Samsung :: Hard Reset For Sch-r451c

Dec 15, 2009

Phone: Sch-r451c
Mood: frustrated

Alright well i just got straight talk, bought the service three days ago. Everything was going fine i was making calls, using the internet, and sending a **** load of text messages. well today i came home to find that i wasn't receiving any calls. so i came home and started to make a phone call. the phone displays calling..... i cant hear any ringing the screen disappears. it doesnít say anything. it doesnít say call failed, nothing. so i try agian. and now i get call failed. i have full bars. ok so i try txt messaging, txt failed to send. ok now i go driving thinking maybe its the cell phone tower near my place same thing. i have full bars but cant make any calls i ask my friend to call my phone. nothing it doesnít ring. so by this time i call customer service. i spend 45 mins to do the basic b.s. they have to do by reading off a piece of paper. Pull out your battery let the phone sit for 1min and then put the battery back in (start the phone still cant call) do a phone reset even asked the guy to reactivate my account. Nothing he keeps asking me to call the activation line *22890 well it doesnít work because the phone isnít ringing. so I tell the guy it not ringing still and i guess he gave up because he hung up on me. I call back get a different guy. Told the guy i just went thru everything and nothing worked. He tells me to return the phone and get another one. well Wal-Mart doesnít even have this phone in stock i check the three that are around me. i ask can you send me anther phone because i think this is bs that i have to return the phone and call you when iam at Wal-Mart to transfer everything over. i ask the guy for a complete full refund including the 45 dollar unlimited card that is not refundable. he then goes on to tell me wait one sec while i write you a ticket for level two support so they can hard reset your phone. he then tells me its going to take 48 hours to hard reset my phone. He gives me a ticket number and says call back in 48 hours.
So anyways

Basically does anyone know how to hard reset this phone? i think it bs just to get me off the line how is he going to reset a phone that canít even make a connection to the tower. I donít have the usb cable is there a key combination I can type or press to get this thing to hard reset. I did go thru the hidden menus that are posted and did not see anything.

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