BB Bold 9700 :: Updating Firmware But Stuck On Task 12 Of 12

Apr 30, 2010

Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.

Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!

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BB Bold 9700 :: Updating Firmware On 9700

Jan 5, 2010

Im in Uk and bought a 9700 sim free and put my O2 blackberry contract sim in.

I have 5.0.0.321 on at the moment and I looked on the blackberry website under the vendor specific ones and o2 have a newer firmware out.. Ive downloaded it and installed it on my pc then run Desktop Manager, but it says there are no updates for my device..What am I doing wrong?is this the wrong way to update firmware?

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BB Bold 9700 :: Native Task App Not On Phone

May 21, 2010

i updated my bold recently and when i did the task app and memo pad was taken off my phone and i have looked everywhere and went into the At&t store but they weren't able to do anything and i'm on a mac with no access to a pc. I have OS 5.0 and i have done a battery pull after i restored it with the task app selected and it still didn't work.

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BB Bold 9700 :: Can't Find Task / Memos Folder

Apr 15, 2010

On my Clients brand new Blackberry Bold 9700 I can not find the task/memo folders. This bb is on BES and everything else is synced. I have talked to AT&T and they have not idea were it could be. I have also wiped the device clean and restarted the BES setup and that did nothing. Does anyone have any ideas.?

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BB Bold 9700 :: Would Be Better If Flash Rogers Firmware On Phone Or Leave It With Bell Firmware?

Apr 13, 2010

I have a Bell Blackberry Bold 9700 and I just switch to Rogers! Would it be *better if I flash the rogers firmware on the phone, or leave it with the bell firmware? The rogers one is .351 and the bell one is .423 ...I guess I was wondering if the rogers would be better since i'm on the Rogers network

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BB Bold 9700 :: Backup And Restoring / Freezing On Final Task

Mar 30, 2010

I am currently doing a backup and restore on my Windows 7 Laptop (see other thread i started for reason.The tasks have been running fine, until the restoring process/task where it is currently on Task 12/12. However, the task seems to have not made any further progress after approximately 55% of the overall restore process, and 80% of Database: BBGroups. there is no option to cancel (its greyed out) and the yellow bar at the top is telling me not to disconnect the device as the device/data may become unusable if disconnected before the process finishes.

The overall process was quick (approx 15 minutes) until the above it's taken over an hour now and it doesnt seem like it will ever finish.

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BB Bold 9700 :: Screen Blacks Out During Performing A Task On Handset

Jan 1, 2010

hey, do you guys ever get a blank screen while performing a task on ur BB, supposingly texting someone or surfing the web? my BB9700 will have a blank screen from time to time and i'm worried it'll get worst in the future. is it an OS problem?

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BB Bold :: Stuck In 'updating' Facebook

Sep 12, 2011

FB had not updated for days. I cleared the catch, tried to update and it's been stuck 'updating....' for two hours... Tried turning device off, connections off.....no joy.

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BB Bold 9700 :: Bold 9700 Stuck On Boot Screen

Aug 21, 2010

My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.

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BB Bold 9700 :: Firmware For Non-branded Device

Aug 17, 2010

I have got a Bold 9700 running with a firmware which does not seem to be branded from a speciel provider, nor locked to any provider. In that case I guess it is a pure RIM firmware which is installed. Does anyone know where I can get the RIM firmwares instead of installing a branded release?

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BB Bold :: 9700 (OS6) Frozen After Updating?

Jul 8, 2011

Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:´╗┐ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:´╗┐java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.

I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.

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BB Bold :: Updating 9700 And Then Suddenly It Disconnected

Aug 8, 2012

im updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?

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BB Bold :: 9700 Always Stuck?

Jun 3, 2012

6.0 software with 2 GB sd card -Now when I open 2 things at the same time like BBM and browser it stuck and I have to shut down my device and restart it again -What can I do to avoid this issue

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BB Bold 9700 :: Latest E-mail Settings Not Working / Tried Re-installing Firmware

Jul 14, 2010

Despite putting the very latest firmware on my 9700, the email Settings Application ( in Setup Folder - Email settings) still takes me to a browser based setup on the BIS . my old 8900 and my work 9700 has an application type interface.. Why is this a problem ? Because it wont let me setup gmail Contact sync .. Keeps giving me a message "To start xxxxxxxx@gmail.com contacts synchronization with your BlackBerry« device, complete the security activation on your device:

1. In the Setup folder, log in to the Email Settings application.

2. After you log in, the security activation starts. When security activation is complete, wireless synchronization of your contacts with your device automatically begins."
This does not work and I'm guessing because i dont have the latest email settings on the device.. I have tried re-installing firmware , wipes etc..

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BB Bold 9700 :: When Updating App Device Suddenlly Turned Off

Aug 5, 2010

I've just bought my 9700 and when i was updating the app in my device the device suddenlly turned off
and i cant turn it on no matter what ive done and the red led on the right top is keep blinking ( blink 2 times in a pause)

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BB Bold 9700 :: Error After Updating Device Software To V 5.0.0.586?

May 3, 2010

After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?

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BB Bold 9700 :: Updating Software - Says Error With Internet

Aug 8, 2010

I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?

There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.

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BB Bold :: Updating 9700 OS - No Button To Start Process

Feb 7, 2012

I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.

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BB Bold :: 9700 Always Stuck And App Memory Low

Dec 8, 2011

Why my blackberry always stuck and why application memory become less than before after uninstalled application?

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BB Bold 9700 :: Stuck On The Loading Screen?

Mar 7, 2010

I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!

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BB Bold 9700 :: Stuck On Home Screen

Jan 18, 2010

The system seems to be locked on the "Home Screen" (the screen with the picture background). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't select anything on the home screen, or on the large list of icons.

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BB Bold :: 9700 Stuck In Initializing Screen?

Feb 27, 2012

When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.

Any hints or steps I could follow for fixing my device?

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BB Bold 9700 :: Handset Stuck On Startup Screen

Jan 19, 2010

I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?

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BB Bold 9700 :: Phone Stuck In Reboot Loop?

May 3, 2010

My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!

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BB Bold 9700 :: Text Messages Stuck And Won't Open

Jul 21, 2010

For the past week or so, my texts messages get stuck. What I mean..If I'm texting a friend and we are going back and forth, all of a sudden, the text msg wont open. I can scroll thru the list and open, reply to my other friends, but not the one im communicating with at that moment. I press the trackpad a ton of times and it just wont open. Even if I receive a new text, it still wont open.Can anyone diagnose this problem and tell me what I should do? I'm sick of doing the 5min battery pulls.

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BB Bold 9700 :: Icons Get Stuck On Main Screen

Sep 5, 2010

I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing
I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed

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BB Bold :: 9700 Reboot Screen Stuck And Distorted?

Dec 30, 2011

i reloaded my blackberry 9700 but it is stuck on the reboot screen where it says blackberry with the unfinished booting line and a distorted screen

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BB Bold :: 9700 Stuck On Restore Progress After OS 6 Update

Jun 11, 2011

I decided to update my 9700 to os 6 today and it was going fine until it got to the 'Restore Progress - Blackberry Messeger 1/1 items" Its been stuck there for about a hour now! My device shows the PC & BB icons as if its connected to the PC but when I open My computer, it isn't showed there? I havent disconnected it and scared it may have corrupted.

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BB Bold :: 9700 Device Is Stuck On An Error 507 Screen?

Jan 28, 2012

i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!

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BB Bold :: Updating 9700 - Desktop Loader Unable To Connect (Enter Password)

Sep 1, 2011

I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."

The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.

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BB Bold 9700 :: Download Mp3 Format Song From Website Stuck?

May 28, 2010

I tried downloading an mp3 format song from this website and says downloading will start in 4secs but nothing happens at all even when u click it numerous times.can anyone advise how do I download songs from bold 9700

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