Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
I have had my BB Bold 9700 for about six months and love it for the most part.Just recently, the trackpad stopped being responsive as far as being able to move the selector bracket (cursor?) around to select an icon for a program or even move the cursor within any program.At first, waiting a little bit would help.Then turning it off and on with the red key worked.When that stopped working, I did a battery pull and it worked a few times.Then when that stopped working, I did a battery pull and held the escape key (the arrow that does the uturn right?) which I understand from the threads that I have read is BB safe mode.This did not help.Now it is frozen and I cannot get it unfrozen.The last thing I did was load a game (Final Fantasy), but I have been playing that for over a week with no problem then, out of the blue, this problem started yesterday.
I'm currently unable to unlock my BB 9700. I get the password prompt but upon entering the password it just goes back to the locked screen with the padlock.Using Alt + Back button I can scroll through a number of open apps but can not open or close them it, then freezes and displays a white screen until I pull the battery.
Numerous battery pulls later and still no joy.The only change on my device yesterday was a number of failed attempts to download Docs to Go ver 2.0 from the App World yesterday. My BB does a scheduled battery pull each night at 2am and the phone has been like that since the last scheduled pull (forget the name of the app).
Edit to highlight - I know the password is working as it re-prompts if I type it in incorrectly on purpose and after 2 attempts asks me to type in Blackberry.
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
I was just wondering whether it was possible to have my BlackBerry Bold 9700 use the default English US system, but be able to input asian languages such as Japanese and Chinese when sending SMS and Emails. If it is possible please enlighten me and, if possible, reply with instructions on which programs to download and what to do.
got myself into a bit of a tight spot here. i bought the bold 9700 in malaysia but want to use it in china. but apart from subscribing to china mobile's blackberry service, can i use the bold 9700 without their email enterprise service?
i have checked all the menus and options a gadzillion times, but there seems to be no way around setting up an email without going through the enterprise service.so, i just want to confirm that before i decide to either dump the phone or subscribe with china mobile's blackberry service
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
Ok i just bought the bold, forked out the full price to have the phone that hopefully has everything i need. The pictures look great and seem to adjust under bad lighting, great camera but when i installed barcode scanner program and tried it i realized the auto focus is not working and from what iam reading, even it it worked you have to use the right convence key, makes upclose pic hard to take. I tried pulling the battery, lowered quality setting "whats the point in that?", set auto focus to "normal" and "upclose" but still the camera's not focusing. I tried all this through the barcode program and just using the camera, someone please help, everything else seems to be working great.
I got a refurbished Bold 9700 today. I have it set just as I did with my old one, but it WILL NOT vibrate and ring at the same time. If I have vibrate checked to on and vibration with ringtone checked to on, it vibrates twice and then rings. If I go into custom, it still vibrates BEFORE ringing. The phone is still on AT&T's official .405 OS right now, and I'm doing the update to .593 right now. Maybe that will help? I'm not sure.
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of. I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls
Now I have an unlocked 9700 AT&T. I am just wondering, if I am going overseas and want to use 9700 with the overseas prepaid BB service and prepaid SIM card, how do I configure my phone so I can get all functionality (BBM, emails, etc)?Right now I have an unlocked overseas 8520 that I am trying to use with AT&T service and I am having problem using AT&T BB service with 8520.
hey, do you guys ever get a blank screen while performing a task on ur BB, supposingly texting someone or surfing the web? my BB9700 will have a blank screen from time to time and i'm worried it'll get worst in the future. is it an OS problem?
I migrated to a different carrier. I setup a new blackberry email address on it. When I used BB Desktop Manager restore to bring my data onto the 9700, it brought my old email address along with it. The new carrier has no clue on how to erase it. I have to be careful now to make sure I am choosing new carrier when sending out emails otherwise they won't send. How do I delete the old carrier email address? From the handset or from Desktop Manager?
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
Ok people lets just think what if this was to happen? If in late 2010 early 2011Apple decided to show RIM that they could be apart of the qwerty handset market too and launched a device with a substantial browser like that of safari a heaping media player like that of the ipod touch and all of there thousands of apps pilded into one little sleek qwerty form how many of you would jump ship?? i mean would that be the consumer qwerty device you been looking for or would it be a epic fail??
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 220.127.116.113 not sure if this is what caused the problem.
Every time Iam on phone it keeps switching between handset and headset auto and very fast so it keeps cutting every second I installed new bbm .65 everythink working fine then I mistakely downloaded .57 cancelled it when I rebooted phone no bbm, so I reinstalled .65 bbm and it was really laggy and slow so I reinstalled it again and now that is happening to my phone?
Model: 9700 Carrier: Bell Mobility OS: v18.104.22.1685(Platform 22.214.171.124)
I just got this new Blackberry 9700. When I got to Advanced Options > About it says "smartphone (3G, WiFi)" on the 2nd line. However when I goto "Manage Connections" I don't see any options for WiFi. Any ideas what is going on? How do I use WiFi? Just an FYI, I just recently upgraded to this OS, but even with the other OS the options was not there.
I have had my first ever Blackberry for a few weeks now and am hooked on BB's for life. The only problem I have with my Bold 9700 is this; I have 2 email address sert up on my BB. I receive emails that are sent and can reply to emails that I receive. I can add an email address and type out the email but there is no send option. I have tried everything to see if I can alter this but no luck. Any advice anyone?
I cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.