BB Software :: Unable To Send Or Retrieve Email When On 3G Network?
Sep 7, 2010
It appears out of nowhere that I am unable to retrieve or send e-mails with my blackbery Torch when I am connected to the 3G network. Only when I connect to wifi am I able to do so. I called AT&T and was informed that there is a glitch in the blackberry OS that RIM is working on, but it appears that when you connect to wifi it creates an issue that makes it unable to get or send e-mail via 3G from now on.This is a terrible problem and I am seriously pissed off. For those of us that use our blackberry for e-mail and are not near a wifi spot, this is a terrible inconvenience.
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Mar 26, 2012
I have full 4G signal from my service provider and from my personal wifi router, but my BB has stopped receiving emails, BBMs, weather updates, and I do not have access to internet, app world and so on, but I am still able to receive and make calls.I've been like this for 3 days now.I have a torch 9810 for about 6 months, and I am using OS 7.0 b 2404 (v7.0.0.583, platform 5.0.0.736) for weeks with no problems until now. So far I have try.
- Full restart cycle
- Disable my Mobile Network and use only wifi for internet access.
- Disable Wi-Fi and use only the Mobile Network.
- Restore my first device backup when I got it right out of the box.
- Use alternative Wi-Fi networks (Open)
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Mar 6, 2010
Got my bb about 2 months ago and everything's working fine until today i couldnt retrieve email on my bb. i tried to reboot (hard) and reformat my phone but each time when i tried to reset the email settings, a message "your device had a problem connecting to the server" will appear.i'm using a bb bold 9700 currently.
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Jun 13, 2012
I am receiving incoming email on my iphone but am not able to send out messages. This is a new iphone, and I just attempted to link my AOL email to it.
Info:
iPhone 4S, iOS 5.1.1
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Dec 4, 2011
i cant send a email to my self i even tried from the computer to my self and from the blackberry also no luck but i had 9780 before everything was fine. if anyone can help please post your message
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Jan 20, 2010
I've had my new phone for about a week. I can recieve emails but after I reply and want to send, there is no send icon or send option in the options list. Also, I tried to open some attachments in an email and the phone said "timeout for sending request. Resend" When I pushed "yes" then the phone said "more request cannot be completed. Service book information not found"
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Oct 25, 2011
Well look like RIM its having problem again, my users can not send emails. I have half of the with the same problem every time the send an email they receive an error that says message include an invalid address
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Aug 16, 2011
I have btinternet email on my x10. I am able receive emails but unable to send them. I have checked my settings and they are correct according to bt. I am getting the connectio error report
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Mar 20, 2012
On my iphone 4 I can receive email but cannot send it as I get a message saying 'the recipient "%@" was rejected by the server because the user in unknown.
Info:
iPhone 4
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May 5, 2012
cannot send mail have reset phone and believe settings to be correct?
Info:
iPhone 4S
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Jun 22, 2012
My name seValentina from Bulgaria My problem is unlocking the phone, nearly three years ago I bought my iphone 4 of Bulgarian mobile operator M-tel pretsinih after some time it is better to move to another mobile opperator, but because M coded-wire phones is not allowed to put another SIM card .. I went to the office of Mtel ask them to decode and explain to them that I can not I use this phone if you do not have to decode it discards the reply from their country was "We can pomegnem if you're odalzhite contract sim card for another year, otherwise we can not help you" And I never tried it decode what you do not send him across the country but was that only M-tel able to decode it, but they would not do it ... and so about two months I have not used the iphone, I had zahvarlila.Mnogo
Info:iPhone 4, iOS 4.3.3
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Oct 2, 2012
Ever time I send an email on my Bold9790 it repeats my reply like id I say Ok the email sent is any else had this problem? And how do you sort it out.
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Sep 5, 2012
I have been unable to receive email on my phone now for days. I initially did a batttery pull and this was unsuccessful. I have done everything possible, that I know of, to fix it on my own. I ended up doing a security wipe and now I cannot send emails either. When I try to send an email i get this message "no message services configured. You will be directed to the setup wizard to setup your email account". However, my email is already set up and I have deleted and readded it, with no luck. I have gone to my service provider- Bell- and they were unable to help me and said that I woudl have to contact Blackberry directly. I have no landline so I would have to go somewhere else in order to call so I can look at my phone at the same time.
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Oct 26, 2011
I have not been able to send or receive email for the past 2 days. It was fine before. Texts and browsers not affected
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Sep 21, 2011
I have a blackberry torch and just recently i have been unable to send pictures via email. I can send normal emails with just text etc but photos are coming up with the red X and the message is 'general failure'. I've been through all my setttings etc and can't figure out why this has happened as it was working fine.I have also checked encryption is off, tried resizing pictures and rebooting too many times to count!
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Dec 4, 2012
I could not download or send e-mail from my BB. I am getting the message ' Your device had problem connecting to the server' thx
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Apr 20, 2012
My iphone is not receiving and sending email, how do i fix it?
Info:
iPhone 4S, Mac OS X (10.7.3)
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Apr 24, 2012
i can not send and recieve email, having problem, on my official domain email id,
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2012
I cannot send emails regardless of wifi connection but an read them no problem I don't understand the problem
Info:
iPhone 4S
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May 4, 2012
I am able to receive mail on my phone, but when I try to send mail, it says not able, and puts it in my draft box. What can I do to Change this?
Info:
iPhone 4 (8GB), iOS 5.1
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Jun 28, 2012
I am unable to access my yahoo e-mail on my iPhone 4S. I had no problem until 2 days ago. I have already tried cancelling the Yahoo account and then adding it again. I also have turned the phone completely off and then restarted it. My Yahoo mail is ok on other computers.
Info:
iPhone 4S, iOS 5.1.1
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Oct 4, 2010
i have not been able to retreive/send email for the past two days.
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Mar 16, 2012
I have had my BB for around 2 weeks ago and up to now have had no problems. Now all of a sudden today it keeps asking me to validate my email. I have done this several times and get the message that validation has been successful. A couple of minutes later it asks me to do it again!I have deleted my email account and re-added it aswell as do the battery pull but still no success. I rely heavily on my phone to get emails through but it won't work.Can anyone advise me what to do or what the problem might be? I have a gmail account but there isn't any problems with that.
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Mar 21, 2010
I joined Nokia Messaging service, downloaded the last version software using my Nokia E71 phone. When I signed for the service it asked me for my email account details, so I could not put the settings manually. The hotmail account works fine, but the other account cannot send messages. I cannot change the outgoing settings using my phone and I cannot edit the information on the nokia messaging website.
The incoming server seems to be ok (mail1.doctors.org.uk) but I cannot change the server details : smtp2.realmail-asp.co.uk. My provider is Tmobile (they gave me this: smtp.t-email.co.uk) they were not helpful and told me that they mainly support blackberry. My email accounts were working fine until I installed Nokia Messaging. I find Nokia Messaging very professional for messaging, but unsure if I will be able to make it work.
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Mar 15, 2012
Unable to send outgoing email from phone using POP mail acct. Receive teh following msg: Cannot Send Mail. A copy has been placed in your outbox. The recipient (email address) was rejected by the server.
I've checked all the settings, removed and reloaded the email account all with same results.
Info:
iPhone 4S, iOS 5.1
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Apr 26, 2012
iPhone 4S displays a data connection error when trying to send or receive email while on a call.
According to this article [URL] this problem should have been solved in IOS 5.0.1. I'm using IOS 5.1 and still getting the very same error.
Info:
iPhone 4S, iOS 5.1
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May 17, 2012
changed my email password on my online.then put the new password in my iphone.now I cannot send emails but I am still receiving emails.
Info:
iPhone 4
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Jun 23, 2012
Unable to send or receive email while on a call.Why my Iphone 4s cannot activated?
Info:iPhone 4S, iOS 5.1.1
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May 15, 2011
I upgraded to 6.0 Bundle 2342 May 12, 2011 and ever since then - all emails I send from my BB to AOL people are not being delivered to their AOL accounts. I can received AOL and other emails on my BB w/o any problem. When I send an email from the BB - it sends - yet it never reaches the recipients.
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Jul 27, 2010
1. I got some serious problem here, I am using my home connection through wifi and my N900 is able to receive email from gmail but unable to send out. I checked the configuration through gmail website and it is correct for sure!
2. I tried to share photo using the share via facebook plugin or pixelpipe plugin, I get transfer error! I've no idea why. But I could use my wifi to validate facebook and pixelpipe account without any problem.
What I suspect is the outgoing connection issue. In fact I am using my laptop on the same wifi connection without any issue at all. What can I do on my N900 to fix this problem?I can use 3G to send out email and upload pictures to facebook but I can't do it via wifi!
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Feb 26, 2010
i HAVE A PROBLEM WHEN I SEND A RINGTONE TO MY EMAIL, I HAVE TROUBLE SENDING IT TO MY MEDIA.I CANT SELECT IT AND MAKE IT PARTOF MY RINGTONES.
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