IPhone 5s :: Stuck In Recovery Mode And ITunes Doesn't Recognize It
Sep 1, 2014
Yesterday I bought a brand new 5S. After configuring and charging it, I plugged it into my PC, which runs on Windows 8, and saw that there was an iOS 7.1.2 software update. I started the update but just when it was about to end, the loading bar changed to 'Waiting for iPhone' and my phone had the 'connect to iTunes' screen pop up. After about 10 minutes, I unplugged and replugged the phone, but iTunes had failed to recognize it and it was now stuck in recovery mode. I've already seen all the articles about this problem and none of them have worked; I've tried reinstalling iTunes, tested the USB (which worked on my sister's phone) performed a hard-reboot and put my phone into DFU mode but to no avail. It's been 13 hours of searching the web - is there anything I can do?
Info:
iPhone 5s, iOS 7.1.2
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Apr 18, 2012
my iphone 4 wont restore from itunes, its stuck in recovery/dfu mode, and i cant get it to do anything. its stuck on the apple logo screen.
Info:
iPhone 4, iOS 5.0.1, jb
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Jun 24, 2014
i updated my iphone 4 to ios 7 but then it keep turning on and off at the apple logo. My friend said that it is stuck on DFU mode and i have to connect it to itunes but now the problem is my phone cant connect to itunes
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Jun 9, 2012
my iphone 4 is stuck in recovery mode i cnt turn it on all it keeps saying is connect 2 itunes what happens if restoring it doesnt work what r my next options?
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Apr 12, 2012
So a couple of weeks ago i put my Iphone 4s Into Dfu Mode. It was not plugged into the computer when I put it into Dfu Mode. The apple logo appeared and then the screen turned black. I Reinstalled itunes updateded it and tried it on 2 diffrent computers. Nothing is wrong with the sync cable nor the iphone's hardware. For some reason itunes does not regnoize the Iphone. I tried to get it out of Dfu Mode but it didnt work. I can press a combo of buttons but nothing happens. It stays black. Iphone does not have any hardware problems because it was working perfectly fine before i put it in Dfu Mode and the syncing cables work 100% because i can connect my ipod to itunes and itunes rengoizes my ipod. Is there any solutions? +Tiny Umbrella and RedSn0w Does not regnoize it either.
Info:
iPhone 4S, iOS 5
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Jul 1, 2014
My iPhone 5 is suddenly stuck in recovery mode. It won't turn on, the connect to iTunes logo just shows up. I really don't want to restore it because I have 300+ pictures from vacation that have not yet been synced to my photo stream. I guess my question is is there anyway that I can kick my phone out of recovery mode long enough to get those photos in my stream without restoring it? I know there are programs on the Internet that claim to do this but I doubt they work.
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Aug 7, 2012
I just bought the 808 PureView in a German electro-hardware store (Saturn). There the phone was in offline mode as it didn't have any micro-SIM. No biggie. However, I got home and inserted my micro-SIM and tried to use the phone but it doesn't recognize the micro-SIM!
I've tried the SIM in other phones (Nokia and other brands) and it works but not in the 808. It is like the phone is stucked in "Offline" mode and I can't make it change: not from the Profiles page (to make it Active), not by pressing the On/Off button and selection "Turn offline mode off", not re-starting it with and then without the SIM and then with the SIM inserted, not "Restore factory settings" not "Delete memoru and restore factory settings"!
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Mar 19, 2012
When loading iTunes this morning an update that I had been putting off popped up and I figured since I was going to be in the house for a while I'd finally do it. An error took place that I foolishly ignored and made no note of.
My iPhone is now stuck in Recovery mode (I assume so anyway, after having googles my problem for hours), iTunes tells me I need to restore the phone and so I click to allow it to. It then gets to the "Preparing iPhone for restore" and just sits there, doing nothing.
Info:
iPhone 3GS
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Apr 10, 2012
my iphone is now just stuck in recovery mode thought apple was good.
Info:
iPhone 4S, iOS 5.1
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Apr 19, 2012
my iphone wont let me restore only leaving the apple logo appearing and i cant use it
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May 4, 2012
my phone is stuck on recovery mode and when i try to fix it, it gives me error code 1015 so how can i fix an error code [1015] on my iphone
Info:
iPhone 3G
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May 5, 2012
What can I do if my Iphone 4 is stuck in recovery mode.
Info:iPhone 4, iOS 5.1
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May 7, 2012
After my daughter dropped my phone on the floor (surprisingly the screen didn't crack), the screen went black and I could not turn the phone back on. This was not the first time that this happened to me and I fixed it by plugging it in to my car charger. I tried that this time and it did come back on but the place where my signal strength bars should be said 'searching'. After a short while, a message came up saying that my phone needed to be restored and to connect it to iTunes.
My phone would not come on unless it was plugged into a charger, other than that the screen was black (and still does that). The apple screen will show and then the usb cord connecting to iTunes symbol comes up and it will go passed that screen.
I connected to iTunes, and found out that my phone was in recovery mode and needed to be restored. I tried to restore several times and the same thing happens. iTunes will begin the process (extracting files first) after that part is complete and iTunes starts the next step of preparing the phone for restoring, my phone will go black as if it shut off and then the apple screen comes on and then the usb cord connecting to iTunes shows up and then iTunes delivers the error21 code. I've tried pressing the home button and lock button at the same time for seconds and then holding the home button blah blah but it does me no good because I can't get my phone to do anything unless its connected to a charger or the computer.
Info:
iPhone 4, Windows XP
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May 16, 2012
My phone has been stuck for two weeks. I am not covered by Apple therefore they won't do anything, but sell me a brand new phone. If I could afford one, I would bypass them and just upgrade. Unfortunately, I am not capable at this time. I have tried everything provided by the "help" on iTunes. I get ERROR CODE: 21 every time it goes to try to recover. I tried doing everything it said to help fix this error, but nothing works.
Info:
iPhone 4
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May 28, 2012
Hi, my recently purchased iPhone 4 is stuck in recovery mode. I tried to restore it using iTunes on my Mac, but it keeps saying "unknown error -1" and is still stuck in recovery mode.
Info:
iPhone 4 (8GB)
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May 29, 2012
Well my phone is stuck on recovery mode and I tried restoring it but it keep on ending up with error 1611. I tried everything I could online I search everything and tried almost everything none turned out to work . I have a iphone 4gs on ios5.
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Jun 4, 2012
My iphone 4s is stuck in recovery mode, I've already upgraded to 5.1.1 software and I'm trying to exit the recovery mode, while restoring I'm receiving error (1)
Info:iPhone 4S, iOS 5.1.1, Receiving restore error (1)
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Jun 14, 2012
my iphone is stuck in recovery mode.
Info:
iPhone 4S, iOS 5.1.1, i was updating to ios6 bea
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Jun 24, 2012
my iphone 4s had an update under settings so i did and now its stuck in recovery mode. In itunes it says i have to restore, but will i get back all of my contacts,pics,apps,etc? will it give the option to get them back?
Info:iPhone 4S
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Dec 5, 2014
My iphone 4 is stuck in recovery mode. I was trying to update via iTunes and when I came back the iphone had the picture of the iTunes logo and the cable and the computer stated iphone stuck in recovery mode must restore. I don't want to restore as I will lose everything. Everywhere I read it says you have to power off then hold this button etc etc.the problem is I cant power off to do this?
Info:
iPhone 4
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Mar 1, 2010
So my problem started yesterday when my phone got wet, not fell on water but water fell on it. I opened it up and dried it up, but when i connected it it wouldnt turn back on. So this morning i tried turning it on and it did.So my problem is that the phone is stuck in recovery mode, before that it just got stuck in the apple logo till i tried restoring it.
Itunes gives me error 6 and sometimes 13.i dont care what i have to do i just want my phone to work, i have att so i dont care about the baseband.
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Jun 17, 2010
I've got a 3GS which was 3.1.3. I had to restore because a few apps wouldnt load properly. When I restore and it finishes it comes up with the itunes & cable screen and iTunes says its in recovery mode (error 1015) and i must restore it - again.I've tried a couple of things including irecovery but my PC is a win7 64bit system and it kind of killed off all my USB ports. I've tried on a Vista Machine and also tried on iTunes 9.1 and the new Beta.
Will Apple sort it out? Will they send it off or replace it if they cant get it working again? It's only got a few days left on the warranty
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Feb 26, 2010
I have a 3GS running 3.1.2 and BB 05.11.07. I believe my phone is stuck in recovery mode. It's black and has the Apple logo on it. Is there a way I can fix this issue without restoring the phone? I don't want to install 3.1.3
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Mar 14, 2012
I got my iphone 4 updated to ios 5 months ago and it was successful. However, i was updating my software to ios 5.1 using the phone itself and it went into recovery mode after that. The moment before updating it was fine and now it stuck in recovery mode, showing the itunes logo and usb cable.
I connected my phone to the itunes on my laptop and it shows that my iphone is in recovery mode and must be restored. I've tried restoring it but after the restoration cycle was done, it pop up a window saying there's an error (1) occuring and my iphone was unable to be restored.
Info:iPhone 4, iOS 5.1, update and recovery failed
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May 8, 2012
Yesterday my sister told me she had a problem with her iPhone.She was on 5.1.0 and updated OTA to 5.1.1. When the update was done, her iPhone rebooted and displayed the 'connect to iTunes' screen. She gives it to me, I do what I can and after several restores the only thing that shows up after a restore is the 'connect to iTunes' screen. In iTunes, it says it's in recovery mode and needs restoring....again.
Info:
iPhone 4, iOS 5
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May 11, 2012
I started to upgrade my ios today. Next time I pulled my phone out it wouldn't respond. After holding the home screen the connect to iTunes image popped up and wouldn't go away. When I got home and connected, I was told to restore. I did so, and after the thirty-minute software update, it was now returned to the connect to iTunes screen and is giving me the same message upon connecting to iTunes.
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May 16, 2012
My iPhone 4 got wet and when plugged in it displays plug into itunes but when I do it doesn't recognize it. The computer aknowleges that I plug it in because it installed the driver but itunes and tinyumbrella do not so I can't get it out of recovery mode with either nor with the button combo. Any idea why it won't work or have a way to fix it?
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May 25, 2012
Now my phone is stuck in recovery mode after an update. I get unknown error 1403 after itunes tries to restore the phone for more than 10 minutes. Any way to fix? The help article for error 1403 just tells me to connect to itunes. Connecting to itunes tells me to restore, when I hit the restore button, it updates for a loooooong time then says "unable to restore, unknown error (1403).
Info:
iPhone 4
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May 28, 2012
This morning I connected my iPhone 3GS to my computer and itunes told me it couldn't recognize my phone and needed to restore. This had never happened before but I clicked restore anyways but recieved an error message. After about an hour of trial and error going through Apple's diagnostics I fixed the problem by enabling Itunes in Norton Security, which had just updated recently so I thought that was the issue. Itunes began letting me begin the restore process (without showing an error/failure message) but simply freezes every time halfway through the update. Each time the bar at the top will will up about halfway and then stop forever. If anyone can help me with this issue I would really appreciate it! Obviously I use my phone everyday and it is completely unusable in it's current state.
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Jun 19, 2012
I recently purchased an iPhone 4s and I set it up via iCloud and it worked later when I arrived home after going with my dad for a party my iPhone would not start it was in recovery mode so I tried putting it in iTunes and starting restoring it then after it was 75% done it rebooted and iTunes says "the iPhone 'iPhone' could not be restored an unknown error occurred (1) so I tried again but still no luck and I also tried putting it in dfu mode but still no luck. I don't think it has been jail broken because I don't know anything about jail breaking .
Info:
iPhone 4S, iOS 5.1.1
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Jun 30, 2012
I recently lost my phone, so I used the find my Iphone app on icloud. I had locked my phone from there. Once I found my phone I unlocked it with my password then it immediatly went to the recovery screen where it tells you to plug into itunes. I thought that it was just because of the find my iphone app. But I have tried recovering it more than 10 times. I updated my itunes restarted my computer changed USB hubs and tried DFU mode. Nothing will work! I can get it to open up my actual phone but when it is in this mode the home button does not work, and if I hook it up to my computer it goes back to the recovery screen. I really need to fix this and would prefer that it didn't cost me any money.
Info:
iPhone 4
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