AT&T and iPhone data use charges - WiFi and cellular link options Many people have complained about unusual data usage charges on their AT&T iPhone bills -- often 10s of megabytes in one transaction, posted in the middle of the night. Here are a couple of updates based on the AT&T support portal: WiFi vs cellular link: Connecting to a local WiFi hotspot and turning off your cellular data connection will block cellular data transmission and related charges. (Except for SMS messages, which are very small.) There are some gotchas, however: (a) If your iPhone goes 'to sleep' (the screen goes black), it will revert to the cellular data link, unless it is plugged into a charger. (b) Even if your iPhone is plugged into a charger, it will revert to a cellular data connection if the WiFi link drops, e.g. due to a momentary glitch with your internet provider or electric power supply, so.... (c) The only way to completely ensure that your iPhone will not revert to a cellular data connection is to turn it completely off. You (obviously) will not be able to receive calls, however.
Large data transactions in the middle of the night: Unusually large 'chunks' of data that are apparently sent around midnight are a related issue. You may think that you could avoid these mystery charges by making sure you have a WiFi connection running at night. A number of 'czars' on AT&T's site stated, however, that this is are simply an artifact of AT&T's billing system, which "aggregates" transactions that occur throughout the day into one summary charge, which is posted in the middle of the night. If this is accurate, the data connection(s) you use throughout the day will determine how large this 'summary' transaction will be.
Note: Our bill does not appear to square with AT&T's explanation. For example:
39 04/06/2012 09:36PM phone Data Transfer 7 KB 0.0040 04/06/2012 10:35PM phone Data Transfer 7 KB 0.0041 04/06/2012 10:41PM phone Data Transfer 369,759 KB 30.00
If all of the data from 6 April was 'rolled up' into the massive 369.8 megabyte transaction at 10:41pm, why are there two small transactions at 9:36pm and 10:35? We installed Onavo to try to get to the bottom of this;; I will post the results at the end of the current billing cycle.
Info: iPhone 4S, iOS 5, iPhone and AT&T unusual data usage
ihave an active wifi connection and can browse when my data services are on. if i do so when using some app like facebook i have being charged for using data like 10ps evry interval. my default browser is set to hotspot.. i have no apn. my os is 5 and my carrier is airtel india.
Going on a cruise next week that has GSM roaming on it. I plan to leave the phone off unless I need to check in with someone in US.I know that the voice rate will be $4.99 per minute, but how do I turn off the data portion of the phone to not rack up crazy roaming data charges. I do have unlimited international email but suspect the cruise ship does not count.
How can I disable my iphone 3gs so that I can't incur charges for data usage? My son has used up $30 in 2 days playing apps we've already installed. It must be data usage charges from the provider. I want to disable internet so he just plays the apps already on the phone without accessing anymore data.
I just upgraded from iPhone 3 to iPhone 4S. The salesman tried to sell me something called Zero Charger. I come home late and often just go to sleep. He told me if I declined the Zero Charger, I have to set the alarm for 1:00 A.M. to disconnect my iPhone from the wall, or the battery will be ruined in a few months. Is this correct? An iPhone user who comes home late cannot recharge his phone and go to sleep? I never heard that one. Also, are there any PC programs that cause a PC to work like Zero Charger? Meaning, when you connect your iPhone, they detect it, monitor the recharge, and shut off the juice when it is recharged?
Couldn't find anything answering this directly. I've just bought a 5320 on a payg tariff. If use GPS with assisted GPS and/or network-based GPS enabled will I incur any charges?
I'm having trouble using the GPS function w/o a data plan. I have set A-GPS off but I still seem to be flowing data and getting charged for it.My network is USA AT&T and I have an unlocked phone.I need help soon please as I need to use this in Alaska next week.
Have a Nokia 5230 with GPS. Am currently in Australia (live in New Zealand) for a couple of weeks and am just a little concerned now that the GPS may be getting some assistance from the local cellular network and don’t want to get home and find a Vodafone bill that equals the current deficit of Great Britain! When turn on Maps a warning comes up "Connection to network may be more costly when out of home network. In Position methods have turned off Network based but there is still an option called Assisted GPS “it wont work with this turned off” what is it does anyone know? Still have Integrated GPS selected but still needs that Assisted GPS for the GPS to work.
I got my Elm in June and to start with it was fine. There was the occasional moment where I almost had a heart attack when it wouldn't charge straight away but other than that there were no problems. A few months later, an update came out which I immediately installed on my phone. After the update, the home screen would no longer show my calendar, Facebook etc. (the widgets) and I discovered that other elm users were having the same problem after the update so I wasn't too worried by it.
However, I went to charge my phone one day (it still had 20% battery) and plugged it in using a Sony Ericsson wall charger and it did not respond, not even after several hours of waiting. The charger was definitely plugged in, turned on and correctly connected to my phone yet nothing happened. I turned my phone off and on again, still nothing, even when I used different wall chargers. I tried using the USB cable and plugging it in to my laptop and luckily it responded. However, it is very inconvenient to have to plug it in to my laptop every day and it charges painfully slowly. Is anyone else having this problem and can I do anything to fix it?The other problem I am having is that the Elm is using data (which I am being charged ridiculous amounts for) on its own.
I occasionally check my phone to make sure I don't have any missed calls or texts and within the last couple of months, I have noticed that sometimes the Mobile Internet globe is visible in the top corner of the screen and I have no idea why. I haven't done anything different to the settings yet I am being charged maybe £10 a month for data and I don't know what it is being used for or why and when it is activated. My phone is always on lock in my pocket so there is no way that I could be pressing any buttons by mistake and I have made sure that no applications are running. I have tried to keep Wi-Fi on in an attempt to stop the automatic connection to the mobile network but it just runs the battery down immediately and does not stop the data being charged to my account.
last nite i connected the usb cable it was working but now itz just charging it does'nt give me data storage. I have tried a different cable also but its the same thing..
I am off to Spain for a couple of weeks. I would like to use my phone abroad but not the internet through the data or anything else that uses the data There is free wifi at the Hotel so I just want to use that. How do I avoid any additional charges other than for phone calls. Are there specific settings that I need to change temporarily
In the Battery and Data Manager > Data Delivery settings we have some options with respect to using data over the mobile networks and roaming.Last weekend my wife (iPhone) and I went to the Canadian side of Niagara falls. I double checked that on both of our phones, we had the Data roaming option disabled, but as AT&T still gets reasonable signal, I left data enabled over our home network.From time to time, the phones roamed to Rogers where we either got texts or in the case of my Atrix a notification saying were roaming and that we had disabled data so couldn't access anything. Great - I thought.The iPhone made it through the weekend just fine. The Atrix, not so much.Very early in the trip, at one point when I woke my screen to check it, I saw AT&T at the top with the data transfer indicators active (and blue). Then, the signal switched to Rogers and the transfer lights stayed on for a few seconds, before eventutally disappearing and only then did the data roaming notification pop up.
I thought this was weird, so I checked my balance, and sure enough, I had 80kB of roaming data present. Not much but at 1.5c per kB I wasn't sure I wanted to keep chancing this happening, and so resorted to turning off mobile data alltogether - which I don't think I should have to do (and DIDN'T have to on the iPhone).I'm not all that impressed. The data roaming option is a software issue - as the network by default allows it and so the onus is on "us" to make sure we don't accrue unwanted charges - but how can I if the phone just kinda does what it wants anyway?
I was traveling in Germany and Italy, and I made sure to set "Data Services While Roaming" to "Off." However, I still did incur data roaming charges. They are really small-- like 15KB/day, but it's nonetheless annoying that my Blackberry Bold 9700 is using data even though I turned it off. I use AT&T. Does anyone know why?
how do I disable data completely avoid data usage and only keep wifi. I have Background Data in Off and wi-fi connected, but I still getting charged for data usage.
I have t-mobile as my provider, and I have their new limited $15/month data plan with my HTC HD2.I was wondering whether I can use wifi without data usage going towards my data plan.I expect that the 200MB limit will be reached pretty quickly if I cannot use wifi to balance things out.
I was just looking at Bell's rate plan promotions for the iPhone 4 and I noticed it said
From July 30 to September 30th get 6GB of data for only $30 per month with unlimited Wi-Fi in over 750 locations.
Now I was thinking is this a some sort of marketing tactic, to make some people think you normally really do have to pay, or do you actually normally have to pay?
So i went to the apple store because my phone was not charging and they told that it was water damage but it was not because i made a proffesional check my iphone. he than said that it was the thing were you plug the chrager to charge.after all of that my iphone 4 started charging when it was off but when i turn it back on it would not chrage, now it only charges when its off and not on. it even doesnt show the chraging sign on the statues bar at the top
So I got my first ever iPhone and it's the iPhone 4. I have the 200mb plan and I plan to switch cellular data off most of the time if wifi is available to avoid overage. Thing is, with cellular data off, I can't do certain things (ex. Receive picture messages via the Messages app) unless I turn on cellular data. So as long as wifi is available, will my phone still use up cellular data even though it can get data off the wifi? Thanks. I apologize if I failed to look up any threads on a similar subject. I did a quck search but they weren't really what I was looking for.
Question: I've used my iPhone exclusively on wifi so far. Yet, I have around 200 kB of data used under my usage details. I haven't even used the phone while on 3G yet.
AT&T customer service person said that when my iPhone 4 goes to sleep, i.e. the screen goes dark, wifi automatically turns off and 3G data takes over. This came up becuase my data charges were through the roof. The AT&T customer servive person said that while I'm watching Hulu if the screen goes dark then data streaming will go from wifi to 3G. And, Hulu will continue to be received on my iPhone even when it is asleep using 3G instead of wifi even if there is no video playing on Hulu.
I have an iPhone 4 and it has been using from 10MB to 100MB of my data plan while I'm on a WiFi network. This usually happens at night or when my iPhone is on standby and is killing my 200MB plan.I am almost always on a WiFi network and the most data usage seems to be around 12AM - 6AM. I have just picked up on this when I was out of state and needed to have my 3G on to get good reception (data roaming was off). Before then I usually never had my cellular network on and never had much of a problem.Now i have come home to an AT&T M-Cell. I cannot connect to the M-Cell unless I'm on 3G.
I have read many forums that all say that you need to turn off your data while I'm on a WiFi network. However this is just a work around and not a solution to what is actually using so much data. Has anyone found a better solution or has found an app that will keep a log of what is taking up so much of my data plan?
A colleague mentioned they have been charged for using FaceTime by their UK provider? It got me thinking, although it uses wifi to carry out the call, it initiates as a standard phone call so even when it switches to wifi does it still maintain that cellular connection and then the call comes out of your inclusive minutes or charges you? It got me thinking because if the new iPod does get FaceTime, with no cellular connection they obviously cant initiate the call in the same way the iPhone 4 does. Which then led me to think if you just go straight to the FaceTime button in the contacts app and use that does that go straight to a FaceTime call and therefore does not do anything cellular?
Last night my iPhone 3G stopped being recognized by my laptop. I can only charge it with the USB wall charger which ***** because now I can't restore or put music on my phone anymore. This is. Second hand 3G but the same thing happened to my old iPhone.
I am running firmware 4.2.1. My iTunes is up to date and I'm on windows 7.
So ever since getting my iphone4 a few days ago i have been more or less constantly connected to wifi, but for some reason when i do *data#, it says that ive used almost 2MB of data. Now to most of you that may not seem like alot, but the problem is i have been connected to wifi this whole time, and i dont believe data should have been sent out. last night i went to sleep at about 4 and 1.4MB was used and now when i wake up 1.7MB was used.... whats going on here!
Now the reason im so concerned about this is because i am only on the 200MB limit and only want to be using data when i have to, and not having data being sent out randomly without me even doing anything!
i have notifications off( not sure if this does anything), and under mail i have fetch new data off/ push off/ fetch on manual, and the facebook app i turned all push notifications off.
I think i turned all those off properly.... if not could anyone put some direction on how to turn all all that stuff (just incase im missing something?) But yea... so anyone have any suggestions on why data is being transferred when im not even using the phone?