So here is my original post from yesterday. Today I got e-mail confirmation from Apple.
Quote: Hey guys just got off the phone with a rep who was real nice. I explained to him I already bought a bumper for the signal issue and that anything they could do would be appreciated. I was put on hold and about 10 minutes later a supervisor came back on the phone and said that they would like to offer me a product from the apple store as compensation. He said that I would have to pick out something in the $75 price range, so I decided to pick the in ear headphones.
I think the biggest thing was that I was very polite and told them how much I have enjoyed the products over the years and that I was just a little annoyed with having to purchase a case to fix the issue.
Overall I'm really impressed and the people I talked to were great. I'll post my e-mail from Apple when I receive it as proof.EDIT: He also told me that another person would be calling either Monday or Tuesday to follow up on the issue.So yeah for those who didn't believe me here is proof.
how do i change my apple id in my apps ; i had another persons account on my phone now that i created my own , the old one keeps poppin up instead of mine
I got an iphone 5 from my aunt who used it for a while before giving it up. Now I'm trying to set all profiles. I could do some settings but when I try to update apps, it's my aunt's account that appears. How to change the id apple and use my account?
I have struggled over this for days. I recently lost the internet provider on my old internet account which was my old Apple ID. I successfully changed my Apple ID in ITunes to a new permanent email address. I cannot change the settings on the App store or ICloud. The suggested solutions for this problem have not worked for me because there is no option for changing the old Apple ID. When you tap on it, it does not change. I have tried signing in with the Old Apple ID (the old email account) and it doesn't work either. I have synced my phone (and lost my contacts in the process but that was an entirely different headache!) to no avail.
Some of the solutions stated that I should go to the store and tap on the Apple ID and it would allow me to change...no such luck. Also when I tried Iforgot, it would only let me change my password which is not really any help because the problem is the Apple Id.
I bought this iPhone before Christmas but now I don't like white I wanna change it back to black and it has a little scratch on the screen. Can I just go to apple store and change one? What I need to ready for it? Do I need to Book an appointment for this?
I've recently changed my apple id on iTunes and iPad 2. When I go to app store on my phone it's still showing old id and I can't work out own to change it.
The free,"Find my IPhone" app I installed says it needs updated (and the other 4 free games I have) but when I try to update, the Apple ID comes up with my husbands email, not mine. He has an Ipod and an ITunes account, no IPhone. I haven't purchased anything yet, but did created an ITunes account. Maybe it's something with that, but I can't figure it out. I tried logging out of ITunes and logging back in, same with the Iphone-settings, store, logged out and back in (and it shows my correct account). I also synced my phone. Itunes shows my name at the top, too.
i tried going into store and so on but everytime i try to update the games that i downloaded it is still looking for my boyfriends brother in law's apple id. we tried changing it but it is still under his apple id. what should i do to change it totally that his apple id will not be ask anymore when i will be updating my downloaded games and applications?
I had an old email set as my apple ID in my phone, and now I canceled that email so I can't access it. I made a new apple ID but can't put it into my phone. When I go to settings>store and log it in, it says "cannot accessa itunes store". What can I do do sign in with my new apple ID? I have verified it and everything.
Im trying to change my apple id in itunes, but i dont know how. Its set up in my iCloud but it wont do it for iTunes...so how do I change my apple id for iTunes?
I have changed my ID and Password for my itunes account however, I can't seem to figure out how to change it on my iPhone 3GS, how to make these changes in the phone?
I got a new laptop and I set it up with a new Apple ID at the apple store (@me). Now I'm at home trying to figure out how do I take off my dad's apple ID and put on my new one. I have mine on but when I go to the iCloud settings on my phone it brings me my dad's ID.
Info:iPhone 4S, iOS 5.1.1, Need to change Apple ID