BB Storm 9500 :: How To Retrieve My Contact Folder?

May 28, 2010

I must have accidentally deleted my contacts folder. SO, My question is: How do I re-download or retrieve my contacts folder?

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BB Storm 9500 :: User Folder Appeared In Pictures Folder

Feb 13, 2010

Could anyone help me please, My user folder has somehow made it's way into my pictures folder, folder. I can't delete (which i suspect i shouldn't) or move it. This doesn't inter fear with the running of the phone but it annoys me. Could someone tell me how to move it please. I suspect it's really easy but don't want to do something wrong and mess up my phone.

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BB Storm :: 9500 Storm Unable To Retrieve Contacts?

Jun 24, 2011

Before updating the Blackberry Storm to Version 5.0 I did a full backup of the device. Since the update I am unable to see any of the contacts in Blackberry Desktop Software on my Mac. I have tried a restore of just the 'Address Book - All' and still I can't see anything even though it states that there are 59 records.

Please tell me I haven't lost them all or whether I am doing something wrong.

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BB Storm 9500 :: Web Icon App To Retrieve Url?

Sep 6, 2010

I have web icon app and i need to retrieve the url from it.

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BB Storm 9500 :: How To Retrieve Hidden Pictures?

May 14, 2010

I marked a picture as hidden in my media file and now I don't know how to retrieve it.

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BB Storm 9500 :: Inbox Sub-folder

Sep 14, 2010

I have seperate sub folders in my inbox at work for different customers. i cant get them to show up on my phone. Does anybody know how to make this work on my phone?

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BB Storm 9530/9500 :: Where Did E-mail Folder Go?

Jun 6, 2010

Up until recently, I had an e-mail folder that contained only e-mail messages and had my username as the name of the folder. All of a sudden, it disappeared and my messages folder appeared in its place. Now all messages (including e-mail) show up. Before I had moved he messages folder to a different place because I didn't like it on the home screen and wanted to separate my messages and keep them in their respected folders instead of one conglomerated folder. What happened to my e-mail folder?? I looked in every section and folder to see if I accidentally moved somehow but its gone! Has this happened to anyone else? Was there some recent OS update with this new change?

If not, how do I get my e-mail folder back?

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BB Storm 9500 :: No Email Settings Option In Setup Folder.

Mar 1, 2010

I need to update my password for my email address on my phone. However, I have no Email Settings option in the Setup folder.What do I need to do to edit my settings?

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BB Storm 9500 :: Conferance Call Adding Contact

Jun 20, 2010

So for a conference call the Manual says During call press Menu key Click add participant Type a phone number or high lite a contact Press the send key During the second call press the send key to join your first contact to the conference call? Real easy if you have a "Add participant" icon on the menu you can click on or if the "add participant" key is lit up on the phone home screen.

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BB Storm 9500 :: 9530 Contact Names Not Showing

Jun 3, 2010

I am having a problem where most of my contact names will not display when I receive a call or text message, just their number. This happened all of the sudden and, as it seems to me, randomly.

I have disabled all content protection, tried changing the smart dialing settings, cleared the event log, tried reordering the contact list and did a few battery pulls.

Some of the contact names are still working correctly, but it is a select few and I cannot figure out why only those ones are showing. I have not installed any new software recently or changed any settings other than to try and fix this issue.

Blackberry Storm 9530
OS: 5.0.0.328
I also have the Google sync and Facebook apps linked to my contacts.

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BB Storm 9530/9500 :: 2 Desktop Contact List / Can't Remove

Apr 9, 2010

Recently I changed jobs and as a result I used crackutil to remove my old companies (BES) IT policy from my BB.The new company activated via wireless activation (BES) and now I have 2 "desktop" contact lists. I am trying to sync with lotuc notes but cant as only the 2nd desktop list will sync. my original contacts are in the other desktop list and will not sync. I have tried going to contacts > options> typing rset and it deletes the lists but i cant get them to load from back up into one list.

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BB Storm 9530/9500 :: Contact List Thru Computer To Verizon?

Jul 7, 2010

Trying to get My Contacts out of my Storm to Verizon Backup Assistance THRU THE COMPUTER(not over the airwaves). Anyone successful in doing this?

I can access the phone but contacts do not come up in BROWSE feature of Backup assist. Also it can't seem to pull them in thru a BB Manager recent back up.

Screen is cracked and I can't call *228 to (re)activate the phone to do Back up Assist thru the phone the normal way.

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BB Storm 9530/9500 :: Contact List Wireless Synchronization Not Available?

Feb 19, 2010

I had to reinstall my OS a couple weeks ago. I installed the official 5.0.0.328 from Verizon, and now for some reason, my contact lists aren't syncing with my Gmail account. I went into the settings to try to enable it, but the option is grayed out (it says that Wireless Synchronization is Not Available). What happened, and how do I fix my problem? I appreciate any help. BTW I have two GMail accounts on my phone so I don't want to use Google Sync.

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BB Storm 9530/9500 :: How Can I Access / Print My Contact List?

Feb 23, 2010

My company is requiring me to migrate to Outlook which requires a reset for my BB where I have to wipe the Storm and start all over. I've done this in the past with no trouble, but this time we're transitioning to Outlook, and I'm hearing from numerous colleagues that it DOES empty my Contacts and replaces them with what Contacts I have within Outlook - which is about 5% of what I have in my BB Contact List. I need to do this today. Can anyone help me in understanding how to access and at least print the list so that I know how to keep it? Also, I backed up my BB on Desktop Manager last night, just in case, but when I try to search for the Contact info I couldn't find anything.

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BB Storm 9530/9500 :: Sound Profiles / Is It Possible To Have Profile For Single Contact?

Jun 23, 2010

I'm wondering if it's possible to create a sound profile that will only ring/vibrate if a specific contact is calling or texting? Basically I don't want to be woken up in the middle of the night if someone else calls or texts, but it's important that I get calls or texts from this person regardless of the time of night.

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BB Storm 9530/9500 :: How Many Storm 1 Owners Are There / Ready To Upgrade To Storm 3?

Apr 18, 2010

How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?

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BB Storm 9530/9500 :: Got A Brand New Storm 2 Because Storm 1 Crashed

May 4, 2010

My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.

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BB Storm 9530/9500 :: Is Verizon Replacing Storm 1 With Storm 2?

Apr 5, 2010

If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?

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BB Storm 9500 :: 9500 Unable To Send Mms After Upgrading Software To Version 5.0

Apr 17, 2010

I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?

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BB Storm 9530/9500 :: Email And Data Stopped Working - Storm With Tmobile

Jun 3, 2010

My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.

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BB Storm 9530/9500 :: Unlocked Storm For Tmobile Can't Call Or Recieve Calls

Jan 18, 2010

i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?

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BB Storm 9530/9500 :: Unlocked Storm And Sending Service Books

Jan 23, 2010

I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated

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BB Storm 9530/9500 :: Storm Shut Off - Wont Reboot Completely

Feb 11, 2010

Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.

It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.

I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.

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BB Storm 9500 :: Green Light And Black Screen Don't Work On Storm

Jul 31, 2010

I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.

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BB Storm 9500 :: Registering Storm 2 Outside Of The Country To Activate Data Usage

Mar 11, 2010

I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.

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BB Storm 9530/9500 :: 100% Charged Storm Re-boots / Low Battery Warning Until Quick Pull

Jun 7, 2010

Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?

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BB Storm 9530/9500 :: Importing 3rd Party Apps From Old Storm To New

Jan 6, 2010

So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!

I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!

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BB Storm 9530/9500 :: My Storm Keep Losing My E-Mail Accounts

Jan 23, 2010

For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.

So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.

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BB Storm 9530/9500 :: Playing Audio Not Video On Storm

Jan 25, 2010

I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.

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BB Storm 9530/9500 :: Storm White Screen Of Death?

Feb 26, 2010

I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.

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BB Storm 9500 :: BB Storm 9530 Voice Dialing Not Working?

Mar 10, 2010

I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.

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