I have a Verizon Bold 9650. I have numerous issues, but the biggest one is on a call my voice sounds muffled to the person I am speaking to. I have called my work voice mail and it is poor quality and muffled in an area with 3G and 4 or 5 bars. I have wiped the device - no improvement. I have set Automatic Volume Control to Enabled - also no luck.
I have even replced the phone and have the exact problem again. I have owned blackberrys before and I could always count on crystal clear call quality on both ends, but not now. VERY DISAPPOINTING when BB is behind other smartpones in everyway except email and now the call quality is horrible.
If not the Bold goes back and BB will be "dead to me"
For the last few days all of my calls are breaking up on incoming and outgoing. At first I thought that it was the other person that I was talking to but after doing many calls, it is my phone.Is there anything I could do to get this problem solved?
I'm with a Telus provider and just this afternoon I've been having trouble sending outgoing calls and incoming calls and sending out bbm's. I was wondering if you guys have it too if you guys are with Telus. I really thought that they fixed the network and everything was fine. Reply back on suggestions on what I should do, because I already called technical support and they said they're in the process of fixing it.
Was on phone when my face dialed another number. I disconnected the face dial but killed the other call. When I dial out cannot hear ring or answer. Same thing on incoming call. Must have pressed something but do not know what.
I recently picked up a 9790 from Telus and I have noticed that it is randomly losing sound on outgoing and incoming calls. With outgoing calls it dials out fine and connects to who I am calling but I don't hear the ringing when the call goes out and I can't hear the person on the other end when it connects. When I receive a call I hear my ringtone but when I answer it I can't hear the person on the other end.The only way I can talk to someone when it is acting like this is to switch from headset mode to speaker.I played around with my phone and sound but could not find a fix. The only thing that works is a battery pull but even that is only temporary. So far the longest I can go is two days before I have to do another pull.
Any ideas on what could be wrong or should I just take the phone back and get a new one? I've heard this is actually an issue with the 9790 so I am a bit worried about replacing it when it could happen again.
My Bold 9780 is having troubles with incoming and outgoung calls, almost everytime the phone freezes and I have to remove battery to restore funtioning.
I got my new bold a month ago and have been having issues with the audio ever since I got it. I cannot hear when placing calls or when receiving. The caller can hear me but unless it's on speaker I cannot hear them. I've tried rebooting, network refresh, updating the software to 7.1 and it works for a little while and then back to not hearing anything.
My bold 9900 is behaving strange. Gets stuck and sounds or tones while making or receiving calls. Then the message appears like this. Net_rim_bb_ph_app (157) error. Every time having to reboot.
My wife and I bought a pair of RAZR M phones three days ago, and right from the beginning, soung quality was pretty poor. It doesn't seem to be a problem calling voicemail, I can hear the machine just fine, but on all voice calls, I sound very muffled, and have a hard time hearing the other person. I tried holding the phone in every conceivable way which made little difference. This is especially bad when my wife and I call each other. I went to the Verizon store (not where I bought it), and they denied there was any problem and sent me away. I am running Android Jellybean (4.1.1). On my old Sprint phone, this was never an issue, but background noise was horrible. With the RAZR M, there is no background noise, but no clarity either.
I just ordered a 9650 with wi-fi to replace my Tour. I'll be traveling out of the country and was wondering if there is a Skype-like application that would allow me to make calls when I have access to a hot-spot using the 9650's wi-fi? I know that Skype has an application for Verizon, but I'm on Sprint.
I just upgraded from a 8330 to the 9650. One of my favorite features of the 8330 was the "important calls" exception to the current profile. This was very useful because I work night shift and sleep during the day. I would set my phone to Quite and have my wife and parents listed under important calls because they knew not to call during the day unless it was an emergency.
Well I went to set this up in my new device and was shocked to see that it isn't there. Did RIM move the option somewhere else or is this very useful feature a thing of the past?
Also I don't just want to set a custom ringtone for them that will always override the current profile because sometimes I need my phone to be totally silent (i.e. in meetings). On the 8330 there was a check box that I could turn the exception on and off with.
I tried to make a call while wi-fi was on and connected, it wouldn't go through. likewise, when someone tried to call me when wi-fi was on, they went straight to voicemail. i tested it when i got home and same thing...wi-fi on, no voice. wi-fi off, voice calls work just fine.the only think i can think of is that i have skype installed but not logged in yet, so maybe it's trying to make calls that way? i'm going to be kinda bummed if i have to turn off wi-fi to use the phone.
I use the Phone Calls Only profile when I go to bed (I figure if it's important someone will call me, I don't want texts, facebook and emails waking me up).I used this profile on the Tour and it worked great.Just tried it last night on the bold and BBMs and emails were not silent, however, my sound settings are all identical to what they were on my tour. My understanding is the profile Phone Calls Only overrides any settings you have, and only makes noise if the phone rings. This was not the case.Is my phone defective, is do I need to do something else to set this up on my Bold?
Running OS v.5.0.0.1006 (bundle1644, Platform 4.2.0.437). Sometime today the sound notifications stop working on my phone. Vibration still works and I can hear MP3 songs via the handset speaker only {not speakerphone}. I have tried a hard reset by removing the battery and by pressing Alt-uparrow-Del. I checked for available software updates and it stated there are none available. Any ways to restore the sound for my notifications?
i just purchased a replacement bb bold 9000 off ebay (it's an unlocked at&t handset that i bought after my bb bold got stolen... total bummer) and it was working fine all week up until last night when it stopped being able to handle incoming and outgoing calls and texts. The internet and email functions still work which is very peculiar. also some further info, when i put my sim card into another handset (in this case a nokia e65) all my normal call functions work and when i put another sim card in the bold the same thing happens (when i try to make a call it instantly pops up with a call failed warning). another thing is the bold shows full service coverage... currently the bold about shows... v4.6.0.304 (Platform 4.0.0.247) im on australia and for some reason i cant update the os to v5
How can I get a folder that puts all my calls in one place other then in the messages area? I upgraded from the 8330 and on there it had it's own special folder for call logging. Now on the bold it's combined in the msgs folder along with my emails.
I just upgraded to a BB Bold 9650 and have synced with Outlook. I input all of my phone numbers in Outlook in the following format: (XXX) XXX-XXXX, but when I receive an incoming phone call on the home screen the numbers appear as XXXXXXXXXX (name is correct). When I look on the call log, they appear correctly and when I check my address book in the device, they appear correctly.I only sync one way - from Outlook to the Device. How do I get them to appear in the correct 10 digit phone number format with parentheses and hyphen?I had another Bold before this and had no issues with this at all. I am wondering if I need to use the Backup and Restore feature in the DTM to delete the address book completely and start again.
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
Every time i try to make a call, it doesn't dial, all i here is this loud noise. It sounds like the old dial-up tone that would come from computers. How do i stop this and just make regular phone calls?
I just got an LG G3 on Sprint a week ago and for some reason some of my outgoing calls will start dialing and immediately just do the "off the hook" tone. I tested to see whether this happens to everyone I call by calling one of my coworkers and the call went through fine. This "off the hook" scenario has happened to me twice for two different numbers, and their phones are not off the hook. When I used my coworkers phone to call them it went right through. I do have service in the area I am at. I even have 3G. This has never happened to me on my Samsung S4 when I owned that. Why is this happening and only to certain numbers I call???
My Iphone 3Gs disconnects during outgoing calls very regularly when reception is fine. Message on phone is Call Failed. Is there a simple solution for this this or does it require specialist Apple fix
