Nokia Lumia :: 920 Proximity Sensor Bug Turns Off Screen Error

Dec 17, 2012

Proximity sensor in my lumia 920 turns the screen off even when i am holding the phone in my hand and am looking at it. It should turn it off only when I hold it up against my ear.This is verry annoying as I cannot get to the incall screen at all, not even to disconnect the call. I have to wait till the other party hangs up so that my screen can return back.

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Nokia Lumia :: Proximity Sensor Not Working Screen Turns Off

Apr 14, 2012

During outgoing calls, the screen rarely, if ever, turns off due to the proximity sensor - I need to manually do it using the screen lock button.However, with incoming calls, the screen turns off fine (due to the proximity sensor).For both incoming and outgoing calls, it is often impossible to get the screen to light again once it is off.Initially I thought my proximity sensor might be faulty, but the proximity sensor works perfectly in the diagnostics app. So it seems to be a software issue.

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HTC One S :: Proximity Sensor Turns On But Not Functioning During Call Using Speaker

Aug 2, 2012

I have a One S, about a month old. Since practically new I've noticed that when I make a call and use speaker phone the proximity sensor (dull rapidly flashing red light) turns on but doesn't function during a call, when the call is ended the proximity sensor is still turned on until I either restart the phone or make a call without speakerphone and end it. Making a call without speaker phone the proximity sensor functions correctly and turns off when the call is ended.

I have asked HTC support about this, they have recommended clearing cache partition through boot menu and clearing HTC sense app data, neither have worked and they are now suggesting the phone be sent for repair. Would you agree that this could be a hardware issue or is it more likely a software issue since proximity sensor functions normally unless the speaker phone is used?

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Nokia Lumia :: Proximity Sensor After Update?

Jul 12, 2012

i received the update notification to Tango through Zune. After perform the update, I noticed that when making or receiving calls, the screen immediately turned off and is not turned on again until the other person hung up.I did the tests in the diagnostic menu, and the proximity sensor always shows "detected".The problem is the same as in this post [URL]....I did a rollback to the previous version and the problem was solved, but went update to Tango again, the problem reappears. I notice that problem appears just after the firmware update from Nokia.My current versions:SO: 7.10.8773.98Fw:1600.3031.8773.12121Hw: 112.1402.2.1Prod Cod: 059N356´╗┐

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Nokia Lumia :: Proximity Sensor Doesn't Switch Off

Nov 12, 2012

When I make a phone call, or accept a phone call, it seems my phone locks the screen completely, as if I had it next to my ear (i.e. the proximity sensor), even when I don't have it anywhere near my head.

I cannot end a phone call, or switch to loudspeaker etc. - nothing.

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Nokia Lumia :: Proximity Sensor Not Working Correctly

Apr 5, 2012

I have updated the latest firmware (1600.2487.8107.12070) just a week back. Even now the battery backup is not good enough as boasted by your team. The battery does not even last for 8 hrs. This is the first time am facing such a poor battery backup for a Nokia Device. Though the call end issue is resolved in this update, the proximity sensor issue still remains. The screen blanks out when the proximity sensor is activated while calling and has to be activated again to bring back the normal screen.

Steps to reproduce this issue:

1. Make a call
2. Take the handset near your ear (The proximity sensor is activated now)
3. Move it from your ear (The proximity sensor is deactivated now, but the screen is still blank)
4. Again take it near your ear and release it again (The screen is visible now)

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Lumia 950 :: Phone Proximity Sensor Not Working

Nov 26, 2015

Where the 950's proximity sensor is located? I want to make sure my screen protector isn't covering it. It appears to be to the left of the camera. If that's the case then my problem shouldn't be the screen protector as whatever is to the left of the camera is not covered..

Whenever I dial a number my screen goes black as soon as I hit the call button. It does not wait until I put the phone up to my ear as my 920 and 640 do. I have to hit my power button twice to get the screen back. It's acting as if the proximity sensor is stuck on activated.

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IPhone :: Temporary Work Around For Proximity Sensor Error?

Jul 23, 2010

I thought everyone might like this one. My wife has incredible problems with the proximity sensor on her i4, and last night she came up with a solution. I thought it was pretty clever, so I am passing it on here. She said that when she was in a call somehow she got switched to contacts (we all now how this happens, but she was unsure what she had done to make it happen) and had the green bar at the top (press to go back to active phone call bar). I explained she had gone into the contacts section of the phone while on a call. She found that since the phone activities were no longer on the screen, no more mutes, hang-ups, face dials, etc. occurred for her no matter what she did. So for the time being her resolution (although this is basic, it will work for everyone) is to leave the active call, while still on the call, to keep the phone actions from being activated by her face while on a call. it works for her, makes her happy, and we were able to talk for an hour without any of the past problems (she is across the country and no where near an Apple store to have them look at it, so in the meantime this will work for her). So if you find yourself in this position, it may be a handy work around in the meantime while waiting for the official fix from Apple. I just though it was a clever idea (usually she doesn't think about things like this) and since it works for her and enables her to make calls without problems, I am ecstatic (at least maybe she will stop complaining about the issue, yet I have to remind her that SHE was the one that wanted the phone so bad, and now she has it so bad!)

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Nokia Lumia :: Proximity Sensor Stuck In "Detected" State?

Jun 17, 2012

I am unable to end calls on my Lumia 800. As soon as I hit send on a phone call, whether the phone is close to my face or not, the phone goes black, and stays black until the other end hangs up.

I went into the Diagnostics to check the Proximity Sensor and it is stuck in "Detected" mode. My phone has no screen cover and is only about a month old. There's nothing obstructing the top right side corner over the sensor. This behavior didn't begin after any update, and I have no background tasks running (though I don't believe the sensor is available via the APIs anyways).

Since there's a ton of people on xda-developers with the same issue, is there any fix to this or is my phone faulty? Is Nokia aware of this and has there been any effort to contact providers or Lumia 800 customers to let them know this is a major, wide reaching problem with this phone?

OS version 7.10.8107.79
Firmware rev: 1600.2483.8107.11501
Hardware rev: 112.1402.2.4

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LG G4 :: Proximity Sensor Always On When Screen Is Off

Sep 11, 2015

LG g4 proximity sensor always on when screen is turned off.

If the screen is on, but before unlock, proximity sensor is on as well. It will turn off only after unlock the screen to home screen.

Will it cause battery drain and infrared light burned out/dead after being *"ON" all the time?

It is infrared, so you can only tell if you use another camera or phone look at it. it is easy to test, just look proximity sensor with another camera or phone camera (that can see infrared, can be test with your TV remote)....

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HTC One M7 :: Proximity Sensor - Screen Turning Off When About To Key Something In While On Call

Jul 21, 2013

Issue with the proximity sensor shutting the screen off when you're about to key something in or multi task while on a call? The phone keeps shutting the screen off while I'm on call. This usually happens when I have to use the phone to search for something or enter in a number, multi task, enter extension ...

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Xseries :: Touch Screen And Proximity Sensor

Apr 26, 2011

When talking on the screen are activated any keys - the media, the button to turn off the microphone. Sometimes when you dial and put the phone to the ear he cut off talks. Proximity sensor works and the screen fades to where my ear. I do not know how to obtain it but it is very nasty. Version of software after the update is 30.0.003 but the problem remained.

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Xperia Z2 :: Proximity Sensor Always On But Screen Goes Black While Calling

Jan 27, 2014

My Z2's goes black while calling. When I took the diaganostics the proximity sensor is always ON. never turn off. What should I do ?

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Motorola Electrify :: Proximity Sensor Not Turning Off Screen

Sep 27, 2011

I have noticed that when I start a call and put the phone to my head (or hand above the sensor) that the screen stays on. I do know that the phone's "pocket mode" works, which tells me that the proximity sensor is functioning. Faulty or non-existant software for the phone app?

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Xperia X10 :: Locking Screen When On A Call (Proximity Sensor Not Working)?

Dec 21, 2010

My X10 with 2. 1 doesn't lock the touch screen when I'm on a call. When I'm done with the call the phone is in various places on the phone book. The phone is set to lock at 2 minutes for various reasons and I don't want to change that only when I'm on the phone call.

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Motorola Droid X2 :: Proximity Sensor - Screen Not Turning Off During Calls

May 29, 2011

I can't seem to get my screen to turn off during phone calls on this phone. Is there a proximity sensor setting I'm missing or is this a bug?

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IPhone :: Screen Wakes Up FaceTime/Speakerphone Suddenly On / Proximity Sensor?

Jun 28, 2010

When i'm on a call, with the phone to my ear, the screen wakes up and FaceTime/Speakerphone suddenly turn on. Anyone else getting this? And I had the 3G before so i'm not 'holding it wrong' or anything..

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Xperia Z3 :: Proximity Sensor Doesn't Work And Screen Stays Always Off During Call

Jul 3, 2010

Just bought an Xperia Z3+,its been 4 days from now and since i did all updates,my proximity sensor doesnt work and screen stays always off during call and i cant bring it back.And i cant even end or close the call if the other part doesnt end the call.Sometimes it work and sometimes not.I dont use any cover or protection.I also did repair with Sony PC Companion,but still nothing.

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Xperia Z2 :: Proximity Sensor / Screen Goes Black During Call But Register Touches

May 21, 2014

My screen goes black during call as normal. But the screen can still register touches. This made me end call (via my face) several times!

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LG G3 :: Power Button Hangs Up Calls But Only With Screen On (face Away From Proximity Sensor)

Mar 5, 2015

On my S4 it would hang up the call without me having to wait until the screen came back on which I liked better .

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Samsung :: Corby Pro Proximity Sensor Automatically Locks Screen / When Talking On Phone?

Mar 23, 2010

Does the Corby Pro have a proximity sensor that automatically locks the screen when you're talking on the phone? If not, would that present a problem?

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Nokia Nseries :: N8 - Proximity Sensor During Calls Is Killing Me?

Nov 4, 2010

again and again the proximity sensor is driving me crazy almost 90% of my calls faces End mute hold and bla bla bla ... the cheek keeps touching the screen and hilarious clicks are made during calls ... i swear every single call faces end mute hold .. am too disappinted am avoiding calls now !

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LG G3 :: Screen Turns Off When Blocking Front Sensor

Mar 15, 2015

Screen turning off when blocking the front sensor next to the front camera? I had my G3 for 6 days and I started to notice today that every time my finger hovers over that sensor the screen will turn off.

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LG G3 :: Screen Turns Off Whenever Cover Sensor On The Top While On Lock Screen

Jan 10, 2015

I have an LG G3 and every time I am on the lock screen and I cover the sensors (I think it is called the ambient light sensor or proximity I am not sure) the screen turns off, even if I use the physical power button and not double tap to wake. It makes it difficult to use while in an arm band case, also when trying to check it while keeping it inside my back pack since it keeps going off until I take it out and unlock it.

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IPhone :: Proximity Sensor Sticks "screen Off"

May 19, 2012

My iPhone's proximity sensor has all of a sudden started sticking to "screen off" even after I remove it from my ear. It's getting very annoying, especially when calling companies with those menu driven phone answering systems. Anyway, does anyone else have the same problem?

iPad, iOS 5.0.1

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HTC One M7 :: Proximity Sensor Not Working?

Nov 13, 2014

My phone no longer goes black when I put it up to my ear to talk on the phone. What could the problem be?

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LG G3 :: How To Disable Proximity Sensor

May 19, 2015

My problem is the screen goes blank when making a call and does not wake up. I cannot therefore use the keypad or terminate a call.I replaced the screen a while back and everything worked fine for 5 months until now.I am looking to disable the proximity sensor as it does not work so the screen is then on all the time when making a call.I have not been able to do it through settings so is there an app that would do the trick.Model is D855

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IPhone :: Proximity Sensor On 4?

Apr 29, 2012

When talking on my iphone4, I continually push buttons on my phone with my face.I've learned it,s a problem with the proximity sensor. Is there a fix for this problem.

iPhone 4, iOS 5.1

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Nokia Lumia :: 900 Screen Turns On After Turning It Off?

Jun 27, 2012

my Lumia 900 from Rogers is now powering the screen on by itself shortly after pressing the lock button to turn it off. This can happen up to 2-3 times after pressing the lock/power button. Sometimes even in my jacket pocket the screen will turn on by itself. It's really starting to make me mad as this consumes my battery.

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IPhone :: IP4 Proximity Sensor Not Working

Jun 25, 2010

Noticing someting wierd with my new iPhone 4 - the proximity sensor doesn't seem to work well (or at all..)When the phone is up against my ear or if I'm cradling the phone between my ear and shoulder the proximity sensor should disable the screen and touch controls until it detects that I've pulled the phone away from my head. My iPhone 3G excelled at this. My iPhone 4 however seems to want to keep the screen on at all times, causing "cheek dialing" issues, mostly trying to initiate FaceTime.

Anyone else experiencing this?

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IPhone :: Proximity Sensor Is Weak

Jun 25, 2010

So I've had my iPhone 4 for a day or so now and have noticed the proximity sensor is much weaker and you have to be pushing your head against the actual phone and that when I have speakerphone turned on the mic does not work. This problem is only confined to speakerphone, the mic works in every other situation even on skype speakerphone works.

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