BB Bold 9700 :: "Media Card Removed" Error - Hardware?
Sep 6, 2010
Hi, I'm new here and hope to validate my gloomy intuition.Got my new Bold 9700 yesterday, and several times a day since then, I get the annoying message "media card removed", followed immediately by another message telling me that a new media card has been installed, and my media files will be automatically updated. It seems to be a hardware issue, as I have replicated the problem by holding the phone with my index finger pressing lightly onto the area around the media card.It reminds me of the "death grip" issue that iPhone has, except this affects the media card instead of the antenna. Does anyone else have the same issue? Is it a media card problem, or a handset problem? Should I just exchange it for a new one (I just got it yesterday).
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Apr 26, 2010
My 9700 is only about a month old and it keeps saying that the media has been removed. Or ill go to look at my pictures and I only have access to the ones saved on device memory.So I've been popping it in and out to have access to it, but now when I put it in again (and its pretty annoying having to do this constantly) it's like it doesn't even recognize that its there. I want to try and fix it myself before taking it to robbers, any idea whats going on here?
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Jun 29, 2010
I am new here having jsut come from a BB Curve 8900 I love the speed of the new 9700 its a million times better. Anyway, I have a 2gb card installed but under the settings and memory section it says no card found. is there a way of getting it to reconise the card as my phone says its only got 90MB of internal memorey left which wont do me as I use it as a mp3 player as well.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Apr 10, 2010
I just bought a 9700 a few hours ago did the back up, blahh blahh. So then lastly I went to switch my media card and the 2gb that the bold came with isn't coming out. Its like stuck on something. I spent almost 30 minutes trying to get it out!
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Jan 16, 2010
Whats the best Media Card for the 9700? Does the 9700 support the 8 -16 GB SDHC cards?
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Jul 26, 2010
I have a BlackBerry Bold 9700. I have taken many pictures that are on my media card. I was on Facebook and looking at a friend's pictures. It was taking too long to download the picture, so I hit the return key to exit out of Facebook. When I went into my pictures to view the ones I had taken, there were no pictures there and I got the message "A Media Card has been inserted that is not formatted. Do you wish to format the Media Card now?"
Of course nothing happens if I hit "No".
If I select "Yes" it says "Warning: Formatting the Media Card will destroy any data stored on it. Do you wish to continue?" Of course I don't want to continue. I just want my pictures and videos back!!!!I have tried turning the phone off and taking the battery out.I have inserted a different media card and it can find the pictures on that card. I have inserted my media card into a friends similar BBerry and I get the same message about the card not being formatted.
Questions:
1) Is there ANY way to get my pictures back?I believe I downloaded most of them through the Desktop Manager, but I am not sure..
2) Any idea why this happened so I know how to avoid it happening again in the future???
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Jul 5, 2010
I just bought a Bold 9700 from a friend with no media card. Ive tryed 2 different ones and it want show theres a card in the device ive tryed a sandisk 4g and a 8g not sure the brand on the 8g got it from a bud to try but the 4g i bought new and still no luck it just says no media card inserted.
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Feb 20, 2010
I just recently got myself a Bold 9700.I was wondering, the 256 mb of space for Applications and Email is somewhat limited, even more so than the Bold 9000.Is it possible to store applications on the media card, which came with a 2 gb card? Or must it only be in that 256 of internal memory.
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Apr 19, 2012
I wanted to format my Blackberry Media Card, and restore it afterwards. I wanna make sure everything will be restored as it was including the calender, applications, contacts, notes and everything else.What should I do before formatting it to make sure everything will return as it was?
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Apr 6, 2011
The device is about year old, the media card was OK, it suddenly out of order. The message when I check >option >memory > A media card is not presently inserted in the device I tried the following ways:I tried to take out and insert many times, it doesn't work.I reboot by remove the battery while device is on, NOT workingI inserted the said media card to other Bold 9700, the card can be read, but when I inserted other card to my device, same messages appear,
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Nov 7, 2011
A couple of weeks ago I created a Back-Up & updated the software on my BFs BB Bold 9780, as he was getting a message saying there was no space for new photos when using the Camera, after BF had taken a photo. The photo was not stored, but there seemed to still be quite a bit of space on the Media Card.Following the update BF now gets a message each time he tries to access the Media Gallery or use the Camera, saying the the Media Card has not been formatted & providing a prompt to do so. After you format the Media Card it is possible to then take a photo. Or a couple of photos. If you try to go back to the Camera again or to access the Media Gallery the message comes back saying that the Media Card has not been formatted & provides another prompt to do so. If you follow the prompt again, you have delete all the data on the card. If you do not follow the prompt the Camera or Media Gallery does not open, you just go back to the title screen.
Last night I tried to connect BFs BB 9780 to my Laptop & after what seemed ages it hadn't connected & then when I finally disconnected the USB Cable, I received an error message on my Laptop saying the Media Card had a fatal something & could not be read...
The BB 9780 has suffered no real trauma to speak of, aside from dropped once or twice. The media card looks okay, I have removed it & put it back, still no change.
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Jul 31, 2011
Had my bold 9780 a few months now, it came with a storage card 4gb. Up until yesterday I was saving all photos etc to it then today it said I had a message on screen saying "media card has suffered fatal error" I took the card out tried it in my work phone and it worked fine.I tried the card from my work phone in my BB and nothing at all.Cuurently my phone is saying " A media card is not presently inserted in the device" when clearly it is!
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Feb 9, 2010
Today while I was running to make it into work and clock in on time my phone fell out my jacket pocket and now the media card isn't recognized by the phone. It's not showing up when I connect my phone to my computer either. Is there anything I can do to try and get it to be recognized again?
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Jun 6, 2010
When I go to option > memory,I only see free space of 100MB,I have got my SDmicro card of 2GB inserted, but it shows: A media card is not presently inserted in the device.And when I receiving a 4MB music file from a friend through BB messenger, its automatically declined and shows: There is not enough space in the folder.How come? How can I overcome this problem?
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Jun 20, 2010
Where can i find my hidden pics in my media card on my bb9700 I hate to do this, but I simply can't figure it out. Yesterday I had some of my files hidden on my phone that I could not access. The files that I want went to the media card when hidden. I've searched google and tried some suggestions, but I still can't find them. First, is there a way to get to the media card directory? People say to go to explore, but I don't have this on my device i even went on my stock theme from att it takes u too explore but it still don't show my hidden pics what gives.
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Jan 16, 2010
Just like it says, I'm not able to delete pics off my 16 gb card. Actually its more then that. When I press the menu key for options, in the section where " delete" and other options would be, all I show is properties. I've tested another card on my phone, no problems. I've tested this card on another 9700, same problem. Its definitely the card that is messed up. I've tried reformatting (won't let me reformat in my computer, I have to hook my bb up with it inside) and I still have the problem.
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Sep 1, 2010
The micro SD card in my 9700 keeps slipping, either after a light fall (in an otterbox, yay) or sometimes just out of the blue.Only noticeable result is that ringtones revert to the default. When I push the bugger back in, they work fine again.Will appreciate any advice other than returning the phone. I'd rather not send back the card either but will consider. Would rather just know how to make the card stick better if possible.
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Jun 23, 2010
My friend just purchased a Bold 9700. I am going to install a 16GB micro SD card for him. The transfer rate is SO slow and I basically want to fill up the card with music and videos. To put on 10Gb seems like it's gonna take over an hour!! Maybe even two!! Ridiculous!!Would it be possible for me to load up all the music/videos onto the card at my house, then just pop the SD card into his phone with all the media pre-loaded? Or would it not work?
Also, just a side question, but if I fill up the majority of the card (let's say I leave about 1 or 2GB free), would it affect overall general speed of the phone, or is that not affected by the SD capacity?
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May 16, 2012
My Lexar8GB MicroSd card worked for a long time. over the past month ive had it at its max capacity with 913 songs on it and a few hundered pictures. I unlocked my phone the other day and it said that i needed to format my sd card.. AGAIN. so i lost over 200 pictures that i wont get back and now i have no source to listen to music on the go. If anyone has any idea on how to fix this please tell me. ive tride taking the battery out and back in to reboot it but it does the same thing, and ive tried taking out the card and putting it back in... nothing. If im paying upwards of $600 on a smartphone that says it can do these things, i expect it to work.
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Jun 14, 2012
I need to reinstall my Bpld 9700 OS and can't get the desktop manager to recognize my device for backup of my contacts and calendar. How can I copy them to e media or SIM card and reload them after the OS is reinstalled?
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Aug 20, 2010
Every time I reboot my 9650, I get an error message that there is a problem with my media card and do I want to fix it. I always say yes and it gets fixed.
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Mar 8, 2010
I removed my media card, transferred some pics to my computer, then re-inserted my media card. Have done this dozens of times, but this time when I re-inserted the media card I got a message saying "Media card inserted contains errors please use a disk error-checking utility on a computer." I have no idea what this means.
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Nov 30, 2012
My Blackberry Bold keeps sending me a message saying my media card has failed because it has a fatal error. I have lost my photos and music. What do I do to repair?
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Sep 28, 2010
Alright, a friend of mine gave me a Blackberry Bold 9700 after unlocking it, which is awesome. What's not so awesome is that when I first turned it on, it informed me that the media card could not be accessed due to a fatal error. So I checked the card, made sure it was properly inserted, then went to the options menu and tried to format and repair the card, both of which failed. So I tried pulling the battery and that didn't work, either. Unfortunately, I don't have a card reader to actually check this out on my PC.I saw that there were other posts on here from people with similar issues, but I couldn't find a clear answer as to what works to resolve this.
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Aug 3, 2011
after having experienced twice the problem about the Media Card error upon a reboot and after having read hundreds of posts only about how to fix the problem, I tryed to think about what are the causes of this upsetting behaviour.Giving that the SD Card should be error free proven, these are my considerations:
1) When the phone shutdowns unexpectedly (e.g. battery drain or battery pull upon a freeze) Media Card is not safely unmounted, so if there were media files open by applications, the reboot finds them corrupted. NOTE that it couldn't be the very first reboot after a battery drain; maybe the files get corrupted only afer having accessed once again;
2) If using a SD Card of a Class higher than 2 (as far as I remember, the speed of the reader on the phone), it could happen that some transaction between the phone and the card is not closed correctly because the card response is higher than the phone can manage.I'd like to end up with some ideas in order to reduce the probability of this issue, that is anyway an unquestionably bug from RIM.
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Aug 3, 2010
I downloaded a couple apps from App World( crunch sms, a game, and ebay) and the game and sms I didn't like so deleted and restarted and now it says I have an unformatted media card and would I like to format. But if I format then won't it erase all of my stuff on the media card?
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Jan 25, 2010
So I checked the box to hide files on my media card but it seems that I can't get them back - I am using 5.0.0.423 and the "explore" option is not present when I click the menu button under "media". Any other ideas?
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Jun 15, 2010
I have had this problem for a few days. I have tried everything on the blackberry like remove, reinsert, battery pull, options--->memory--->format and repair to no avail. I plug the card into the reader and get nothing on both mac and windows.
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Jan 28, 2012
Alright, a friend of mine gave me a Blackberry Bold 9700 after unlocking it, which is awesome. What's not so awesome is that when I first turned it on, it informed me that the media card could not be accessed due to a fatal error. So I checked the card, made sure it was properly inserted, then went to the options menu and tried to format and repair the card, both of which failed. So I tried pulling the battery and that didn't work, either. Unfortunately, I don't have a card reader to actually check this out on my PC.
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