BB Pearl 8100 :: User Tools CD - What Is Best Version Of Software To Use

Jul 5, 2008

I recently received a BB 8100 as my new work phone and it came with a User tools CD that claimed to have desktop manager software which would allow me to install drivers that lets you charge your device via a USB connection.

Unfortunately when I try to click on the link to install the desktop manager software, nothing happens. Anyone else had this problem? What is the best version of the software to use? 4.3?

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BB Storm 9500 :: User Tools - Download Users Tools From Internet On To Destop Computer?

May 25, 2009

I have the storm 2 and my blackberry users tools Cd want install only because my Cd-rom doesn't work for some reason. I was wondering is their any kind of way I can download the blackberry users tools from the internet on to my destop computer?

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BB Tour 9630 :: User Tools CD - What Should Do With Tools CD

Aug 26, 2009

I just purchased the Tour BB and have just stated familiarizing myself with it's functions. Should I be doing something with the Tools CD that was included in the box?

I also notice after going through the on line tutorial for my BB Tour, I do not see an icon for the Maps - Navigation. Should I have one, if so where do get one so that I can utilize this function? 

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BB Pearl 8100 :: How To Deactivate Old User Email Account On 2nd Hand Phone?

Apr 23, 2009

romania is a difficult country. i had a wonderful pearl, display got smashed, ordered one because nobody can fix them overhere, changed the display via Internet but trashed it's mic. bought a 2nd hand one to replace, used the switch device wizard, everything worked like magic except for e-mails.
now, my 2nd hand replaced phone is identical with the old broke one, but i am getting someone else's email and not mine. the weird thing is, right after i switched the devices with desktop manager, the new phone received 2 emails from my adress, and then an automatic message saying "your handheld has been registered with the wireless network". right after this message i didn't get any of my emails, but instead started getting messages adressed to someone else. that person, probably the original owner does not respond to the emails i send her on the adress i retrieved from the bb emails, in fact the adress seems to be unexistend (mail delivery blabla). i looked in service book and my correct e-mail address is there, but i don't see the one that's getting the emails. i can't delete her account because i don't know user and pass. i tried using "forgot your password" option and entering the person's e-mail as a username, it says "message sent succesfully" but not to bb. i don't know where it got to. really sorry i am writing such a long analysis! i'm in desperate need of help. aaaa, and my bb messenger contacts and browser are working. only push emails are the problem.

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BB Pearl 8100 :: How To Upgrade Software Version?

Jul 22, 2010

I've been trying to get some help online on how to upgrade the software version on my blackberry 8100, currently I'm running version 4.2.1.108, I URGENTLY NEED to know which one is the latest and how to upgrade to it.

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BB Pearl 8100 :: Which Desktop Software Version?

May 19, 2009

I was sent a replacement BB, and it is a different model and my desktop software will not sync.  Which desktop software version should I use for the 8110 smartphone?  Thank you!

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BB Pearl 8100 :: Desktop Manager Version Without Roxio?

Apr 19, 2008

I cannot manage my media (music, etc) from my home PC because Roxio requires mass storage to be turned on, yet the settings on my phone do not allow me to change the mass storage setting (I assume this is imposed by my employer because I am using the BB for work).On my work PC, I was given a version of Desktop Manager that does not include Roxio. Instead, the manage media option within desktop manager provides a simple tool to move files between PC and BB. Tested and functioning well on my work PC.At home, Desktop Manager launches Roxio to manage media (and Roxio requrie mass storage = on). Is there a non-Roxio option for my home PC?

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BB Curve :: 8520 - User Tools Won't Install?

Sep 10, 2009

I have recently purchased (yesterday in fact) a Blackberry Curve 8520 Smartphone and I cannot for the life of me get the User Tools software to install.I am using a Dell XPS M1530 on Vista and should have no problem meeting the software requirements but still it does not load. i insert the CD and auto-run appears but upon clicking it the program refuses to load. It just pauses as if the computer cannot read the CD (my computer however has no problem reading CDs so this is not the case). I really am at a loss here and it is just driving me crazy. I have seen some other smilar posts though none seem to share the same probelm with this model of phone as I do.

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BB Desktop Software :: Cannot Get User Tools CD To Autostart

Sep 7, 2009

Brand-spankin' new BB user, long-time Palm user, and I'm somewhat familiar with computers in general, but I cannot for the life of me figure out how to get my BB User Tools CD started.It will autostart on my wife's computer, but it will not on either CD drive on my desktop. I've gone through Win XP Support to check the settings on both drives, including checking registry files - all appears correct, but the d*mn CD will not autostart.

I've clicked on the drive in My Computer, and despite several attempts I can't determine which file to click on to manually start the process...

I guess I can just download the desktop software from here, but aren't there other components on the CD besides the desktop software?

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BB Pearl 8100 :: When Load User Software - Other CD / DVD Copy Software Fails

Jun 1, 2009

I decided to make this issue a seperate post so it might get noticed easier.I loaded the Blackberry User software that came with my 8120, on to my XP Media edition software PC.I then noticed that I could not write/burn a CD or DVD with an older version of Roxio and also with Nero. It kept referencing a missing file.I could burn an audio cd with Windows Media Player.I eventually gave up and un installed the Blackberry software, and roxio still failed so I reloaded Roxio and then it worked again.

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BB Curve 83xx :: Cannot Install User Tools Software

Aug 27, 2009

I have tried multiple times to install my User Tools CD to my Macbook so that I can synch everything and transfer some files and the CD will not open! I can see the icon on my desktop and if I double click, it just opens to a blank gray screen and does nothing. There is no start option or anything. Is it my CD? I am not sure what's wrong...

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BB Curve 8500 :: 8520 - User Tools Won't Install

Sep 10, 2009

I have recently purchased (yesterday in fact) a Blackberry Curve 8520 Smartphone and I cannot for the life of me get the User Tools software to install.

I am using a Dell XPS M1530 on Vista and should have no problem meeting the software requirements but still it does not load. i insert the CD and auto-run appears but upon clicking it the program refuses to load. It just pauses as if the computer cannot read the CD (my computer however has no problem reading CDs so this is not the case). I really am at a loss here and it is just driving me crazy. I have seen some other smilar posts though none seem to share the same probelm with this model of phone as I do.

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BB Desktop Software :: User Tools Install Hang

Aug 28, 2009

Put in the cd on a Dell Dimension 630 Laptop running XP and click 'start' on the Cd and it brings up a new 'blank' window with BlackBerry User Tools up in the top left corner and nothing else. Just hangs there.

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BB Storm 9500 :: User Tools - Need To Down Load Another Manager Or Can Use The One That Already Have?

Sep 4, 2009

I just read what J Sanders wrote and my experience has been just the opposite. I am trading my Tours in for the Storms. My brother just loves his and he uses it everyday. My question is, I down loaded the Blackberry Desktop Manager and have used it on the Tour and I am wondering if I need to down load another manager or can I use the one that I have?

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BB Storm 9500 :: Unable To Download BB User Tools

Apr 15, 2009

I just purchased a BB Storm and I can't download the User Tools on my computer.  I did download the version off the website but it doesn't have any of the applications that I would like to use i.e. calendar, tasks, media downloads, etc. Is there anyway to get these tools onto my computer so I can sync them to my BB?

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BB (RIM) :: From 8900 To 9700 / How To Do A Device Transfer With MAC OS BB User Tools

Aug 6, 2010

I did a search and couldn't find how to transfer all my info on my 8900 to my new 9700 with BB user tools using MAC OS. Can't find any info in the book or the help on the CD and software. I've backed up my 8900 and was going to restore the info on my 9700 cause I couldn't find the device transfer icon on my macbook but I know where it is on my work machine on Windows. Am I missing something here or am I just half asleep.

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BB Storm 9500 :: Computer Crash When Downloading User Tools

Apr 9, 2009

First off, bear with me because I am completely new to Blackberry devices, and not extremely competent with advanced computer features.  I recently got the Blackberry Storm, and went to download the User Tools disc that came with it onto my desktop.  After install, it prompted me to restart the computer.  I did so, and when it rebooted the screen was blank except for the cursor, which was and still is just blinking in the upper left-hand corner.
 
I have tried everything a novice like me could think of...pushing every keyboard button in every combination possible, turning the computer on and off repeatedly, yelling, cussing...So now I am afraid to download the software to my laptop.  I paid quite a bit for both computers, and am more than a little upset.  But before I call up Verizon or RIM or whomever and start giving them a piece of my mind, I wanted to make sure I wasn't doing something wrong.  Has anyone heard of this?

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BB (RIM) :: User Tools In Leopard - Opens With Nothing More That A Blank Window And Nothing In Menu Bar?

Dec 16, 2007

Just got a Pearl yesterday and am trying to install the BlackBerry User Tools that came with it.I have moved the APP from the CD to my Applications Folder but when I click it, the program opens with nothing more that a blank window and nothing in the menu bar?

I am running Leopard - OS-X 10.5 on an Intel MacBook.Anyone have any ideas? Is it a Leopard compatibility issue and I will have to wait for a software update?

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BB Torch 9800 :: How To Stop Loading User Tools Every Time Phone Connects

Aug 17, 2010

How do I stop "Blackberry User Tools" from loading every time I connect by USB? I see it is on the memory card.....

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BB Storm 9500 :: Hourglass Wait Time & User Tools CD Doesn't Load

Apr 14, 2009

I'm extremely new to this form of phone, and have been impressed with the capabilities of my storm thus far. However, two problems keep occurring and any help on these would be greatly appreciated.

 1) Within the last week, when I go to resume using my storm (either from it being locked or idle), I have to wait while the hourglass ticks over. I get the problem if it's a break of 5 minutes or even an hour since I last used my storm.

2) The User tools CD that came with my storm doesn't load. And I have checked on the website looking for the software/tools to download but have gotten lost in the sheer amount & variety of stuff that's on the page.

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BB Tour 9630 :: Errors Loading User Tools CD On Vista Operating System

Jul 24, 2009

Anyone else have a problem loading BlackBerry User Tools CD on Vista Operating System?

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BB Curve 8350i :: Downloaded And Synced User Tools Disc - Cannot Open Device Manager

Jan 10, 2009

I downloaded the user tools disc to my laptop and sync'd my phone. I can open desktop mgr. no prob. However when I try to open the device mgr nothing happens. I do not have oultook on my laptop. What do I need to do to be able to see my contacts list, apointments, calender etc on my laptop. Tech support seems to have no answers.

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BB Tour 9630 :: User Tools - Never Completely Finishes Loading And Just Shows A Blank Screen

Jul 15, 2009

I just got the Tour last night and cannot load the User Tools on my computer. It may be a computer problem actually... When I insert the cd the start.exe window comes up but never completely finishes loading and just shows a blank screen.

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Motorola :: P2K Tools Version 3.0.8.864

Aug 30, 2007

Has anyone been able to get this version of P2K Tools to work with a Verizon Motorola Razr V3m phone using Windows 2000 Pro SP4?

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BB Curve 8900 :: User Tools CD - Can't Get Into Pictures (in Roxio) Every Time Click On Picture Manager Whole System Crashes.

Sep 2, 2009

Can anyone help with the desktop manager (V4.7) and roxio software please?

I had a pearl last year and had the desktop manager set up and it worked fine. I was told that all I had to do with the Curve was to put the new disk in and follow the on screen instructions. I did it, now the desktop software is working (slowly) but I can't seem to get into the pictures (in Roxio) every time I click on picture manager my whole system crashes.

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BB Curve 8900 :: Desktop Manager / Blackberry User Tools Disc Loaded - Devise Requires Password

Jul 8, 2010

I've just loaded my blackberry user tools disc on my laptop. Now its asking for my devise password, however its not excepting my password. Has it set it back to the factory settings?

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Motorola :: Tools Version 4.0 Cd Will Not Recognize Razor Phone

Apr 4, 2007

What do I need to do to get the disc to recognize my V3M & my V3C motorola razor phones.

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BB Tour 9630 :: Sprint Tour User Tools CD - Not Loading / What To Do

Jul 17, 2009

I tried loading BB user tools cd that came with sprint tour and it loads with bb screen but screen is empty grey box, nothing i can click on.

what is this cd? why is it not loading? I am currently using VZW BB desktop manager for Vzw 8830.is this ok to do? i thought this sprint tour comes with BB desktop manager 5.0.

Problem is that when i loaded the back up data from vzw dt mgr, it transferred over my vzw.blackberry.net email icon onto my new sprint tour. I go into dt manager to remove this icon and icon does not show up on the dt mgr. what do i do?

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BB Pearl 8100 :: OS 4.5.0.37 On Pearl 8100 - Light Stays Till Pop Out Battery

Jul 12, 2008

The light stays on until I pop the battery. This happens after I read an e-mail.I get this error message "Uncaught exception java.lang.NullPointerException".The camera works whenever it wants to work.Pimp My Pearl doesn't work either

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BB Pearl 8100 :: Pearl 8100 - How To Resurrect Phone / Tried Battery Pull

Sep 15, 2009

My phone sceen is showing an overall grey with a cylinder in the centre with a ingle red line through out going from lower left to upper right. I have charged the battery overnight, rebooted by removing the battery but nothing changes.

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BB Pearl 8100 :: Found A Pearl 8100 - Will It Work With Just Inserting Sim?

Feb 6, 2010

Basically, i found a BlackBerry Pearl 8100 O2 on the street yesterday. I know this might upset some people, but im going to keep it. Because i need a new phone! Now how should i go on about this? will it work with just inserting my SIM ?

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BB Pearl 8100 :: Pearl 8100 & Outlook 2010 32 - Bit Synchronization

Aug 21, 2010

Can anyone tell me if the Blackberry Desktop 6.0 properly supports synchronization between Outlook 2010 32-bit and a Pearl 8100 with device software v4.5.0.102 (Platform 2.7.0.85)?I first did a one-way sync from Outlook to my device (replacing all device data).  That worked fine.  However, using Calendar as an example, the next sync tried to delete all calendar entries from some point in 2009 and prior.  It also identified changes to entries that were not changed at all!Sync'ing Task, Memos and Contacts yielded the same problem where items were identified as being changed when they were not.When trying different sequences of synchronization including doing a reset on my Pearl before resync'ing, I get different and inconsistent results.The Blackberry site says I have the latest version of device software, so...

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BB Pearl 8100 :: Upgrading Pearl 8100 To Device Software V4.5

Mar 27, 2009

I've downloaded everything via the Blackberry website, but when I run the update it says my device already has the most recent version. Then I check onthe device and it still shows only version 4.2.x

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BB Pearl 8100 :: Is New Pearl Tmobile Dropped Much Better Then 8100?

May 3, 2008

Is the new pearl Tmobile dropped much better then the 8100??

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