BB Bold 9700 :: Phone Screen Get Frozen

Feb 22, 2010

When I use the "Manage Connections" screen to turn on/of wi-fi or mobile network connection, the smart phone's screen get frozen and then a compulsive restart is performed.

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BB Bold 9700 :: Contact Screen Frozen

Jul 8, 2010

I just got my BB Bold 9700 this afternoon (WOO!) It's working great but every time I go into my contacts the screen is stuck at "Copying to Contacts" with the bar filled about 3/4 of the way. Is this something that will eventually load fully and I just have wait for or should I look into this?

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BB Bold 9700 :: Clock Is Gone And Phone Frozen In Bedside Mode?

Feb 15, 2010

I put the phone in bedside mode then drop it in the cradle and when I wake up the clock is gone and the phone is frozen. It won't let you do anything not even shut it off, I have to do a battery pull.

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BB Bold :: 9700 Frozen After Upgrade To OS6?

Oct 8, 2011

The trackpad on my Bold 9700 stopped working last night. It scrolled but would not register being pressed. Followign advice elsewhere on this site, I downloaded the desktop manager and backed up the device, then installed a new operating system (version 6).

Now nothing on the BB is working. It is stuck on the terms and conditions screen that starts "This handheld device includes software that it proprietary and confidential to Research In Motion Limited. . ." I can see there is a blue arrow at the bottom, implying I need to scroll down and accept the terms and conditions, but as none of the keyboard is responding, I can't do this.

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BB Bold :: 9700 (OS6) Frozen After Updating?

Jul 8, 2011

Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:´╗┐ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:´╗┐java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.

I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.

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BB Bold :: Update From OS5 To OS6 On 9700 Frozen?

Nov 25, 2011

I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".

What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"

Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.

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BB Bold 9700 :: Handset Trackball Frozen

Apr 4, 2010

I have had my BB Bold 9700 for about six months and love it for the most part.Just recently, the trackpad stopped being responsive as far as being able to move the selector bracket (cursor?) around to select an icon for a program or even move the cursor within any program.At first, waiting a little bit would help.Then turning it off and on with the red key worked.When that stopped working, I did a battery pull and it worked a few times.Then when that stopped working, I did a battery pull and held the escape key (the arrow that does the uturn right?) which I understand from the threads that I have read is BB safe mode.This did not help.Now it is frozen and I cannot get it unfrozen.The last thing I did was load a game (Final Fantasy), but I have been playing that for over a week with no problem then, out of the blue, this problem started yesterday.

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BB Bold 9700 :: Frozen On Start Up With New Sim Card

Aug 25, 2010

I tried searching similar topics but could not find relevant ones. everyone seems to have no issue with swapping out sim cards on their bolds. If there is a thread already open, i do apologize. I'm really frustrated and really need my blackberry to be up and running.

I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some issues with my old sim card so I went to my service provider to change it to a new one (same number, same line, same contract, just a new sim card).

As is expected I was told that when my old sim is deactivated, simply insert my new one and I can use my phone as per normal.

However, when I did this, the phone was stuck at the loading screen (the entire bar is white) for eternity (maybe 5 minutes or so) before proceeding to the homescreen. There is no "verifying security" load bar, the phone is entirely frozen, no buttons work, the touch pad does not work, it shows 3G on the top right without the blackberry sign, there is no service provider name, and once in a while the small clock loading logo appears.

I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did it 3 times, same problem. I inserted the sim card into other non-blackberry phones i have and it works on all other phones. When I put back my old deactivated sim card into the 9700, the phone starts up fine within 2 - 3 minutes, "verifying security" bar as per normal, everything moves, just no service connection. When i turn on the phone without a sim card it starts up fine as well with a message at the top saying insert sim card.

I even went down to the blackberry technical service department of my service provider and they were of no help. all they could say was "we have to wipe your phone and reload the software" which I am trying to avoid and I can do myself anyways.

My phone is unlocked, comes unlocked here in singapore, I even checked using the "MEPD" method, all disabled.

This has been very frustrating, especially when I need my blackberry for work. What is wrong with my phone? How can the simple replacement of a sim card be so difficult on a blackberry when it is problem free for ANY other phone I have ever used? I am now dreading when I have to travel abroad for business and require a foreign sim card.

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BB Bold :: Error Message And Frozen 9700?

Dec 3, 2012

My device downloaded an upgrade "successfully"--according to the message that flashed on the screen. Suddenly all applications disappeared from the screen and this message came up "Uncaught exception:Application Registry.wait For (0x5364ff2940fa3920)timeout" When I press "OK" another message pops up: "Uncaught exception:java.lang.NullPointerException" no matter how many time I press "OK" it sits there frozen. I have removed the battery, reloaded, etc. Nothing changes. I can't access any applications or settings features so I am unable to reset or uninstall, etc.

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BB Device Software :: 9700 - Frozen Phone During Update Of Operating System

Jul 20, 2010

So I started to update my BB 9700 tonight, since it hadn't been done in awhile. I followed the instructions including the "don't unplug the device if you ever want it to work again" segment.All was going well until I got to step 10 of 12 (Loading Applications) It has now been trying to load applications for over 3 hours, with no advancement in the status bar at the bottom of the screen. My Desktop manager says it is disconnected, but I'm not sure how or when that happened. My screen is white with the computer and the BB and a pair of arrows, but nothing has happened for hours.I'm afraid to disconnect incase I lose everything on my BB and render it unusable!

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BB Bold 9700 :: Visual Voice Mail Message Is Frozen

Feb 11, 2010

I have the 9700 Bold.I was listing to a visual voice mail when I received a call.After the call the visual voice mail message is locked.I can delete it but when I get a new visual voice mail the old one I deleted re appears along with the new one and both are locked.All of this occurs in the email app.I can go to the visual voice mail app. And it works as it should.I tried deleting all voice mails in both apps. but it dose not solve the problem once a new message is left.

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BB Bold 9700 :: Phone Freezes On Home Screen

Jul 15, 2010

So yesterday my phone got cut off (forgot to make a payment. Sue me). I called ATT, made the payment and got the phone up and running. Problem was, my blackberry browser, ubertwitter and Facebook didn't work. But for some reason my opera mini did work. I called ATT and they did whatever it is they do and my phone worked again. This morning my phone froze. It stayed on the main screen and didn't do anything else. I did a battery pull and got the same thing. Now I can't even do a wipe because the phone stops responding when it gets to the main screen and my desktop manager doesn't recognize the phone when I plug it in. Can anyone help? I'm starting to wish I had just bought a damned iPhone.

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BB Bold 9700 :: Phone Home Screen Settings

Jun 7, 2010

Is there an option to change the amount of icons that appear on your home screen on the BB Bold? I have one row of six icons on the home screen, and would like to add another row of favorite icons to my home screen.

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Xperia Z5 :: Phone Frozen With Screen On

Sep 6, 2012

I have a Sony Xperia Z5.
 
While using it tonight it froze with the screen on. Holding down the power button failed to restart the phone. Using a pointed object on the SIM slot power button also failed: no vibrations, no change to the phone. The Sony Bridge for Mac program did not detect a device was connected.

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BB Bold 9700 :: Changing Locked Screen Setting On Phone

Mar 7, 2010

Does anyone know how to change the default setting for the locked screen? Right now when I press key lock, my wallpaper shows for a few seconds, but then it switches to the big clock. How to I get it to stay on my wallpaper and not show the clock? I just upgraded from My curve 8300 to the Bold 9700 and the only thing I hate about it is the big clock that shows up when I lock the screen.

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BB Bold 9700 :: Dust (lint) Trapped In Gap Between Screen And Top Of Phone

Feb 1, 2010

I carried the phone in my pocket without my leather pouch, and small white partticles (dust) got into the gap between the gap (between the top of screen and below the blackberry sign). It llooks horrible to see white dots in that gap. I tried removing it by nails and blowing on it but had no luck.

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BB Bold 9700 :: Phone Blank Screen Red Light Flashing

Jan 6, 2010

I recently upgraded to a bold through Orange (UK Network Provider), phone has been great so far, I have had it for a week. However, I made a call and came back to my phone to find a blank screen and the red light flashing/staying constant intermittently. The phone does not turn on, I have tried taking battery out, sim out, memory card out, attaching it to my computer (which it does not recognize as it needs to be on) charging it etc. I have tried that alt, cap and del reset mechanism too.

Orange told me I will have to send it off this week, but does anyone know any quick fix to turn it on? I have all my contacts on there, stupidly I did not back it up.

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BB Bold 9700 :: Get Phone Icon Back On Home Screen?

Apr 16, 2010

I don't remember what I did but my phone icon disappeared and I don't know how to get it back on my home screen.

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BB Bold 9700 :: Unrecognized Icon On Phone Home Screen

Mar 5, 2010

I have recently notice a small red icon next to the carrier (Orange) name at the top of my 9700's home screen. On close examination it appears to be a house icon. I can't find reference to it in any of the booklets or by Googling. (I've also noticed that when I'm in the office it goes white).

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BB Bold 9700 :: How To Turn On Phone With A White Screen And Charging Symbol

Jul 20, 2010

My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?

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BB Bold 9700 :: Green Man Icon With A Missed Message On Phone Screen

Apr 24, 2010

Can anyone tell me what this little green man with a missed message means and how do I get rid of it? It's on the top of my indicator bar?

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BB Bold :: No Charge And Frozen Screen

Jul 5, 2012

My blackberry bold 9000 turned itself off, which it has been doing alot. Then as it started to reboot a battery sign with a red X through it came up and is frozen at only half of the loading bar. And also the red light is not on.Connect Storm to wireless router for printing?

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Xperia Z3 :: Phone Is Frozen Touch Screen Not Working

Aug 31, 2015

So, yesterday i decided to clean my Sony Z3 because it was dirty, i cleaned it with the hose (water), i made sure i used a towel to remove the water i blowed the water left, and i placed it back on the table, after 2 hours i decided to take the phone and see what's new and when i pressed the button to see if it opens it did but the unfortune part is that the touch screen is not responding like if i try to go to home menu i can't because it's not working to slide or anything, it's just froze but the power button and volume keys are working, this thing pisses me off so bad, i placed the phone in a bowl of rice it's been 7 hours sinceit's there and nothing the phone is closed and still nothing happend after 7 hours, and there is condensation on the camera lens btw.

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IPhone :: My Phone Is Frozen The Touch Screen Isn't Letting Me Into Do Anything?

Jun 14, 2012

my phone is frozen the touch screen isn't letting me into do anything?

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IPhone :: Phone Frozen On Apple Screen While Updating?

Jun 27, 2012

whilst updating my iphone 3gs my laptop died and my phones been stuck on an apple sign with a loading bar underneath and ive tried restarting but nothing is working.

Info:
iPhone 3GS

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BB Bold :: Screen Display Is Frozen Black?

Dec 5, 2011

I've fully charged by Bold and the red light is intermittently blinking, but the display won't turn on. It's stuck solid black and no button will turn it on. I've tried removing the battery and the card, but nothing works.

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BB Bold :: Screen Frozen On App World During Setting Up ID?

Nov 3, 2011

When in the App World icon was asked to set up BB ID which I did and it was being submitted, an e mail arrived and the screen froze with the applicating still being submitted message. Only way out f this screen is by tapping red 'power' button. Have turned off BB and on again after couple of minutes, all the rest is OK, but when I go o the App World icon it still comes up with the frozen screen.

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BB Bold :: 9900 Is Frozen On Loading Screen?

Apr 14, 2012

I don't know how it got there but when I came back to my phone it was turned off and now I turn it on it is stuck 3/4 of the loading screen.

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BB Bold :: Frozen Phone After Upgrade To OS6?

Nov 2, 2011

I've been using my BB Bold 9700 for a long time now...have not had a single problem with it. Yesterday desktop manager suggested i upgrade from OS5 to 6...since i did this my phone refuses to start up, it goes no further than the blackberry loading screen. i suppose i need to downgrade back to OS5, but my phone wont even connect to my computer. tried hard booting, soft booting and resetting device, as well as using the "alt+shift+delete" and even double delete shortcut.

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BB Bold :: Screen Frozen When Typing The Correct Password?

Jun 10, 2012

So I uninstalled Whatsapp because it said the date and time of my blackberry are wrong. Then it said I have to restart my device, which I did. After the restart, I typed my correct password but then the screen is frozen. I restarted my device again, and it was still the same. But when I typed the wrong password, it responded and "wrong password" window appeared.And then, I saw this post http://supportforums.blackberry.com/t5/BlackBerry-Tour/Frozen-after-typing-correct-password-HELP/td-... and it said that I still can switch application by holding the blackberry button and switch between applications that is running on background. And I still can. But it is so annoying that I can't go to my home screen.

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Sony Ericsson :: K800i - Phone Keeps Turning On And Off / Now Frozen With White Screen

Aug 18, 2010

I turned my phone off then on. In the process of it starting up it kept on turning on and off by itself. I had no chance to do anything before it wouldn't turn off again. The battery said it was full but everytime it turned back on I could see it was loosing life. I went to plug it in to charge but that wouldn't help as it wouldn't charge while it was turning on and off all the time. I tried to take the battery out. I have taken the memory card out. Now it has frozen with a white lit up screen.

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