IPhone :: Cannot Download Any Apps - App Store Keep Popping Up "security Info Required"
May 2, 2012
i get into appstore trying to download a free app then it pop up "security info required" ** This happens after I put in my password i choose 3 questions and answers as it want me to after i've filled in all, and choose 'Done',iPhone seems sending data, then Done button is back available again i keep 'Done' for several times. i supposed it would finish and continue to download an app i'm trying to but there is nothing continue and i got stucked at that page !! i cannot download any app?
Info:
iPhone 4S, iOS 5.1
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Apr 11, 2012
iPhone 4s: why does app store keep popping up "security info required"? This happens after I put in my password. Is this something to be concerned about?
Info:
iPhone 4S, iOS 5.1
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Jun 11, 2012
if i tick 'cancel' i can not download apps~ And i have not set these three security questions before!
Info:
iPhone 4, iOS 5.0.1
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Apr 11, 2012
On my iphone4, I cant download any more apps until I have updated my security info. They automatically take me to a security info page, there are 5 blank questions i must fill in e.g. whatwas first job I had. but every time I select answer it refreshes the page, so i can never finish updating the security info and thus i cannot download/install any more apps on my iphone.It is very weird because I already have ONE security question on my apple ID, so why do I need more?And the fact it refreshes etc worries me that im being hacked/a virus of some sort I cannot change my security info anywhere except on my phone it seems?I tried on my apple ID, but its different, as thats not the same format, it is only one Q, whereas i was asked 5 on my iphone?
Info:
iPhone 4,
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Apr 23, 2012
Why am I getting a pop up that says Security info required? I just enetered my password and it asks for it again, then wants security questions filled in?
Info:
iPhone 4
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Jun 17, 2012
I created my apple id willing to install few free apps on my iphone 4s. Everytime i select any free app it requests for password which looks good but then ,it asks me to verify my payment options , i would like to know ,Why ? I am getting free apps on my phone and not purchasing anything for which card info is required . This should not be happening for free applications.Is there anyway we can get this to work without having put the account info of card ?
Info:
iPhone 4S,iOS 5
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May 12, 2012
Why is the Security questions always come up when I download app from store, and the security questions does not match what I set before.
Info:
iPhone 4S, iOS 5.1.1
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May 3, 2012
I can't download the apps and asking security questions.
Info:
iPhone 4S
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Mar 26, 2012
How do I edit my billing info sO I can download free apps
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Apr 10, 2012
I am trying to download apps from the store and it wont let me download any app even free ones. It tells me to sign in and to check my billing information. I check it and my details are correct but it says there was a problem with the previous purchase. How do i sort this out?
Info:
iPhone 4S, iOS 5.1
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Jun 18, 2012
I moved to Canada from Saudi Arabia and subsequently updated the itunes account with new Canadian credit card and changed country to Canada.
Afterwards, I am unable to download any apps. Updatation of old apps may be a problem, but I am concerned that I am neither unable to update old apps nor purchase new apps.
Info:
iPhone 4, iOS 5.1.1
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Aug 15, 2010
I'm on a jailbroken iphone 4 and I just realized I cannot download apps from App Store. What happens is when I hit install, the app store closes immediately and nothing happens. I can update my apps but I cannot download new apps. I am currently using the categories cydia app, anyone have any issues with categories and downloading apps in app store?
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Mar 27, 2012
When I make my purchased apps with credit card, it go worst !!! Now i cant download any free or purchase apps.It require my billing information, even I enter the correct information.It wont worked on my iphone.I have tried sign out and sign in again and reset all settings.
Info:iPhone 4S, iOS 5.1
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May 20, 2012
I try to download a free game named "motoheroz" from app store with my iphone, but it doens't work properly. My phone screen is blocked with a message: "download of motoheroz will start". Several hours after the dowload doesn't start and "OK" button doesn't work. I can't download another apps and app store is blocked in this screen. How can I do to correct it?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 26, 2012
I have an iPhone 3g with the last fw I can use: 3.1.3 and I can't download any app from the app store, once I press the button "Free" (Gratis, in my languaje) the button install disappear and I can't download nothing. I've been doing some research and it seems like this issue happened before... around dec/2011.
Info:
iPhone 3G, iOS 3.1.3
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Jul 2, 2012
3 days ago, I was able to update my apps. But when I tried to download new apps, it doesn't allow me now. When i clicked on "purchase/free", it just gave me a broken "install" box. Even the screenshot of the apps is broken. I already tried the reset but still it doesn't work. Is it true that Apple has updated the app store, so the 3rd generation software isn't able to get anything from the app store anymore?
Info:
iPhone 3GS, iOS 3.1.3
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Jul 2, 2012
Yesterday I bought a iPhone 4s. I tried to download some apps from the App Store but when I click the free button it is not clickable. I updated my phone with the 5.1 Update so I'm not sure why it won't work.
Info:iPhone 4S, iOS 5.1.1
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Mar 16, 2012
i m using iphone 4 on ios 5.01
i am unable to download to apps from iphone. i tried it on wifi but the app got stuck on waiting only. then tried it 3g services as well but was unable to download it from that as well.
Info:
iPhone 4, iOS 5
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Apr 25, 2012
My updates will not update and I cannot even download free apps as the app store will not allow me to because it says there is no money in my account when i know there is what can i do about this problem
Info:
iPhone 3GS, iphone 3g
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Jun 26, 2012
There appears to be a issue again using iOS 3.1.3 which I have on my original 2G Iphone trying to download new apps from the Appstore.
Just to be clear, iOS 3.1.3 is the latest version that can be installed and be supported on the original Iphone 2G (can't update the iOS to a later version).
If you try to download/install a new app from the App Store using iOS 3.1.3 and click on the install button, it turns green and does not do anything. If you have an existing app using iOS 3.13 and there is a update for the app, then the install might download. This isn't a problem with the device needing to be restored, it is a problem with a some change Apple did on their end to the AppStore thats not compatible with iOS3.1.3.
This happened before back in Dec 2011 and it took a few weeks to get Apple to admitt it was their problem and install a fix at their end for the App Store for iOS 3.13. The Apple support people kept on telling everyone to try to restore your device which was a waste of time.
Info:
iOS 3.1.3, Appstore downloads using iOS 3.1.3
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Jun 24, 2014
I want to reinstall whatsapp in my iPhone 5s but I'm not able to download any app from my app store ...
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May 14, 2012
On iphone 4 Not able to update any apps or buy iTunes since updating phone to 5.1.1. Tried doing a cold boot of the phone and resetting password but still get "unknown error" message and a prompt to cancel or retry.
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Mar 21, 2012
Since I updated to 5.1 on my iPhone 3Gs, I keep getting problems with the updated OS. I can't download apps, music or books from the iTunes store, it's very hit and miss. It is pointless having a pin upon wake up of the phone as all you have to do to get past the pin is by swiping the camera button up to by-pass it. The battery life has dramatically dropped from lasting a couple of days with everyday use to around 9 hours. The signal from the network has dropped from 3 bars on 3G to 4 bars on GPRS, and finally apps keep crashing and exit themselves to the home screen.
I have rang my network (O2UK) and they have said that they have had serveral reports of Apple products having these bugs since the release of 5.1, and saying that nothing has changed in terms of te settings and masts near me, but they advised me to check my network settings and if they are different from what O2's website said (they were the same). So why are there so many bugs with 5.1? I can't download any apps at all and my battery is worse?
Info:
iPhone 3GS, iOS 5.1, Bugs with iOS 5.1 and iPhone 3Gs
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Apr 19, 2011
bb 8520 won't download apps from the bb apps store. I have the latest software and have cleared the cache but when I download apps all I get is this app is unavailable?
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Apr 17, 2012
my iphone 4 (the newest gen) is asking me to put my security info when downloading free apps. how do i get rid of that pop-up?
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Jan 26, 2010
I bought this NOKIA E51 in Europe and am using it in US. Why can I not use the ovi store???
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Dec 8, 2011
So my nokia x7 phone works well but my dad doesn't let me use 3g network and my app store doesn't work so i was wondering if theres a way to get apps or how to fix this problem.Community Management notice:Hidden link to external content removed.
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Jun 14, 2011
Im trying to download apps but when I log in to App World, I keep getting the terms of service agreement. Every single time.I press accept, but then all it shows me is my account details and downloads nothing!
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Jul 6, 2010
I have just got an Xperia mini pro and I can't get it to download anything from the app store. I can click on the apps and the progress bar appears and says 'starting download' but it never does.
I have had a few problems with connections on the phone so far (Sony Ericssons sync took about 5 goes to work without seeing 'HTTP error' so I don't know if it's a connection problem or an app store problem. I am signed in fine to my google account as I have synced the google calendar with no problems.
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Aug 30, 2012
my HTC One X has been performing superbly.I can't download any Apps from the Play store but the issue is only over mobile internet (3G)if I connect to my Wifi (or any Wifi) it works and downloads perfectly.I can do everything else ok, surfing, email, facebook, upload photos to facebook, drop box, everything is running great apart from downloading Apps.I don't usually have many apps on my phone, as the onboard suite that came with the HTC is great.
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Jun 8, 2010
I know that purchasing an iPhone at the subsidized prices will result in the extension of one's contract but how exactly would they see to it that this is done w/o forcing you to activate in-store?I ask because I'm leaving for Argentina soon and want to get the iPhone 4 at the $200 price point before I leave (phones in Argentina cost millions of dollars ). I plan on jailbreaking and unlocking it whenever the relevant software comes out (along with doing the whole cutting the SIM thing) but in the meanwhile, would I be able to continue using my current iPhone (first gen) on the line that I am upgrading?To lay it out, there are two lines on the account. Both due for an upgrade. Mom will upgrade her line to new iPhone and will activate and use as normal. I upgrade my line to new iPhone but don't activate and instead use current iPhone on that line until I leave and then give it to a sibling to take over the number (I don't think I have a choice but to give up my number). 1st gen phone doesn't have 3g so I have $20 unlimited plan. Agent already told me that an upgrade to the new iPhone will cause me to move over to one of the new data plans but I'm still unclear as to when I would have to choose the plan. At home via iTunes or what? Do they end up charging you the full amount of the phone if they find that you haven't upgraded your plan to one of the new ones (and indication that you aren't using the new iPhone yet)?I was already told that in the event that I lose my iPhone 4 or it gets broken, or whatever, I can simply use another phone with an ATT SIM (or swap the micro-SIM and use an adapter), give the IMEI number and they'll register the phone and change the plan accordingly.
Could i continue to use the old iPhone w/ that line? I'm assuming that I could while waiting for the phone to arrive so why not after it gets here? I basically don't plan on touching the new iPhone until I get to Argentina but will still obviously be fine with extending the contract for another 2 years (is that all they care about?) since the number will be used by someone.
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