BB Bold :: 9930 Advanced Searching Returns No Results?
Jun 22, 2012
I'm running into an odd issue where one of our blackberry 9930's will not return a result from an advanced search in e-mail. (However doing a normal search will return a result.) I've tested the same search function on a separate 9930 attached to a different account, and had no issues there. I was wondering if there were any common fixes I could look into for this device. I've already done the reboot/pull battery, and bring the device backup.
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Apr 4, 2011
I'm an experienced B-Berry user, but lately when I "search" I'm not getting "hits" that I KNOW are in my Blackberry Bold 9700. For example, I'll create a calendar entry called "XYZ test" and then type in XYZ test in the search window and get no returns. Only some entries seem to get returns, and others none at all. Blackberry Bold 9700 with 6.0 Bundle - and user since Blackberries were really big and very blue...
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Aug 2, 2012
I purchased a Blackberry 9780 18 months ago. The screen keeps turning white and would return to normal in minutes or even hours. I obviously tried to do a full reboot, remove and replace the battery but it does not resolve the issue. Is this a defect? Although I do not see anything on the screen except for white, I can still receive call and make calls using the speed dial.
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May 27, 2010
I recently got a Bold 9700 a few days ago, an unlocked factory version,I updated with the firmware v5.0.0.593 and for some reason i cant seem to locate the GPS in the Advanced options section to adjust the settings and cant seem to locate it anywhere.I use Vodafone Italia.What could the problem be?
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Sep 2, 2011
When i am going to my message icon and trying to do "Search by" and do "Advanced Search" nothing happens?
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Feb 26, 2010
I never get GPS lock anymore on any of my GPS apps,, google, BBmaps, and like 5 other location apps.I go to my Options, Advanced Options, GPS and the page cannot open..I also noticed another problem where my Picture viewer doesn't open up pictures anymore from the thumbnail preview list. i.e when I click on a thumbnail it doesnt open full screen. It just sits there.
Oh I have 9700 Bold. TMobile USA
v5.0.0.330 (platform 5.1.0.91)
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Jun 15, 2010
In DM (V4.6) when I go to Backup/Restore > Advanced my contacts are not found at all. My Calendar is there, SMS messages, etc, but my contacts simply don't appear at all. Any thoughts on why they are not showing up and how I can get them to be visible there?I would like to be able to choose them, among other individual db's for backup.
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Jan 16, 2010
My e-mails are not sychronising on my Bold 9700 & the 'reconcile e-mail' is greyed out. Blackberry Answers says that this is due to the advanced security feature in Outlook. But gives no detail on how to rectify it and I cannot find anything by searching the help in Outlook.
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Oct 19, 2012
I recently got a 9900 and have an issue every week to two weeks when I miss a call. The missed call for some reason deletes all of my email from my 3 email accounts. All that is viewable in my email is the missed call list. I remove the battery from my device and this resets the email.
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Jun 21, 2010
To add to my complaints for the Blackberry 9650 (internet browser problems, forced to use Bing, 5 minute boot-up time), the blackberry runs very very slow. Constant hour glasses. Compose an email results in an hourglass (not all of the time,
Feels like Blackberry is turning more into Microsoft than apple. Instead of quality improvements, we get more powerful hardware that runs slower with unpredictable feature availability and an eye for $ for sake of purely $. FWIW, I upgraded to 9650 from the original Bold with AT&T in late 2008. I am nervous about how slow the 9650 will be in 2 years if its this slow out of the gate.
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Jan 22, 2011
Had my 9780 for about a month,with OS 6 v6.0.0.285.At first i could just type in a name from the home screen and it searched contacts, press green call button and dial.Now it searches everything except contacts -i have to go into contacts first to call someone.
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Feb 4, 2012
I've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Apr 8, 2010
I routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
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Jan 24, 2012
I can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Aug 16, 2012
I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
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Aug 13, 2012
I bought my BBB 9930 several months ago, today my phone did not start. I tried everything, taking battery out for about an hour, direct connect to PC etc..Every 20 seconds the blackberry logo and bottom bar will slightly light up (faded low low light) and disappear right away then 2 seconds later the red light will turn on and off and then the same thing will happen again 20 seconds later into a loop.
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Sep 28, 2012
my bb 9930 BIS can't working at Malaysia.
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Nov 9, 2011
where I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.
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Mar 28, 2010
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Dec 29, 2011
I just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On
While roaming: On
Mobile Network: DIGICEL
Network Selection Mode: Automatic
Network Technology: GSM/UMTS
Network Mode: 3G & 2G
When I go into the SIM card option it says:
SIM: Disabled
Network: Disabled
Network Subset: Disabled
Service Provider: Disabled
Corporate: Disabled
how to get my SIM card to work in my phone, by the way the SIM card works in another blackberry phone so it might not be the SIM card.
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Dec 10, 2011
i have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
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Jul 17, 2012
Just bought a Bold 9930 and also a MacBook. Now, my question is if I can sync my phone (addresses, documents etc) both when I am using my MacBook (when travelling) and at home with my PC?
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Dec 21, 2011
I got this blackberry bold 9930 on my Trip to China, on getting back ,its unable to access rim network.Kindly assist with the below details in letting me know what the issue may be and what can be done. I can receive calls and sms on the phone, but can't do blackberry messenger and other social.
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Jun 13, 2010
I am kind of concerned about the lack of App space I have on my new 9930. I have a some apps (facebook, twitter, poynt, BB news, BofA, evernote, wikitude, scoremobile, google maps, BBmaps, IMO, Bridge, SayIt and maybe a couple of other small ones) but before this last upgrade to OS 7.1 I was always around 200MB left, which still isnt great but its better than what I have now after the upgrade which is 140MB. Does anyone else have this problem? Its great that they increased the internal storage to 8GB but that does no good when you cant use it for apps, and besides I have a 32GB SD card in it so I dont need that 8GB for media storage. Is there anyway to increase the amount of storage without deleting the apps i have? I have these apps because I use them. I had the same apps on my 9650 and actually had more room 250MB or so.
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Nov 29, 2012
I have a blackberry bold 9930 (provided by Verizon) that wont turn on. I checked my messages on my device before going to bed and charging it for the night. Left the phone on the charger throughout the night, woke up, went to check my messages, and the phone was no longer turning on. I dont know what happened during the night.Went to Verizon: the guy gave me some bs about how the phone has had water damage (as evident by corrosion on the charger insert location). I have since been told that there is in fact no water damage (the item that is supposed to turn red when there is water damage is still white) and that the corrosion is merely the fact that I use the charger.
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Jun 17, 2012
I recently got a BB Bold 9900. Everything works fine except for today when the bbm chat started showing "search results" and a blank page. I try to exit by pressing the return key but it exits me from the bbm chat and takes me to the home screen.
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May 24, 2012
When I tried loading the software, it say unable to connect to JVM, did every step available online and it does not work. I am from South Africa and they say I need to get a swop out phone from U.S RIM as is was from a faulty batch?
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Nov 9, 2011
I have charged my brand new Bold all night, and all I get is a slow red light, blinking on and off. Tried battery pull, plugging in with charger connected, no battery, and connecting to usb.
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Oct 25, 2012
9930 - SMS messages keep vanishing?
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