Motorola Motoactv :: Missing Workout Data?

Aug 15, 2012

I've been using my MotoACTV for just over a month and I've been running a sync over wifi after each workout. I took the device on holiday with me for 2 weeks and tracked ~5/6 runs on the device while I was away. I just ran a sync via the USB when I got back and it looks like it's lost the data for the 5/6 runs. The data isn't online and they are no longer appear to be on the device

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Motorola Motoactv :: Website WORKOUT Tab Missing Data

Jan 16, 2012

My account suddenly lost all the workout data. My goals, settings, workout plans, calender....all that data is present. And when I log in I see my latest workout, but when I click on the view details button or click on the wellness tab I get nada.

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Motorola Motoactv :: Missing Workout After 4.55.71 Update?

Nov 19, 2011

A workout I completed on Friday appears on the MOTOACTV but not[URL]. A couple of test workouts today have synced just fine, but the Friday workout still does not appear on the site.

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Motorola Motoactv :: Recent Workout Missing?

Feb 16, 2012

Is it possible to recover it? When I connect device and look what is on disk I do not where workouts are stored and in logging I got only logs from October while I purchased device in January???

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Motorola Motoactv :: Workout Missing But Personal Best Recorded?

Mar 8, 2012

I am missing a workout, but I know it was recorded because I have only had the device for a little over a week and the workout was recorded as a personal best for both time and distance. I have synced and it doesn't show up. It doesn't show in my recent workouts on the device. I also tried recording a short workout to see if it will reappear, but that didn't work.

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Motorola Motoactv :: Portal - Missing Workout On Summary Bar?

Apr 9, 2012

Back in January there was an issue with portal - sometime workouts were not shown on summary bar.Today I noticed that the issue has re-appeared - please see screenshot below. On Sunday I had 3 workouts (elliptical, outside walk and weight) - the main chart on the page has three items in stacked column view, but summary bar at the top shows only two.

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Motorola Motoactv :: Workout Does Not Contain Any Raw Data?

May 10, 2012

Yesterday I do an interval workout and lost part of my training and another part I receive this message!

In the watch I can see the informations and the route, but in the site I receive this message and 2 workouts from is missing!

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Motorola Motoactv :: Workout Does Not Contain Any Raw Data

Jan 4, 2012

I did two activities in my last run, and when I check in MOTOACTV website, it shows "Workout does not contain any raw data".

Did I set it wrong by combining 2 activities in 1 run?

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Motorola Motoactv :: Incomplete Workout Data

Dec 29, 2011

All of my runs start and end in the same place (in reality). However, the last n minutes (or miles?) of every run seem to be getting lost somewhere. The problem exists in both the device and on the site, so I'd assume it's getting lost in the device.

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Motorola Motoactv :: No Workout Data Online?

Jan 1, 2012

I have synced the device after each run and today it doesn't show the run I did online, but shows on the device as synced. Using Windows exploerer to view...

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Motorola Motoactv :: Workout Data Not Recorded

Dec 31, 2011

I just completed an indoor 5.75 mile jog. I hit the stop button. The unit showed 0 for distance on screen.Confused, I then confirmed to end the workout. The unit repeated the summary to me at 1:02:36 and 5.65 miles(within atenth of a mile of the treadmill, good deal). Still the display info showed no distance laps or heartrate info. Why did it not record the data, but the audible summary was correct?

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Motorola Motoactv :: Sharing Workout To Facebook Has Wrong Data

Sep 17, 2012

I just shared my latest workout to facebook. When it generates the link, the information that it puts in the little description is NOT the metrics of my run. For example, I uploaded a 4.25 mile run......when it posted to facebook, it says I had a workout of 2.32 km. Now, if someone clicks on the link, they will see the correct data, but still this bothers me.

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Motorola Motoactv :: Print Or Share Workout Data With Route Map?

Sep 9, 2012

I have previously used Garmin Connect for uploading & sharing my routes & data. The data & map could be printed, or saved as a 2 page PDF. However, when I print from this site I get 7 pages of mostly useless generic stuff- such as scheduled workouts, etc. The details I'm looking for don't start until page 6! Is there currently a way to efficiently print, save, or share the detailed report of a specific workout, distance, pace, route map, elevation, heart rate, calories burned & music?

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Motorola Motoactv :: Data Inaccessible When Workout Paused - User Poll?

Jul 6, 2012

Name the distance and type of race, I've likely done it several times over. I've trained with heart rate monitors, GPS devices, and Power Meters (for cycling). I push myself hard during workouts. I'm not saying this to impress anybody, trust me - I'm no pro. But I write this in the hopes that someone from Motorola actually reads this and thinks, "this guy represents our target audience. Maybe we should hear him out..." After all, there are plenty of people who train like me. If you're one of them, or if you're a MOTOACTV user who just sees the value in being able to see your data when paused, please add your vote.

The fact that the screen freezes when a workout is paused is the single reason I reach for my Garmin when I'm going out for a serious run. The ability to hit pause, assess how the workout is going, and make adjustments midway is critical. When I stop to take a drink of water, the first thing I do is hit the pause button. The second thing I do is see how I'm doing. Am I going too fast, too slow? Is my heartrate where it should be? What can I do to get back on track? My Garmin gives me all the information necessary to answer these questions. The MOTOACTV gives me nothing other than a song to listen to when I'm fuming over the ridiculousness of this "feature", or rather, the lackthereof.

There is a reason even professional athletes gather around their coach during every time-out, between quarters and during half-time. It's to assess the situation and make adjustments before it's too late. Imagine if, during every time-out or other break in the action, someone comes and tapes the coach's mouth shut and ties his hands behind his back. "How am I doing, coach?" Shrug. "Any advice for me coach?" Shrug. The game resumes, and the coach is allowed to speak again. Yup, there's your MOTOACTV. It's your coach, and he's no where to be found when you need him most.

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Motorola Motoactv :: Restore Workout Data On Device After Factory Reset?

Jun 28, 2012

I had to do a factory reset (finess sync had stopped working); how do I get the workout data back onto the device?Right now it says ""No Recent Workouts Recorded".

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Motorola Motoactv :: "Workout Does Not Contain Any Raw Data" Error?

May 10, 2012

Wow, what a disappointing first experience. First, have huge issues connecting to Wifi network for the first time. Then, go for a 6 mile run and sync. I go to and get an engineering-guy-wrote-the-nonuserfriendly-copy popover that says "Workout does not contain any raw data".Then, I come here to ask a question and I'm asked to fill out 5 separate, non-sequential forms before I get to access the Post Question link. Someone on your Support Forum UI team REALLY needs to sit down and look at these steps and try to unify them in one flow. Quite possibly the most ridiculous support form sign up process I've seen of any OEM, ever.

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Motorola Motoactv :: Run Data Missing Information?

Jan 17, 2012

I recalibrated my device for both walking and running. I ran for 30 minutes. I have attached a picture of the data. As you can see, even though I am running at about the same pace throughout the run, there are huge empty spaces where it must think I am not moving. why that is the case or am I just not understanding the data display

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Motorola Motoactv :: Did Not Record The Workout?

Jul 2, 2012

So I tried the Race Myself feature on my 20 mile bike this am. When I got done, I went through the "End Workout" selected an intensity and hit "Done"--but it did not record the workout--is that what it is supposed to do?? I figured it would at least record today's workout as a new workout.

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Motorola Motoactv :: Notifications During Workout?

Apr 6, 2012

I have the weather app on my 16G, and while I get weather updates every hour when I am just wearing the device, when I am in workout mode, I do not get the hourly weather updates consistently until I stop the workout. This isn't right is it? I should get the weather updates every hour regardless of mode.

Since there is no thermo on the Motoactv, I like to know the local temp while on long training rides.

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Motorola Motoactv :: Map Is Blank During Workout?

Jan 22, 2012

During a workout the map view (swipe to the right) is blank at all zoom levels.

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Motorola Motoactv :: How To Set More Than 2 Intervals On A Workout

May 20, 2012

I just got the Motoactv. I did my cardiopoint testing at Lifetime and the Motoactv does not sync with the enewleaf program. Some of my workouts have 3 different zone levels in one workout, how do I set that on a workout for the Motoactv?

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Motorola Motoactv :: Can't Re-upload Workout

Nov 13, 2011

I attempted to set up a multisport workout (10 minute warm up run, interval repeats, 10 minute cool down) and ran it today. I must have mis-configured the workout because the device did not auto start the interval activity after the warm-up run. So, I just started a new, quick-start workout for my intervals and cool-down.I've been working on a script to convert the csv data to .tcx data (I have several years of fitness data in .tcx already), and was hoping to stitch the workouts together. When I sync'ed to the motoactv site, I couldn't access the botched multi-sport workout. The site displayed an error that read something to the effect of "Workout contains no raw data". I deleted the workout from the site and was hoping to re-upload since the activity is still on my device. But it looks like it won't sync again.

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Motorola Motoactv :: How To Delete A Workout

Dec 29, 2011

Is there a way to delete a workout form the history either on the device or on [URL].. When I first got the unit, I checked it out on 3-4 different workouts of about 1 minute each.

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Motorola Motoactv :: Can't See The Details Of Last Workout

Jul 29, 2012

I had no problem with the site until today. After synchronize my last run , I tried to see the details but stop with an error showing: "Unable to process the request". I deleted the cache an all the cookies but without success.

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Motorola Motoactv :: Report Bug In Workout Stages?

Jul 1, 2012

I created a biking workout that had 3 stages. Stages 1 and 3 in zone 1 and stage 2 in zone 2. When I used it, the Heart rate zones that were displayed on the watch had nothing to do with my HR zones that I had entered in the website. HR zone for stage 1 was 170-190! HR zone for stage 2 was 115-126. Neither of these correspond to my zones

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Motorola Motoactv :: How To Set Default Workout Type

Jul 4, 2012

I would like to know how to set the default workout type. I remember doing this once and can't remember how. I was able to set the default workout to cycling and the cyclist graphic would show up in the user interface rather than the runner graphic. When I selected workout cycling would be the default choice.

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Motorola Motoactv :: Make A Workout End At A Distance?

Aug 21, 2012

Is there anyway to make a workout end at a distance? I set my Motoactv to 5 miles and when it tells me the workout is completed I stop it but it always shows a sixth mile.

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Motorola Motoactv :: Running Workout Ended On Its Own?

Aug 6, 2012

In the midst of marathon training the last two weekends, I've gone to pause my MOTOACTV during a 12 miler and 13 miler when waiting at a stoplight, yet in both cases the MOTOACTV ended my workouts!

This is without me hitting "end workout" on the screen..

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Motorola Motoactv :: Creating A Customized Workout On It

Jun 13, 2012

Have you noticed that sometimes when you log into [URL] and try to create a customized workout that you are given different options? Sometimes I'm allowed to create and label an interval segment as a "warmup" and sometimes I can't. Sometimes I can create a single interval segment and sometimes I can only create interval segments in "sets". I'm wondering if Motorola is making updates to the site based on this new functionality? Also, I would like to request to be able to repeat more than 2 intervals at a time. I have many cardio clients that I will have them perform a set of 3-5 different intervals and then repeat. I don't believe I can create a workout on [URL] that will allow me to do that, can I?

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Motorola Motoactv :: Can't Pull Up Today's Workout

Jul 22, 2012

I cannot pull up my run from today in the portal. When I go to the page I get "Unable to process the request" in the modal. I checked the return result of the ajax request and the here is the data

{"message":"MOTOACTV Portal Error.","exception":"java.lang.IllegalArgumentException: fromIndex(1089) > toIndex(1088)


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Motorola Motoactv :: Workout Duration Mismatch?

Mar 14, 2012

This particular bug isn't a show stopper by any means, but I thought I would bring it to your attention. On my way to work this morning, I forgot to end my workout. Luckily for me, Auto-pause had paused it for about an hour and a half before I remembered to hit "End Workout." As you can see from the screenshot below, the portal seems aware of the fact that the workout was only 37 minutes long, but the graph is displayed as if it were a 2 hour workout. "Elapsed" time for mouseovers is also incorrect.

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