of the credits for the game.
Here's a screenshot from PayPal:
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Jun 9, 2012
How do I change the language on my apps store and iTunes store. My phone is in English But those two r in Italian.
Info:
iPhone 4
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Dec 7, 2014
Just bought iphone 6 64GB with iOS 8.1.1 and now i am having problem that i cannot connect or open itunes store nor app store.
Info:
iPhone 6, iOS 8.1.1
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Aug 28, 2014
I can't get connected to App Store and iTunes Store from my iPhone 5c....
Info:
iPhone 5c, iOS 7.1.2
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Apr 17, 2012
I followed the unlocked instruction from AT&T to restore my 3GS iPhone from factory settings. After completing restoring, follow the steps to set up the phone and stuck at activation screen. I inserted AT&T SIM card and connected to iTune but still failed to activate with following error message on iTune: "There is no SIM card installed in the iphone you are attempting to activate. Please disconnect and insert a SIM card in the iPhone." I have retry several times (including disconnect and reinsert the sim) but no luck.
Info:
iPhone 3GS, iOS 4.3.3
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