IPhone :: Visual Voicemail Errors - IPhone 4S, 5.1.1, Sprint
May 10, 2012
Ever since I upgraded to iOS 5.1 (and it continues after the update to 5.1.1), I have had problems with my voicemail. Hitting the Voicemail icon either takes me to the visual voicemail screen (which is empty, even when I know I have voice messages), or simply dials my voicemail directly, just like my old cell phone did. Has anyone else had these problems, and if so, were you able to rectify them?
I have obviously tried rebooting the phone, re-syncing, I even tried a "restore". I have now installed 5.1.1 and I am still having issues.
Info: iPhone 4S, iOS 5.1.1
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Sep 1, 2014
can i recover deleted voicemails, if my carrier doesn't support visual voicemail?
Info:
iPhone 4S, iOS 7
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Apr 27, 2012
I got an iphone 4s in November 2011. Beginning in February, my Visual Voicemail started disappearing from my phone without me deleting it. It has happened 4 times. It does not go into a deleted folder, it is just gone. I started paying attention to the dates of the messages, wondering if it automatically deleted a message after 30 days. But today my messages from April 12 were gone. I can't find anyone else who has this problem! Sprint is my carrier.
Info:
iPhone 4S, iOS 5.1
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Sep 7, 2010
For some reason I don't have an option for visual voicemail on my iphone 4. I click on "voicemail" and it takes me straight away to the voicemail number and gives me no option at all for visual voicemail.
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Apr 9, 2010
I can see all my existing voicemails (pre upgrade) but any new ones that come in are there briefly but then disappear. They are still on the server however because I can dial in and listen to them.
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Jul 4, 2012
On an iPhone 4S, who do we set up visual voicemail? Currently, when you click on voicemail, it calls and you have to listen to all of the messages. In settings, there is no option under the phone tab to set up the visual voicemail. I even tried restoring the phone back to factory settings and that didnt work.
Info:
iPhone 4S
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Jun 12, 2010
I've seen videos of visual voicemail, but have no idea how voicemail works on networks that don't support this..?
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Jun 17, 2010
That's the only very minor niggle making me think twice about moving back to Vodafone from O2. Voda's coverage is much, much better than O2's where I live/work.
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Jul 6, 2010
As the title. Hadn't realised that the operator didn't provide what I'd come to believe was a standard offering on the iPhone (Silly me, but that comes from being tied to O2 since 2G launch day)
Only just found this out by accidently tapping the voicemail icon in the phone app - and it dialled Three instead of dispalying the usual interface.
I've searched online, and come up blank - does anyone know if three plan on offering VVM in the future? Possibly with the 'real' launch of the iP4 in three stores?
Failing that, has anyone have any experience with the HulloMail service and app? It seems to offer the same functionality, but at the expense of bundled minutes when listening to calls.
Minor niggle really, but I miss it! (Tethering goes a long way to make up for it though! )
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Jul 6, 2010
I just realized that I haven't received any messages on my phone in several days. If I call into my voice mail, the messages are there, but they never show up on the phone. I called AT&T and they had me try a few things that didn't work. Finally I was transferred over to someone in iPhone support who suggested that I back the phone up and reload the OS. He continued on by saying that this is a "known problem with iOS 4 that has been reported many times in the past week" and that Apple is planning to address it in a software update.
Anyone else having problems? Just want to see if this is yet another problem for the iPhone 4.
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Aug 5, 2010
Anyone else having this problem? Mine shows up as an empty visual voice mailbox. I am not receive any incoming voicemail alerts either.
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Jul 16, 2010
All of a sudden last week I have lost my Visual Voicemail. There were no firmware updates or anything. When I got my IPHONE 4 the Visual Voicemail worked fine but all of a sudden it's gone. I had noticed this last week but thought it was just because of poor coverage, not related to the antenna issue.
Any ideas?
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Mar 11, 2012
My family just got the new iPhone 4s. All but one of us have the normal voicemail we have used since the advent of voicemail on cell phones. One of us has visual voicemail. We have worked for hours trying to reset it to regular voice mail and haven't figured out how to do it. Especially if there is a way to do it without resetting everything or restoring the phone to factory settings, that would be great. (I have already spent the day re-setting/restoring another phone that lost the use of music after updating to 5.1).
Info:
iPhone 4S, iOS 5.1
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Apr 4, 2012
How can I reprogram my visual voicemail?
Info:
iPhone 4S, iOS 5.1
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Apr 16, 2012
When I press Voicemail,it calls my voicemail.How do I get my phone to show visual voicemail,like I had on my 3GS?
Info:
iPhone 4S, iOS 5.1
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Jun 21, 2012
For the past two days my Voicemail (iPh 4) is saying "Visual Voicemail Currently Unavailable"?? How do I clear this? Do I need to reset something??
Info:
iPhone 4, iOS 5.1.1
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Jul 5, 2012
visual voicemail not working now
Info:
iPhone 4S
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Mar 13, 2012
So I have an unlocked iPhone 4S on a carrier that doesn't sell the iPhone, nor supports Visual Voicemail.
When you get your unlocked 4S, the Visual Voicemail box shows "Cannot Connect to Voicemail". The result...Voicemail works the traditional way. You get an audio alert and a bubble appears on your phone icon. You call and check your messages. Fine. All is well.
The problem is this...Whenever you get an iOS update, Apple forces Visual Voicemail into active mode. Suddenly, the screen that said "Cannot Connect to Voicemail" previously looks like it's a normal functioning Visual Voicemail box.
Thing is..it isn't.From now on, you will no longer receive audible voicemail notifications. Occasionally the little red bubble will appear and quickly disappear, and that's it. You have voicemail, but you're not properly notified of it. And Visual Voicemail just sits there and looks pretty. There's nothing displayed indicating you have voicemail. You actually have to dial voicemail and check to see if there are messages. Not to mention the Visual Voicemail interface is completely useless. It can't show you your messages, and you can't check messages from it?
Sure you can look at your missed calls and dial up voicemail to see if anybody left a message, but that's (1) - dumb, and (2) - impractical for users who have their phones forwarding to voicemail full-time, who might have their phones shut off for whatever reason, or who are out of signal range for a period of time.So far the only one I've found that works is to get a SIM exchange. New SIM, Visual Voicemail goes back to "Cannot Connect". So I'm guessing the update writes something to the SIM
This issue has been brought up several times in the forums previously but not explained very well and the generic response seems to be "contact your carrier and shut off your mailbox"This happened with both the 5.0.1 and the 5.1 updates.
Info:
iPhone 4S, iOS 5.1
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Jun 28, 2012
My visual voicemail is not showing any messages, however, when people call my phone it says my mailbox is full. Even after several resets etc. we were able to leave a message but never got a notification of a voicemail. When I manually dialed into my voicemail, the new message was there.
Info:
iPhone 4S
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Sep 4, 2011
The voicemail icon is not showing up when i have voicemail and the the visual voicemail is not working
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Jul 6, 2012
Voicemail on Sprint IPhone 4S not working.
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Apr 5, 2012
I like to know how I can reset my visual voicemail after I press the button "call back"?
Info:
iPhone 4S, iOS 5.1
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Nov 26, 2015
I am using the new 950xl on tmobile and want to use VVM but it is no where to be found. I know that it is possible as I had it on my w10 1520...
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Jul 20, 2011
When I get a notification for a visual voicemail, I get told that I can't download whatever needed to be downloaded and that I have to call my voice mail to retrieve my messages. How do I set the visual up correctly then and what am supposed to have downloaded?
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Apr 13, 2010
Does anyone have a solution for visual voicemail that keeps asking for a password.Recently did a software update to the current version on my Torch and now it keeps asking for the password, which I put in. Should I reset it thru AT&T
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May 18, 2015
I can't get AT&T visual voicemail to work on my S6. It calls but every time asks for my PIN. Once I get through voicemails and end the call it says "Please wait... setting up your account..."
After a while, it times out and says "An account verification has not been received yet." and has the option to CALL AGAIN.
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Sep 27, 2011
I keep getting a message that I need to set a password for Visual Voicemail but I don't know how or where to do that. Also if I use visual vm, does that mean I cannot use auditory vm too?
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Jul 5, 2011
I never get my voicemail messages on time. They always come a week late and when I go into visual voicemail my phone freezes. Is there a fix to this problem?
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Oct 31, 2015
So I had owned iPhones for a long time and one thing I loved about them before I switched is the visual voicemail feature. I hate having to call into my number and listen to each voicemail individually. I heard there was talks about possibly including this feature into Android M but I can't seem to find it. Is there any applications that you can recommend that does this feature?
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Nov 6, 2015
Looks like one of the new features of Marshmallow is native visual voicemail. I think it's only active on T-Mobile so far and it seems to be working for me. All voicemail is downloaded to the dialer app and its synced with the carrier voicemail system. It's okay but not as good as Google voice as it does not convert the message to text. Otherwise pretty useful if anybody ever calls me and leaves a message.
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Aug 25, 2010
I have an AT&T Bold 9000 that I just updated. The OS (system software) is now version 5.0.0.822.Since upgrading, several things are working better than they have in a long while. However, I can't find my visual voicemail. Am I overlooking it, is it unsupported, or is there something I need to install or change to bring it back?
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